This company did an excellent job from start to finish. They quickly identified a copper pipe leak inside an interior wall and handled the entire process seamlessly--from the repair itself to water remediation and full restoration, including drywall, painting, and flooring. They responded within hours of my call, and their lead technician was on-site the same day. Throughout the project, communication was clear and transparent, especially as they progressed through the remediation phase. The team was prompt, professional, and consistently easy to work with. I highly recommend their services and have since designated them as a preferred contractor for my company. read more

When I have received a response and spoken to a manager here that will get my issues resolved, I will change my review as needed. Until then, I have been dealing with a nightmare trying to get some issues resolved with this company. The complaint was made 2 months ago. I keep getting told that the proposal is being made, we have to approval, now the estimates of dates, etc etc etc. No one has followed up with me unless I ask them WHAT IS GOING ON?? This was supposed to start last week, STILL NO DATE FOR BEGINNING THE WORK. What is the delay? Do you not believe in customers safety? What is the issue and why is it taking you two months to get this work done? WHY WHY WHY???? read more

We had a shower upstairs that periodically leaked and caused the ceiling in our foyer to bubble. The guys from Reston Painting and Contracting came in, diagnosed the problem, and took us through the entire remediation process. That involved installing new shower doors, replacing the shower hardware, installing an access panel, regrouting the bathroom floor, and fixing the ceiling in the foyer. The level of communication via email and phone with RPC was outstanding and professional. Their teams showed up when they said they were going to and were very tidy. The project required some creative thinking along the way and the work was first rate. We were also pleased with the price, which we felt was extremely reasonable. We plan to use RPC again for contracting work around the house and would highly recommend them to our friends and neighbors. Signed, Satisfied Customer Great Falls, VA read more

Reston Painting came out and painted my spare bedroom in May. Guy showed up on time and took extreme care to ensure the painting was perfect. Asked me a few times about the cutting he was doing on the edge between the ceiling and wall. (I have diagonal walls that go from 7ft to 13ft, so this was an odd room to paint). Couldn't be more satisfied with the entire process. Also, work was done on a Saturday and received invoice on Monday. Also nice that I could call and just pay over the phone. read more

Reston Paint and Contracting (RPC) power washed and painted my entire home in Sterling. RPC does have highly trained in-house painters who take all necessary steps to properly prepare surfaces and use superior application techniques appropriate for outside your home, (brick, steel siding, and concrete). All painters actually do go the extra mile to solicit and follow your detailed directions and thoroughly clean-up work areas at the end of each day. They worked on my home for 4 days and showed up each day at 8 am. They used Sherwin-Williams Super Paint and other top grade paints to make my 50 year old home look great. They both brushed and spray painted the house and the finish was fantastic. The RPC team completed the work promptly, and are a very professional service, with reasonable rates. These guys are actually friendly, polite, and hardworking and do whatever you ask. I would recommend this contractor team to my closest friends and colleagues. read more

I am very dissatisfied with Reston Paint. Our building was being painted by them, and we received a note on our door stating if we were not home when they came through to paint we would have to schedule a separate time. So we did, and I left work early to be home. I waited well over an hour before realizing no one was coming. I called, asked for a response, and have not had my call returned. I called a second time with no answer during normal business hours, and then had an email requesting another time to have our door painted ignored. I will not be calling Reston Paint for my own painting needs after this experience. I've wasted my time once and now will be forced to leave work early again in order to fix this issue. As a school teacher leaving work early is quite a hassle and to not even have my phone call returned is unacceptable. read more

