Wow!!! I cannot say enough about the Customer Service, the knowledge, the professionalism in which…read moreI received on an emergency situation in my basement. I was only in town at my Oregon property for six days total and about four days in I realized I had an issue in my basement with Water And Possible mold and moisture. I found the company online called after hours and somebody actually picked up the phone not only was she knowledgeable like no other she was friendly and absolutely knew her stuff. She accommodated my urgent situation and the next day the company got even better. Cody, a hard-working. Friendly young gentlemen exceeded my expectations. Between the two of them, they took such a huge stress off my plate and made me feel that the situation is going to be handled.! I took a sigh of relief and just let them do their thing!! in a short conversation with Cody I asked him where he got his work ethics, he mentioned that he was raised on a farm. Boy are they a different breed! Not afraid to work hard, not afraid to do a little extra, even though I personally missed it, he just handled it and handled it right! You can tell this Company is not going to do anything half ass! I highly recommend them!

Cody and his team were so kind and professional helping us navigate the process of getting our home…read moreback in order after a kitchen flood. Every part of the process was explained and they kept us and our insurance company in the know. They gave us so many options for the finishing part of our floors, we felt confident with our next steps! What started as a disaster ended with our complete satisfaction.

It all started with my parent's house I needed to sell. My dad and I winterized the home in winter…read morefor their out-of-town trip. When I turned on the water to ready the house for sale in July of the following year, my realtor discovered a water leak. I asked the realtor for advice and got someone to clear out the damaged flooring, etc. We got someone in there but it didn't look like a lot of care was taken. When I was in contact with my insurance company he gave me a list of preferred vendors that he regularly works with. PS., he had never heard of the original demo team (not a surprise). Summit was on this list and ready to aid me in restoring the home to be even better than it was before. They came and did a walk-through and gave me a quotation which seemed reasonable considering the damage to the primary suite bathroom and bedroom. I decided to upgrade the flooring from the original carpeting and had them put in vinyl plank which looked great. Cody was our project manager and he did a great job of keeping me updated considering I was managing this project from a distance as I still had my own house, job, etc., to consider. I worked with Lonnie, Robbie, and Donovan and they were all very helpful and were careful to minimize disruption as I was still working on some things within the house. I appreciated that they cleaned up after themselves (I mean everyone should) but they took care to do that and I was really pleased with the end result. Cody came and did a final walk-through and gave me the invoice. It was really nice to know that it was done and that I could move forward with my project. I hope to not have a need for restoration but if I do I will go to them again. They have workers throughout Oregon and into Washington so I would definitely recommend them.

I had an extremely positive experience with the restoration and demolition team at Summit. We had…read morea leaky dishwasher that damaged our wood floors. We are working with insurance and they have wonderful communication helping us with those claims. When it came to the demo Mickey was so nice. He kept my kitchen, while doing the demo so very clean and made the process feel much less overwhelming by having very little disarray. Not only did they help dry out our damaged area they checked for damage in surrounding areas. Mickey was Extremely thorough and so far this process has been great.

I've used codr several times, and as an insurance agent i worked with them all. Great company!read more

Great service and knowledge helping navigate the insurance process. I would recommend them to…read moreanyone going through any unexpected disaster in, or to their home

Do not waste your time…read more I was distraught to find some pretty spread out mold in my attic, after just buying the house 3 years ago and already putting some decent money into it. I was recommended ServPro by another company who didn't do attics, I explained what was going on. I indicated that I wanted to have someone come out and do an inspection and talk to me about how serious it is. I indicated that I was planning on replacing the roof within the next 10months, and was hoping to get input on what needed to get remediated, and when, and if the mold was in the trusses enough, i those needed to get replaced, did they have the number of an engineer I could talk with. They said, "Yes of course of course, we'll send someone out tomorrow morning. But just so you know, our initial visit is $250". I'm thinking that's okay, I'm going to get an expert out here and get some good feedback and guidance and figure out what to do. NO. They send some kid who doesn't say two words, gets up in the attic, takes a few pictures.. DOESNT even take a specific picture of where the mold is bad the trusses that I pointed out.... and is gone in 10 minutes. Absolutely horrible. Needless to say I called someone else right away. $250 to have some kid come out and take pictures for 10 minutes, HA

I hired ServPro to clean my house following a kitchen fire. I also hired them to serve as general…read morecontractor to remodel the kitchen, bathroom and living room. Ron of ServPro headed up the reconstruction crew. He was on site almost every day. Ron is a great worker and a great communicator. He is very skilled in various aspects of home reconstruction. He did a fantastic job! We hit the jackpot when Ron showed up to help us. This man deserves high praise and a well-deserved raise!

This company is awesome. They showed up the day after I had a huge flood in my house. Which was so…read morefast! They're very reassuring and efficient. I really appreciated the ease in such a stressful situation. That deserves to be recognized!

We didn't know what to do when unseen water damage was found under our homes foundation. If it…read morewasn't for "Bear" and Deschutes Disaster Restoration our house would have never been saved, We Really can't thank him enough for saving us tons of money with his skills in navigating the insurance company's billing process and keeping our home from losing equity. What a guy I recommend him for any and all damage restoration projects, he knows his stuff.

From the owner: Restoration and mold remediationread more