I came to Dalcamo funeral home as for funeral and visitation services for a relatives passing. Never a specifically pleasant experience, but I think Dalcamo was a good choice, due to its location in Chinatown and staff attentiveness. Also conveniently located next to a floral shop that specializes in funeral services floral. There are two rooms so it could be that two events are happening at the same time which feels a little cramped since there is only one entrance and the neighboring area is on the more congested side (but expected in the city). This spot is no frills spot, not necessarily updated, but the upkeep has been fine. The casket cars are well kept. Staff was very friendly and professional. They were able to bring in additional seating and have the funeral stickers for our cars ready for our family when heading to the cemetery. They were also able to assist police to direct traffic as well during the funeral procession. Overall a positive experience, but an emotional celebration of life. read more

Pros: - Location proximity to the city - Good size parking lot - Immediate scheduling availability for an unexpected death - Nice room ambiance with privacy -TV provided for photo slideshow Cons: - No speaker system, not even a basic one. That means if you have more than 30 people and need to stand more than 20 feet away from the speaker, you won't be able to hear anything. - Visitation hours were set for 3pm to 8pm. However, the night of, the staff said the food area downstairs is closing at 7pm and no food is allowed upstairs. We were so confused and scrambled to put the food away while there was another hour of visitation left. Many helpers went without refreshments because of that. What? - The morning of the service, we set out the refreshments again since we had so much left over. Without communicating to us, they packed everything up and said we were not allowed to use that area anymore. - Our sister was 42. She didn't have white hair when we said goodbye to her on Monday. When we saw her at the funeral home on Friday (four days later), her hair had prominent white patches, making her look much older than she was. We asked the staff if they could please help turn the hair black (use mascara? dye? paint?) and he ARGUED with us, saying it is what it is. At the end, he said he'll see what he could do and it only improved minimally. - White gloves were NOT provided for pallbearers. They also had to actually lift the 400lb+ casket down a few steps. - The person leading the pallbearers down the hallway at the cemetery was practically speed-walking. The pallbearers were told to "keep up." What the heck? - At the cemetery, we wanted to spend a few minutes saying goodbye to our sister but we were told to quickly walk by the coffin and exit to our cars. Our entire group had less than five minutes inside the cemetery. We didn't get to put flowers on her coffin let alone spending a private moment with her. Conclusion: We felt rushed every step of the way. The general impression we had was that the staffs at Dalcamo wanted to get the job over with. If you can't empathize with our grief, maybe don't work in this industry anymore. One of the staff was wearing a pretty orange-peach top like it's just another day at the office. Complete disrespect and disastrous communication, ruining all the most important moments for us. Plus it was the most expensive place that nickeled and dined us. Will not work with them again. read more

I've actually attended services at this funeral home several times over the years, and they've always done a satisfactory job from my guest point of view.  Parking is easy, as long as you're not last-minute, and as usual, the organization of the funeral procession to the cemetery went without a hitch today.  They smoothly handled a pretty large gathering today, maybe 200 folks.  Today was the first time though that I personally realized their long-time competitor Bowman Funeral Home is now closed (and I don't know as of when), so Dalcamo is now the only funeral home located in Chinatown for what that's worth. read more

See all

Choosing a funeral home can be a daunting task, especially during times of grief and loss. However, our family experience with Dalcamo Funeral Home was nothing short of exceptional, and I feel compelled to share my gratitude through this review. From the moment we walked through their doors, we were met with warmth and empathy. The staff at Dalcamo Funeral Home demonstrated a level of compassion and professionalism that eased the burden of making arrangements during such a difficult time. They listened attentively to our needs and concerns, offering guidance and support every step of the way. One aspect that particularly stood out to us was their attention to detail. Every aspect of the service was handled with precision and care, ensuring that every detail was taken care of to honor the memory of our dad. Whether it was organizing the viewing, arranging floral tributes, or coordinating the logistics of the service, (which included a military presentation). They went above and beyond to ensure that everything was executed flawlessly. In addition to their exceptional service, I was also impressed by the level of transparency and honesty displayed by the staff at Dalcamo Funeral Home. They were upfront about all costs and options, ensuring that we had a clear understanding of the financial aspects of the arrangements without any hidden surprises. Our family cannot thank you enough! According to my mother-in-law, you are now part of the family! Stacy T. read more

