JR Fixed my Samsung dryer, Fantastic service. Friendly,…read moreefficient, reasonable price. Reached out to me quickly after I left him a message. I wasn't home when he came. Came out sooner than he had originally stated. Replaced a sensor in an hour. Called me later that evening and explained everything. We settled up by Venmo. Easy quick no hassle dryer works great! Thanks JR.

Just had August over for one visit so far, but working on more jobs with him coming up. He was so…read morefriendly, professional, helpful, and fair! He gave me extra tips (always appreciated) and suggestions for a dryer and a washer and a mini fridge. He in no way gave any lady downtalking vibes. I felt like I could trust him and will be calling him again.

This is a great repair service. Mike the owner was able to diagnose the noises coming from the…read morewasher in a few minutes. Two days later employee Nick came out and fixed the clutch and coupler and now the washer works perfectly without crazy banging noises. Very professional and easy to do business with, Local Motive should be on everyone's list for appliance repairs.

Very responsive and accommodating. Diagnosed the issue quickly and set up a date to make the repair…read morequickly. The tech was very friendly, professional and knowledgeable. The repair was made quickly and for the quoted price. I would highly recommend!

They were supposed to fix my washer, but instead they kept giving me excuse after excuse, saying…read morethe part "was never in." It took them almost two weeks just to show up and look at it. Then they told me it couldn't even be fixed because the washer was completely broken. They promised me a refund since they couldn't do the job. I paid about $500. It is now March, and I have been fighting for my refund since January. The lack of professionalism and accountability is ridiculous. This whole experience has been beyond frustrating. They absolutely suck.

We had a tech come out to diagnose our broken washer. The tech (I can't remember his name) was…read moregreat! Very friendly & seemed knowledgeable. However there was a lack of communication on when the part would come in & when it did come it was about a week after they told us it would be in. Then that didn't fix the issue & we were basically informed at this point we needed an entire new washer & they would refund us the almost $500 for repair costs. It has been over a month now with struggling to get in touch with the owner, getting excuse after excuse as to why they haven't sent the refund out, and now they're offering to Venmo it. Extremely unprofessional. Zero communication unless you literally bug them constantly. And we still haven't received our refund. We are over $1,000 down because of this mess. We are a lower income family of 5 & this has just been a nightmare dealing with this company.

I had a very good experience with Bob's Appliance Service both by customer service and the…read moretechnician's knowledge and experience. I called in for a dryer repair. That evening the technician (Miguel) showed up and diagnosed the problem, said he would order the part and they would call me back once they received the part. I really appreciated he fit me in at the end of his day. Once they had the part, I was called, given a 4 hour window for the next afternoon and Miguel repaired my dryer. I am grateful they fit me in so quickly and accomplished the repair job as soon as they had the part. Thanks Bob's Appliance Service and Miguel!

Do yourself a favor and avoid Bob's Appliance Service in Fort Collins, CO. Their customer service…read moreis terrible, and what should have been a simple dryer repair turned into three days of wasted time, long waits, and still no working appliance. They give you a massive five-hour appointment window (12-5pm). On day one, the technician arrived around 4:30pm. On day two, he didn't show up until after 6pm. On day three, he told us he would be our first stop with the part, but instead showed up around 6:30pm--after we had already left for dinner--because the office schedulers changed his route. To make matters worse, every time I called the office for help, the schedulers were rude, dismissive, and made no effort to provide even basic customer service. This company wasted our time, left our dryer unrepaired, and treated us with complete disregard. I would strongly recommend looking elsewhere for appliance service. I would have given Bob's ZERO stars but that was not an option! I then called Mr. Appliance and they came next day, with a 2-hr appointment window, and had my dryer working again in very little time! Kudos to Mr. Appliance

Noco appliance was recommended to us by another local appliance company. I wish I'd researched…read moreNoco appliance more thoroughly before committing time and effort to work with them. Communication is absolutely terrible, Marcus no showed / no called on multiple appointments. When he did show, he was several hours late of the window they had established. They did send Jamie on a weekend but all she managed to do was make our machine completely broken as opposed to just quirky. So now we're stuck with a washer that worked a bit before and now doesn't work at all and they won't respond to calls on what the plan is moving forward. They've broken their express commitment to fix the problem and don't have the courtesy (or bravery?) to simply tell us they're not coming back. It's ridiculous to us that they won't even respond to come and get their brand new part out of the washer before we get rid of it to replace with a new one. We're just absolutely flabbergasted at how much this company doesn't respect their clients time , with all the no call/no shows, late arrivals and capping it off with their ghosting. I cannot stress enough that if you need work done on your appliance, look elsewhere.

From my call to Jaimie to schedule the appointment for a dryer repair to Marcus taking the drum out…read moreand replacing the old gasket, throughly cleaning it and replacing the heating element my experience with No Co Appliance was incredible. Friendly, knowledgable, got me in quickly, arrived right on time. My dryer works like a dream. It must have been going out for a while as it now completely dries a load in way less time. The price was fair for the quality of service I received. Thank you.

