Last spring I called Silent Guardian,Joe to install 8 cameras around my property.everything was…read morefine until several weeks ago when camera #8 went out completely.it stopped working it would then work intermittently. I called Joe 3weeks ago and left a message stating my problem and never received a response. I paid Joe Silent Guardian $5500.00 to install the 8 cameras outside.I waited a few days longer and called Joe for the second time ,this time he called back and said "we will wait for the rains to stop and then I'll call to correct the problem.2 days later the rain stopped still no sign of Silent guardian or Joe. I called for the 3 rd time ,I had to call Joe 3 times to receive the following after I spent $5500.00 at Silent Guardian.Joes response was whrn I called" YOU meaning me the owner "You have a serious attitude problem that's unacceptable"! imagine spending $5500.00 waiting 3 weeks to have your problem addressed then being told I have an attitude problem.Joe still refuses to correct the problem now I have to take him to court because he's not responsible,he's arrogant.now. I'm calling the BBB,zsuffolk county Consumer affairs to get this person to do the job he was paid to do in the first place.avoid Silent Guardian at all costs.there are plenty of other companies to deal with where the customers are not treated like garbage.what kind of people are these.I'm berated because I want my cameras fixed? unbelievable.stay clear of Silent Guardian.nobody needs this kind of aggravation. J Femoyer

I'm the type of person that does my homework before I make a major decision. To follow suit , when…read moreI was in the market for home security to protect my family I researched at least 6 companies. I decided to go with silent guardian based on a couple of factors; First they showed up on time and very professional for the estimate (which is very important to me being a busy executive), second they were very knowledgable about not only their products but the products their competitors were offering me third, they didn't try to over sell me products or services I didn't need, and last they are a local company that made me feel like I had a personal connection unlike the other big name guys where I was just a number. Well, my judgement servers me right! They showed up as promised, very professional, neat installation and took the time to walk me, my wife and the kids thorough how to use or new equipment. I went with a 8 camera system and video doorbell. They system has been installed for a weeks now and working flawless. My wife has called them 2 or 3 times to ask questions about some features and they were more then happy to help her. I highly recommend using Silent Guardian for the safety of your home and family.

Jeff Bertuccio is so professional.He Is very honest caring…read moreand delivers With his excellent staff ecemplary Service.highly recommended Veronica prezeau office manager So caring and joe coffey assistant of Jeff very professional Oscar messer

Have had a 5 yr contract with them with no issues whatsoever. Anytime the alarm went off the call…read morecenter called immediately. No problems with adding people on and taking people off the alarm code system and changing the phone call #'s of what number to call 1st, 2nd, 3rd, etc., meeting with them soon, to renew contract and add on surveillance. hopefully it will be affordable.. :)

BUYER BEWARE..... This is NOT…read more SUFFOLK COUNTY LOCKSMITH Inc. !!! Just another IMITATING the name of an established business with actual Retail Locations. Called and asked about a job that I just had done at my office . Asked for the tech & was told they were on the road, asked how they could help. Tried to explain my situation & that I needed to add 3 more doors to the system but they had no recollection of the job. Turns out they are a new company that is imitating the name of another that has been around for many years. Be aware of who you are calling & check address of their store. Don't be FOOLED like I was....

I called this morning as my patio sliding door lock was not working. I am a widow & I have to rely…read moreon workman for repairs. I can say, the service was excellent!!! Got right back to me. Was at my house promptly. Stu explained the lock to me in detail and why it jammed. Because there was no repair, they did not charge me. I have to say in this day and age where if a serviceman steps one foot in your home you are charged, repair or not. I want to commend you. They were polite and respectful, something I appreciate. I recommend this company highly. Please pass the word.

Cannot say enough about this family-owned company. They go out of their way to provide superior…read morecustomer service. Craig and Brent could not have been more responsive to anything I asked of them, even when I contacted them after hours. The techs who came out to do the actual install were incredible. Thom and Cory were on time, professional, and went above and beyond to help me -- the absolute BEST experience I have ever had with a service team in my home. I highly recommend them - Do not go anywhere else !

Called early this morning from my employers house. Alarm has been going off for issues since last…read morenight and still no call back after leaving a message. It is almost 24 hours and the beeping will not stop! Very irritated right now.

I purchased a fairly sophisticated alarm system from Mitchell over two years ago. I initially…read morereached out to him because I wanted more than the "2 doors and 1 motion detector" intro package offered by the national chains. Mitchell came to my home and we spent hours designing a system including not only all of the typical stuff such as door and window sensors and motion detectors, but also glass break monitors and water alarms for the laundry room and sump pump areas. Mitchell did not "sell" any of this stuff to me. I asked for it and we designed an excellent system together. The reason that I am writing the review today is because this is the first time that I have spoken to Mitchell in over two years. I received an alert on my control pad that a battery was low and I didn't know which device needed the new battery. I called Mitchell on his cell phone. He picked up on the second ring. I had the battery in a drawer and he identified the device and walked me through the battery change over the phone. This tells you a couple of things: 1. The equipment that Mitchell sold to me over 2 years ago works without issue. I literally have had not spoken to him in over 2 years because I have NEVER had a problem. My big problem today was that I needed a new battery. I'm OK with that. 2. Mitchell answers his phone. He is extremely responsive and knowledgeable. Mitchell is a good guy. He knows what he is doing and he sells good stuff. I recommend him without hesitation.

I had a security camera system installed by Michell over 10 years ago and I recently started having…read moreissues with the recording and playback. He suggested we troubleshoot over the phone before sending a technician to my house. Since the equipment is old, he had to send a technician after all. While I was waiting for the technician to arrive, I fiddled with the settings and ended up resolving the issue on my own. What really stood out to me was the honesty--both Mitchell and the technician could have easily said I needed new equipment or upgrade or unnecessary work, but instead they were supportive and completely upfront. Very fair, trustworthy, and refreshing to deal with a company that operates with integrity. Highly recommend for your security needs!

Long over due! Christian was great. Super professional and helped me out in a bind. Highly…read morerecommended!

I contracted CMD Technology for a security system for my business. The owner 'Chris' was extremely…read moreprofessional and gave me a few options with cost breakdowns and timeframes to complete the work. I was satisfied with the overall outcome of the security system. The project was completed on time and on budget! I will definitely be a repeated customer when upgrading my home security & entertainment systems.

Friendly staff, incredibly professional install and just great people to deal with vs the big guys!read more

I've been with this alarm company for over 15 years…read more Always provided me with great and courteous service and prices. Year after year. I like and recommend them a lot. Thank you Dwayne! Arthur !! Régine!!!

Very disappointed in quote received for simple fix of laptop. Ultimately, got second opinion and…read morecompleted repair for significantly less (20%) of the quote received from this vendor.

From the owner: locally owned, company that offers technology-based solutions for residential and commercial…read moresettings. Our services range from basic technology education to advanced networks and camera systems. Visit us at Techhelpny.com

excellent communication along with exceptional service with tv mounting . Would definitely…read morerecommend his services.

Quality of work is good and Jonathan was very quick and efficient, but I wish he could be more…read moreforthcoming with the price. I was quoted 95 flat fee but paid 420 excluding tax. I understand this might be a fair cost to mount my large TV but I would prefer knowing the full price beforehand and not be surprised by the full bill.