1. Restoration 1

    1. Restoration 1

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    Dawsonville, GA

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    Services - Restoration 1

    Biohazard cleanup

    Mold remediation

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    Spaulding Decon - Alpharetta

    Spaulding Decon - Alpharetta

    3.7
    (3 reviews)

    Could not of asked for a better experience. As soon as I contacted Pat; the owner; he immediately…read moregot back to me and made himself available to come that very morning. Actually showed up a little early which made my morning. I hate the waiting game that usually happens with a service call. They were quick, efficient and knowledgeable. Came in with three huge blowers and industrial sized dehumidifier and saved my hardwoods after my bathroom flooded. Could not recommend them enough!!!

    Update: After I wrote that we never heard from them, they reached out to me via email asking what…read morethey could do. They reiterated their statement that they "have a signed Certificate of Completion and Satisfaction," a document we signed based on their false claim that the remaining odor was from our furniture and soft items, not the floor. They offered to "rectify the situation" by a) having us hire them to do more cleaning, b) having us hire them to remove the floors, or c) referring us to a cash buyer who would buy the home as is. I responded that this would not rectify the situation as a) we are not willing to pay for further services, b) they are not a flooring company with the tools and expertise to replace the floors, and c) we are not willing to sell our house at a loss. They did not respond further. While I appreciate that they reached out to me, the problem remains that we hired them and paid thousands of dollars for their services based on a claim they made that was untrue. Had they been honest, we likely would have hired a standard cleaning service with lower rates and replaced the floors without unnecessarily cleaning them first. Further update: Their comment is a downright lie. They e-mailed me, and I responded. There was no further communication.

    Restoration 1 - damagerestoration - Updated July 2026

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