I highly recommend Bob Antell from HOME TOWNE APPLIANCE in NORTHERN,CO. for your appliance repairs…read more Within 24 hrs. after making my call to repair my dryer, Bob had the new heat element part installed. Bob really knows appliances he is prompt, courteous, professional, and does a great job!

My dryer was squealing, and Bob was able to come out the next day and repair it in a timely manner…read more He was on time and had all the parts with him. I would recommend Home Towne Appliance to anyone.

Our washing machine started leaking and we called E & J appliance repair. I talked to Jeramy and he…read moresaid he could be here between 12-2, which he was. He knew right off what the issue was, had the part and was in and out in no time. This is what you get from an experienced technician. The cost was very fair. For us, no need to ever call anyone else. Thanks Jeramy.

Jeremy came out and fixed my washer quickly. He's very professional and knowledgeable, wish I would…read morehave asked about the weird noise my dryer is making.

I'm writing this review because Don didn't sell me any parts to fix a water leak problem with my…read morefridge. Instead, he told me that I simply had a clogged drain and to go on Youtube to find a video on fixing it. I was able to fix the drain at no cost. His advice shows that he really knows his business and is more concerned with getting it done right than selling parts.

I tried ordering a part from big box stores and they did not know what they were doing. A close…read morefriend told me to call Don Laurey at Appliance Factory Parts. I did and he didn't disappoint. He was very knowledgeable and had the parts shipped to me at a reasonable price too. I will shop there again and I recommend them for parts and good prices! Item arrived when he said it would too. Thx!!

We purchased a Speed Queen washing machine in mid March. They had it in stock. Knowledgeable sales…read moreperson. Easy to speak with. It's been about 2 months now and there is NO buyer's remorse. We are well pleased with the sale, the installation, and most importantly the product. No regrets. Excellent company to work with. Yes, 5 stars.

When they ask for your credit card and tell you that it's only for the $105 diagnostic, do not…read morebelieve them. I got charged an extra $100 for labor that I never authorized. I was told I would get a call once the diagnostic was done and I would be given a choice on how to proceed. I got a call after the job was done and told it's an extra $100 for labor to remove food from the dishwasher hose. I would have never agreed to the $100 charge because I can do that myself. It's an easy job. When I asked why they didn't call me first, the repairman said he wasn't sure that was the problem. He only figured out that it was the problem after he fixed it. Doesn't that sound like a diagnostic? When I complained about the $100 extra labor charge because he didn't call me to authorize it, I was told that I should feel lucky that he was able to "save the dishwasher hose". If he didn't save it, it would be another $375 to $400 for a new dishwasher hose because the part is expensive and it's a very labor intensive job. Well, I installed the last dishwasher hose myself 4 years ago for $25 for the part and 1 hour of my time. It was a made up story in an attempt to make me feel better for the extra $100 labor charge, which I did not authorize. I emailed twice and called on February 12, 2026 and asked for a $50 refund. I got a call back on February 25, 2026 from an administrator letting me know that they are reviewing my request. I was promised that I would get a call back. Well, it's been 7 weeks since that promise on February 25, 2026 and no call back. Based on everything that has happened over the past 9 weeks, it's obvious to me that this business is not operating in good faith. Another issue unrelated to the billing, is that I wrapped duct tape over the dishwasher hose in a 3 inch area because the hose rubs against wood, which will break it after a couple of years. Well, the repair person removed the duct tape without asking me or even telling me he did it. The repair person arrogantly insisted that the hose will not break because he removed the duct tape. I have owned the house for 19 years. The dishwasher hose rubs and will break after a couple years. To suggest that it won't break is reckless advice. It will take 2 years to happen, so not his problem at that point. Never use Quick Appliance. Too many honest companies out there to choose from.

The technician Anthony came out to find out why my brand new never used GE oven was not coming up…read moreto temperature to 350 degrees. I had trouble shot all that I could determining that voltage was good, connections were good, cord was good and still it was not heating up properly. Under warranty, he discovered that the door was not properly sealing so heat was escaping. We will see if the seal properly seats itself over time so that heat will not continue to escape. Very good, technician personable, and he listened very well .

Listen to the other reviews. These people are con artists…read more I'm in tears after speaking with Kristy at Mr. Appliance. We were misdiagnosed three separate times on our dishwasher. Each time we were told it was an "easy fix" we could do ourselves. Every diagnosis was wrong, every repair they suggested was pointless, and they still charged us $160. We should have known when the plumber they supposedly partner with even says he refuses to recommend them because they are so bad. When we asked for someone qualified to finally diagnose it correctly, Kristy said we'd have to pay the $160 again--because my husband followed the instructions their tech gave him. How does that make any sense? We trusted their technician. We were misdiagnosed three times. And somehow we're expected to pay for their mistakes twice and trust they'll finally send someone competent? Kristy's behavior was unbelievable. She was rude and dismissive. No empathy. No accountability. Just attitude. She said it was the owner's decision and that management "might" get back to me in a few days. We've already lost two weeks because their tech didn't know what he was doing. Any reputable business would try to make this right. Mr. Appliance didn't--they just tried to take more money. Stay far away.