I contracted with them to tear down an old 6 foot high fencing and replace with new 6 foot high fencing with 4 foot wide gates. My fence has still not been completed. I asked them to redo a gate due to it being sized too short. That gate is still not fixed and I have had to lean it and tie it down, plus put some loose boards beside of it to prevent the deer from coming into my backyard and eating all my plants. I only have one gate, which sticks when it rains, that I can go out and it has been that way for almost a year. They installed a 42" gate instead of a 48" gate. They need to redo the fence to make it more private and replace broken stepping stones that were broken during the construction of the fence. The workmen deviated from the original placement of the fencing and also the way the gates opened without consulting me. When I confronted them, they said I couldn't have my gates opening on the right side. This problem was caused by the posts being installed incorrectly. Also subtract from my bill a fourth gate that was not installed and a section of fence that was never built. I paid them the deposit, but have not completed payment on the fence due to it not being completed. I asked them to contact me by email due to the issues that I have had with them denying what was said and delaying completing my fence over and over. Currently, my fence is without a third functioning gate and the second gate sticks when I try to open it especially after a rain. They sent me a second bill on 12/14/17 for the remaining balance, but have not responded to my last email dated October 2, 2017 or the one I sent them last week on June 20, 2018. I was told that they would talk with the owner and that they would get back to me. I am ashamed of my fence due to the crooked way it was put together. My gates have wide openings between the boards and boards aren't cut straight on the gates or the fence--anywhere. I didn't ask them to make a rough sloppy fence. I contracted for professional work and didn't get it. They were not the cheapest bid that I got. I believe in paying for quality work. Also, upon closer inspection the workmen placed fewer boards on the neighbor's side and that is why I am not getting very much privacy. The men building the gate took home the left over wood. I was told by the second contractor that the best wood from the load would be used for my fence. I have never seen such knotting on boards and the knots are cracking and holes are appearing. The prime contractor was not on site when the fence was being built. The second subcontract was there briefing the day the fence was started, but other than cell phone contact was not physically there. I was told by the men building the fence that the wood that was used would warp because it was number 2 wood. Some of the boards are starting to warp. Mostly what is happening is that the boards have numerous knots. The knots are cracking and there are holes appearing in the fence boards. This whole situation has been very depressing. All I want is for my fence to be completed in a professional manner with quality material and not have to deal with salesmen who deny me ever asking for a more private fence. read more

Rachel at reston paint was easy to work with. Gave me the best quote for removal of a satellite dish off the side of my roof. Although it took her contractor 2 times to get the work done properly, Reston Paint won't accept payment until you are satisfied with their work. That's the part I like, plus I like supporting local businesses. Thanks again! read more

I called this company about installing a textured, paintable wallpaper for our nursery. I was told they needed to come for an estimate. Tom B., the Sales/Project Manager, showed up late, smelled of smoke, didn't shake my hand and when I took him up to the room he just looked at it and said he would have to talk to his wallpaper contractors. I asked if he needed to measure the wall and he said no. He told me I would hear from him via telephone or email. This was at least 3 or 4 weeks ago and I never heard anything. In the meantime I called MasterCraft Decorating in Herndon who came out the same day, measured, gave me a price and is installing this week. I would not recommend this company. I told them it was a small project but that doesn't mean you don't get back in touch with the customer! read more

Reston Paint did very good job in our old town Alexandria community. They were contracted to do all the terraces and banisters and did an outstanding job. Wanted to add that one of the workers had scratched my car, but without hesitation Rachel in the front office helped me with the repairs right away.. Thanks again Rachel you were great.. read more

We've used Reston Painting & Contracting many times over the years and they are great. They show up on time, their work looks great and the guys are really nice. We really appreciate that they clean up after themselves. We recommend them all the time. read more

I had a mold issue in my basement (hooray!) and needed to have the leak fixed, the drywall replaced and then the interior wall repainted. Reston P&C came on time and provided a reasonable quote well under what I thought it was going to cost. Then the contractors showed up on time and got right to work each day. They did a wonderful job and you can't even tell there was any issue before. read more

My condo community contracted this company to paint and stain the porches. We found a note taped to our door to make an appointment for them to come because the door would need to be left ajar and the porch would need time to dry. We set up a 4 PM appointment so we could get our dog walked and locked in a room where she wouldn't run out the open door. I got woken up that day at 8 AM to them scrubbing my front door and moving all the furniture before they knocked and told me that they were about to start. I said I wasn't expecting them until 4, but they said "oh no, we don't work that late. We'll have to start now." It was lucky I had the day off and was available to sit inside all morning. We called the main office and she just "oh geez, I'll tell the project manager and they'll come back at 4" but they had already started painting. What's the point of making an appointment? What would they have done if I hadn't had the day off? I would definitely not trust this company to do any work for me. read more

RPC has done several jobs over the years for us and each time has been top-notch. The first was exterior trim painting for our 3-story home on a hill, and they did an excellent job from estimate through completion. The second was interior painting of 80% of the house (two-story family room & foyer, basement, stairwells) and again the job was superb. Last winter they came within 1 hour of calling when we had water streaming in the house as a result of ice damming on a porch roof. They removed the snow/ice and came back to estimate the interior repair which then then fixed in the spring months. I couldn't be happier with them, and in fact they will return soon to do some more interior work for ceiling problems due to a leak from a failed attic air conditioner this summer. The owner is extremely responsive and approachable, and the company regularly supports community groups like little league. They remain on my A-list for local contractors. read more