Rev. Jenkins is amazing. Spencer is very communicative. We were told the day before our father's…read moreservice that insurance was not covering the cost so we needed to pay out of pocket. That last-minute communication was unfortunate. The woman working with us to collect payment kept referring to "the machine" that was telling her the amount due. The numbers were not adding up. There was a small amount of a difference, less than $5, between what we were told and what she was asking for. It wasn't a big deal, but it was disheartening that there was not an explanation for this difference regardless of the amount. Their facilities are beautiful and they are professional in their approach. I would like to see the business move to update their payment system to avoid the challenges we experienced.

My mother's visitation and funeral were held at the Matteson location. The staff, from beginning to…read moreend was very professional and attentive to our concerns and questions. The facility is quite nice, with a repast room in the lower level. There was an issue with their media system during the visitation service the night before my mother's funeral service. The staff immediately sought a remedy until it could be repaired. And as promised, the following day, it was repaired.

I had the unfortunate circumstances to have to use Thompson and Kuenstar for a couple services over…read morethe last couple years they were fantastic and helpful and made the service work and day go very smoothly. They have a spacious break area to get away from the service for a nice break.

I think I was lied to. I was immediately directed to Holy Sepulchre cemetery in Alsip to buy a…read moreplot for my deceased husband. All of my close family members are buried at St. Mary's Cemetery in Evergreen Park, IL. As soon as I uttered St. Mary's, I was shut down. My mother's wake and funeral were in 1995, and my brother's wake and funeral were held at T&K in 2017. There was no problem, and our family was satisfied with everything. Both of these times, our dealings were with the same woman. My less than satisfactory experience with my husband's wake and funeral were overseen by a man (I won't even use his name). I've instructed both of my children that when I die, DO NOT hold my wake and funeral at Thomspon & Kuenster.

This is a massive cemetery with so many stories to tell. I was here for over an hour, visiting the…read moreHaymarket Martyrs' Monument, the grave of Emma Goldman, the Druid Monument and the final resting place of radio story teller Paul Harvey. It is in excellent condition though a few of the lanes could use some repaving and yes, it's super annoying that the bridge is closed for repair because it's a heck of a drive to get to the other side of the river to see the rest of the cemetery. While I was here, I spotted a herd of 7 or 8 deer including a six-point buck. They're just chilling and I hope they stay here a while as it's safe for them. (Deer love the flowers people leave on graves. It's like candy to them.) If you're here to visit family or friends, I am sorry for your loss. If you're here being a tourist as I was, please be respectful of the folks who are visiting. This is an active cemetery that still has current interments. Yield to funeral processions. [Review 20625 overall - 172 in Illinois - 1606 of 2023.]

Relatives are buried at this cemetery...But I tell ya, driving through the grounds can be extremely…read moretreacherous on your vehicle give the massive potholes and lack of cemented roadway. Not to mention when the ground is damp/wet, your car leaves the cemetery literally covered with mud at the bottom, tires, etc. It is hard to get out of your vehicle due to HUGE puddles of water.

This funeral home is an absolute disgrace. The owner is culturally incompetent, hostile, and…read morebelligerent, particularly toward families of color. At no point was there compassion, professionalism, or basic human decency. Even during the ceremony, multiple guests felt and witnessed the owner's cold, dismissive behavior, which was deeply inappropriate and hurtful. They withhold critical information, refuse to explain how their facility operates, and behave as though grieving families are not entitled to transparency or respect. When families ask reasonable questions or advocate for themselves, they are intimidated, threatened, and spoken to aggressively. This is not care--it is control. Our loved one's body was mishandled, and we were denied the right to see him, as if this funeral home believed they had ownership over his body rather than understanding the sacred responsibility entrusted to them. This decision alone caused irreparable emotional harm to our family. The facility felt unsanitary, disorganized, and unsafe, raising serious concerns about hygiene, health standards, and basic compliance. Nothing about this environment felt dignified or respectful. What was clear is that this establishment is predatory--they will squeeze every possible dollar out of grieving families, exploiting pain for profit. This funeral home creates trauma instead of providing care. They add suffering to families already experiencing unimaginable loss. Their behavior is unethical, harmful, and completely unacceptable. During the ceremony, instead of checking in with all family members, they only acknowledged those who "hired" them--directly contradicting what they advertise on their own website. I strongly warn everyone--especially families of color--to stay far away from this establishment. They should be reported immediately to the health department, state licensing boards, and consumer protection agencies for their conduct, conditions, and treatment of grieving families. No one deserves to be verbally abused, silenced, or retraumatized while trying to lay their loved one to rest. This establishment needs to learn how to treat and speak to all family members with dignity and respect. They are also deleting post from their google review to hide their despicable treatment.