I came here again for another funeral. Even though they were accommodating, I had to knock down a star because they have the wrong burial information for my grandfather on file. After walking through the burial lot and finding the wrong person, I went to the visitors center at the cemetery, where they gave me the correct burial plot. Thankfully it was fairly recent so they were able to narrow it down quickly. However, it is simply unacceptable to pay a funeral home to mishandle very sensitive information. Also, in my previous review, I mentioned their basement kitchen area. I didn't realize there were two areas connected with a doorway. I wish both were of similar quality and comfort. read more

I've only been here as a person coming to give respects to friends or family member. It's the main funeral home in the neighborhood. The people in charge seem like great people and the whole place is clean and well organized. I have never had an issues and it seems hard to write a review for any funeral home because a lot of emotions can tie into a review for the customers who use the place to host their wakes and funerals. However, It's a very nice and respectful place to host a wake and funeral. read more

They violated federal law and said I couldn't use an outside casket, https://www.consumer.ftc.gov/articles/0300-ftc-funeral-rule Federal law states we are allowed to: Provide the funeral home with a casket or urn you buy elsewhere. The funeral provider cannot refuse to handle a casket or urn you bought online, at a local casket store, or somewhere else -- or charge you a fee to do it. The funeral home cannot require you to be there when the casket or urn is delivered to them. read more

Support your local family owned business. Planning a funeral is difficult at best but to have a group of people working together to provide the family members as well as the visitors as much support as possible is greatly appreciated at a difficult time. We used Dalcamo recently and was beyond grateful for the services provided by them. There was some things I did not now how to go about doing and they provided me the information I needed and took care of many details I would have forgotten. They were very accommodating to my family and immediately brought in more chairs as we needed for the wake and funeral, without asking. They pay attention to details and what you need. read more

We used Dalcamo Funeral Home to do a rental at another location. Bernie was great with keeping things respectful yet light hearted considering the situation. Overall great experience. read more

I don't write reviews often however I feel this needed to be posted. Our Godson died suddenly at age 32 on 7/20/2020. He was loved by many. We expected to have a lovely funeral. The Mass was lovely for our wonderful Godson. However, coming into the church, things were very confusing. Everything started 15 minutes early. His Godfather was to be a pallbearer and was told to run to catch up. When he ran to the casket, he wasn't given any white gloves For respect). Getting the family lined up to go to the cemetery was very unorganized. We had our Godson's Mother in our car which was in a parking lot. We were moved from 10th car up to 4th car by the Funeral Director. We had to tell him the Mother was in our car. However, she should have been in a lead car. His Father was in one of the last cars. This was one of the most unorganized entrances and exits of a funeral I've ever been to. I hope Dalcamo's Funeral Home does a better job next time for another grieving family. read more

During a recent Funeral the Directors Cell phone rang while he was addresssing all of the Mourners, instead of shutting it off he stops, pulls it out, looks at it, then continues. A few minutes later it rang again and he stopped the service and actually ANSWERED HIS PHONE and said, "I can't talk right now, I'm in the middle of a Funeral". I couldn't believe what I saw. During this service construction was going on above us and it sounded like someone was dropping Bowling balls on the floor and everyone jumped throughout the service, I guess he wasn't interested in asking the construction guys to wait 30 minutes. Priorities I guess. While waiting by the front door to carry the casket two women who work there were blabbing loudly in their office with the door open about other business matters and clients and one even said loudly "It'll be a cold day in Hell before I do that". Very upsetting considering this was a very Religious Christian family. I swear it's like a Seinfeld episode in this place. Two stars because they do a good job at preparing the body. Between the director who's known for saying "Youse Guys" during the service and smoking at the grave site during the service you have the lady with the arm Tatoo's and sloppy sweater wrapping up this disrepectful disgrace of a Funeral home. I've never seen anything like it. I hope they are very cheap. Unfortunately many people in Chinatown seem to think they have to go here but that's simply not true. I should've taken Video, I still can't believe how disrespectful they were. read more