We've been working with Ian for quite a while. He and his company always treat customers right and…read moreprioritizes the customers needs over all else Mike Geberth

Ian is extremely responsive and friendly to work with. He offered honest opinions and shared pros…read moreand cons with each options for basement remediation issue. I will not hesitate to reach out to Ian again in the future (hopefully not too soon. :-)).

It's unbelievably hard to find a good, reliable team in Philadelphia when it comes to fixing leaks!…read moreWe had a terrible experience with another company that left our son's bedroom ceiling open for months and couldn't figure out the issue -- they basically gave up and told us our situation was "too complex." After months of frustration, we decided to reach out to Moisture Master Pros, and honestly, it was one of the best decisions we've ever made. Josh and his team are the real deal -- professional, sincere, and absolute experts in leak detection and mold remediation. They found the actual source of our leak, water-tested, and repaired everything -- all within just two weeks. They even arranged for cleaners to tidy up our home once the project was done! Every step of the process was thoughtful and clearly explained, and Josh is just an all-around great, hardworking guy. We're so grateful to have found this team and finally have our home back to normal. If you're looking for a team you can actually trust -- this is it. Don't waste time looking anywhere else!

I want to do a re-do after some time and thinking. Josh and Hank did a fantastic job. The…read morecommunication can be improved but that's a small issue. The main issue is finding the leak and fixing it and they did that and more. When the water was pouring down in my bedroom they came over a weekend on Sunday evening to support and help me contain the water "leak". Next morning they found the split down spout and, were kind enough to let me sleep, and told me when I woke up. They fixed it. The reports are very clear and detailed. They give you all the information they've gathered and pictures of before and after. Overall, I am very grateful for the tough job they did here in my home. I haven't had a leak since they're work.

water cover up foam what nightmare,..but I must say what a job...they were super clean ....cleaned…read moreup all mess...water still came in our house built on underground springs....14 grand .....really fast next day they were here ...one day job....but they did come back after seeing water and dig up again more drains...lovely job lovely people ...so thorough

Guys are very unprofessional and don't follow protocol at all. Disrespected my familyread more

I scheduled a free quote on the Roto-Rooter website on Friday. They sent someone out on a Saturday,…read moreless that 24 hours later. The quote was free and surprisingly there was no trip charge either. Being a Saturday, they could not obtain a replacement for my faulty shower handle cartridge, but they did temorarily disable the cartridge until it could be replaced the following Monday. I had called another company out the previous day, but they left with the faulty cartridge still leaking. So I appreciated that Roto-Rooter made the extra effort to disable the cartridge. They finished the job the following Monday on time and efficiently. I will not hesitate to use them again for my plumbing needs.

I Won't recommend this business. They're way too overpriced! I was looking for a plumber to check…read moreout and fix my garbage disposal system. They were responsive and scheduled an appointment promptly for a "free estimate". The plumber was at my home as scheduled to check out my system, but before he would do anything, he told me that I have to pay $460 (plus tax) for labor, and if the disposal system needs to be replaced, it will cost me at least $750 (plus tax). He said he could only go as low as $300 (plus tax), after checking with his supervisor. I thought it's overpriced so since my issue wasn't urgent , I declined to have it fixed. I found a local plumber, who didn't charge for an inspection and charged me a total of $450 including labor to replace the broken system with a new garbage disposal system. Customers should beware of Plumbing services who claim to have free estimates on site but would charge desperate customers exorbitantly, especially if the plumbing issue needs to be fixed urgently!

When contacting Royal Water Damage and Restoration with questions involving mold testing, I didn't…read moreexpect for someone so cordial, and helpful to answer. Brandon was transparent, informative, and provided me information beyond what was expected. He took the initiative to make two calls on my behalf, and was so thorough, he forwarded me a summary of what we discussed. Brandon's professionalism, knowledge, and attention to detail is indicative of a business I highly recommend, as one of eight Individuals to be acknowledged with an award for Yelp Elite reviews in 2023. Their website provides valuable information, and lists the extensive services they provide. Thank you, Brandon, and Royal Water Damage and Restoration.

Really good experience working with David. They were professional and efficient…read more The basement was a mess. After they did their magic it's just as good as new. Our insurance company paid them and the adjuster said they were very easy to work with. Highly recommend them.

Clean fast and precise from the time they arrived broke up the concrete dug down to where it needed…read moreto be repaired completed the job

From the owner: Roto-Rooter is Open, Fully Staffed, and Ready to Help 24/7. Our plumbers are dependable, fast, and…read morefriendly. Call Now! When homeowners & businesses in Hatboro, PA need a plumber near them, they call Roto-Rooter. We are available 24 hours a day, 7 days a week. Offering emergency plumbing services and drain cleaning solutions, without an extra charge for nights, weekends or holidays.