Brady-Gill is top notch! It was very nice that family and visitors had the entire building rather…read morethan multiple wakes. The staff is thorough, efficient and caring. Thanks for making a sad and challenging time easier.

I came to Dalcamo funeral home as for funeral and visitation services for a relatives passing…read more Never a specifically pleasant experience, but I think Dalcamo was a good choice, due to its location in Chinatown and staff attentiveness. Also conveniently located next to a floral shop that specializes in funeral services floral. There are two rooms so it could be that two events are happening at the same time which feels a little cramped since there is only one entrance and the neighboring area is on the more congested side (but expected in the city). This spot is no frills spot, not necessarily updated, but the upkeep has been fine. The casket cars are well kept. Staff was very friendly and professional. They were able to bring in additional seating and have the funeral stickers for our cars ready for our family when heading to the cemetery. They were also able to assist police to direct traffic as well during the funeral procession. Overall a positive experience, but an emotional celebration of life.

I've actually attended services at this funeral home several times over the years, and they've…read morealways done a satisfactory job from my guest point of view.  Parking is easy, as long as you're not last-minute, and as usual, the organization of the funeral procession to the cemetery went without a hitch today.  They smoothly handled a pretty large gathering today, maybe 200 folks.  Today was the first time though that I personally realized their long-time competitor Bowman Funeral Home is now closed (and I don't know as of when), so Dalcamo is now the only funeral home located in Chinatown for what that's worth.

My mom and I came here to say our final goodbyes to my childhood best friend mom, Mama Liz. The…read morestaff were very accommodating and friendly. I highly recommend them.

My main complaint was the printed obituary. The 50 requested prints were so dark that the…read moreinformation was extremely difficult to read. A resolve was not offered and when I expressed my disappointment, upon my return from the burial, I was provided 10 clearer copies. Since no other resolve was offered, I am requesting a refund because of the color content and the partially illegible wording on the printed obituaries. This occurred after the service, by the way, so none of the guests received the reprinted copies. Overall, I was very disappointed with the personnel, with the exception of Karen Jones. The lack of communication, the unwillingness to listen and lack of an attempt to resolve the issues I was experiencing that was taxing during an already stressful time. This was not what I experienced previously in 2019 with my father's homegoing

What a nice funeral home that sets out fresh coffee to go for those such as florists and other…read moredelivery people. If they are this nice and professional to vendors...... Imagine how wonderful they must take care of families in grief and need.

My brother Raymond suddenly passed away, Frank and his son were very comforting and professional…read more We used Becvar Funeral home for my mother's services . My mother was ill for sometime. My brother passing was so unexpected that we were so shocked and saddened, we didn't even know where to begin. They took care of everything! It was a beautiful service. My brother would have loved it. To the Becvar Family, thank you. May God bless you for all the things you do. You truly make a difference. With gratitude, The Graham family

A friendly and warm staff who took care of all our needs during a tough time for our family.read more

Thanks Adrienne McCullough, Atia and the entire staff for your professional, superb, awesome,…read morecustomer service during the loss of my husband. Tia and Adrienne were friendly, compassionate, understanding, helpful from the beginning to end in helping our family set up the funeral arrangements. Pricing of the funeral package was reasonable. The funeral service exceeded my expectation and everyone was talking about this was the first funeral they came too that you scan the QR code to get the obituary. Everyone admired and loved the memory blanket. My husband looked like he was peacefully sleeping. He truly looked like himself. Thanks for providing the excellent service during this difficult time in my family life. McCullough Funeral Home is highly recommended by my family.