This is always an interesting experience. Filled with restauranteurs who either don't have credit with food distributors or are too small along with the occasional I-borrowed-my-restaurant-owner-friend's-card. They have pretty much everything you need here: Paper goods, foodservice small wares, fresh seafood, raw meats, frozen baked goods, canned everything and even kitchen sinks. Service is slow and their cashier process is not very customer centric. It's one of the old "it is what it is" places. Give yourself time read more

This is a place to shop for people who have a restaurant license. The general public cannot get in. You have to swipe your card as you enter. Due to my brothers concession stand and two food trucks, we have a card to enter. Everything is in bulk in here. Imagine buying a 80lb chunk of beef roast or a case of chicken wings. There are frozen foods, fresh meats, produce of all types, spices, seafood and desserts. How about 50lbs of rice or beans? They have cooking equipment and utensils. It's amazing what you might find around the next corner. Like I have said about many places, some things are a good deal, but some things are not. read more

See all

I have not been to any other RD to compare to, so I'll say this one is avg. You must have a tax ID or 501c3 number to get a free membership. They have some ok produce items, though very few organic. Decent selection of paper goods, small wares, and restaurant equipment. The lines have gotten quicker recently. read more

This place is awful. It's disorganized, employees care more about talking to eachother than helping customers. I tried to call them to ask if they carry products, and I was hung up on...three times. I get that there's a pandemic, but this is abysmal. Get it together. read more

I posted this on Google reviews but I'd like to post it on Yelp too. My parents have bought produce from Restaurant Depot for a decade now and we always got great produce from veggies to meats and other products. Today we were very disappointed and frustrated by how management handled our situation. Two days go on 12/16 we bought 4 cases of broccoli. We realized 3 cases had spoiled/rotten broccoli and called in today on the 18th to see if we could get a refund as the cases are not cheap and we're not making as much as we use to. The lady that answered was nice and told us if we came down with the broccoli and the receipt we can work it out with the manager. When we got there however, the manager told us the broccoli was not that bad and we could still use it. I will attach pictures to show how it would have been bad on our part to use any of this to feed our customers or even ourselves. The manager kept saying they couldn't take the produce back to sell due to COVID, which we understand we weren't asking them to, but if they sold us bad broccoli they should be refunding us for bad food. If we sold a customer bad and spoiled Chinese food and they asked for a refund we would do that as a business so we don't understand why they could not give us the same courtesy. If management see's this, I'm really frustrated that you would treat any customer like this and I hope you don't do this to anyone else or we'll all be getting food poisoning. read more

See all

Cluster f.....k is the only way to describe that place! Price tags are different than register price, always check your receipt, 9 out of 10 times they double charge me for some items & when I point out the mistake it take them for ever to fix it and sign paperwork etc... I used to shop there for 3 restaurants now I go once a week with pain! Btw Most of the employees are hanging around the corner smoking and forget to get help anyhow! Make sure you check The produce if it's rotten & the cheese if it's expired . read more

I've been here with family members a few times. It's a nice large store, sort of like a Sam's Club where everything is sold in bulk sizes, and the store is focused on the restaurant industry. For a free membership you need to show a retail or tax license, or similar item to prove you are buying for a business or church. They have a huge freezer section full of all types of frozen foods such as blueberries, hot dogs, hamburgers, veggies, seafood, and much more. Several isles of dry storage foods and drinks, and a section of commercial kitchen items such as deep fryers, pizza ovens, freezers, napkin holders, pizza boxes, kitchen utensils, paper plates, and much more. The location seems to stay pretty busy, yet the lines move fairly quickly so you can get in and out quick sometimes. The staff I have met were friendly and helpful as needed. I think this is where many carnivals and fairs get their seasonal foods to sell during those events. The parking lot is usually half full, so parking is not an issue, and you can pull up to the door for for easier loading of items if you purchased a van full of stuff. If you like to buy items such as mustard by the gallon, 10 lbs of peanut butter, or 50 hot dogs in a pack, then this might be a place for you. Prices are very low on most items due to the huge size / quantity that you must purchase. read more

terrible customer service, very ghetto and ratchet at this specific location. They also would not provide me a membership number even after i provided my business id number and personal id. Will go to restaurant depot in alsip IL from here on. read more

the store in Indianapolis, In. is terrible, always cluttered aisleways, the staff is very rude, and not product knowledgable at all, as far as directing and answering product questions, Also expiration dates have to be watched carefully, in the restaurant business thats very important, to many times this store has expired products on shelfs, also this store continually has prices marked on shelves then once you go to checkout, the item rings a different price! these people are not customer friendly, sometimes im afraid to even deal with them directly, further more they no nothing. I hate this store, but sometimes I have to get supplies becausBe others do not have. No one theres seems to have a answer once asked! THUMBS DOWN ON THIS PLACE!!!!! read more

We shop here weekly for our business. My mother loves this place and gets treated very well. I on the other hand realize this is where we get most of the food we sell can't stand to come out here they have a sign posted about customer service is a priority I have never felt like a priority in that place read more

If prices were not reasonable , I would not enter this place at all. Rude person at front desk today, and people on the cashier desk are bad mannered many time. They need to really train their staff to talk to customers politely . They behave like kind of federal government employees trying to order customer "do this" "do that". read more