I had all six tires replaced on my RV at Day's Automotive in Crestview. The service was expensive,…read morebut I was willing to pay a premium price because I expected professional workmanship and customer service. Initially, everything appeared fine when I drove the RV home. However, on our first camping trip a couple of weeks later, the tire pressure monitoring system (TPMS) alerted after about 20 miles on the road. All four rear dual-wheel tire pressure readings dropped out and never came back. Because this issue appeared immediately after the tire replacement, I contacted the shop. When I called, I was told by the receptionist that it was not something they had done and that I should take it to a Ford dealership. What disappointed me most was that no one offered to inspect the RV or even take a look at the problem. The response was essentially an immediate denial of responsibility. When I arrived at the campground several hours later, I discovered that five of the chrome lug nuts securing the wheel simulator cover were loose and one was completely missing. One of the nuts would just spin and could not be tightened. This is a 2025 RV, so these were not worn-out or aging components. I sent an email to the company's customer issues department describing both concerns and requesting assistance. After receiving no response, I sent a follow-up email asking whether any action was being taken. I still did not receive a response. What has been most frustrating is not simply the mechanical issues, but the lack of customer support afterward. Problems can happen at any shop. What matters is how a business responds when a customer reports a concern. In my case, I was unable to get anyone to inspect the vehicle, address the loose hardware, or provide a meaningful response to my emails. I cannot recommend this location based on my experience. Customers spending thousands of dollars on tire work should reasonably expect follow-up support when issues arise immediately afterward.

Alignment $118 after fees I paid $146 don't like that price for 1/2 hours amount of work and taxes…read moreon labor with no parts and shop fees to high .

Rude workers looked at me and told me they weren't even going to touch my vehicle just because it…read morehad after market parts wouldn't ever recommend going here horrible service and overall a bad experience

Service was on point and all issues resolved in a timely manner. Great customer service and upfront…read moreestimates so there are no surprises. Price is competitive and work is guaranteed. Quality of work by mechanical staff is excellent. I would recommend Main Street Automotive for all your automotive repairs.

Outstanding Customer Service & Genuine Kindness!…read more I cannot say enough wonderful things about Crestview Tire & Wheel Shop! I broke down in Crestview when the tread came completely off one of the rear tires on my truck. There were four of us ladies traveling together, and we were understandably a little stressed and unsure of what to do. I called Crestview Tire & Wheel Shop to see if they could help me find a tire for my truck. Although they didn't have one in stock, they went above and beyond and ordered the tire for us to be there first thing the very next morning at 7:00 a.m. That kind of service and willingness to help meant so much to us. AAA towed my truck to their shop, and while we waited for our Uber, the staff was incredibly thoughtful and kind enough to let all four of us stay inside their building. They made us feel safe, comfortable, and welcome rather than like we were inconveniencing them. From the wonderful ladies at the front desk to the gentlemen working in the back, everyone was friendly, professional, compassionate, and genuinely helpful. In a stressful situation, they made a difficult experience so much easier. I truly could not have ended up in a better situation or with a better company. Their generosity and kindness went far beyond simply fixing a tire--they treated us like people who mattered. I highly recommend Crestview Tire & Wheel Shop to everyone! Thank you all so much for your generosity, kindness, and outstanding customer service. You made a stressful situation so much better, and I am truly grateful! Trisha H.

I was quoted $160 to have my tires mounted/balanced that I brought to them. When I showed up, I…read morereceived a bill for $320. One of the front desk girls was helpful and recalculated everything, but the $320 price stood. Getting a quote for $160 just to return the next day after service has been performed to learn that the price has now DOUBLED is foul and this tire shop has lost my business. I would recommend looking else where for a tire shop or get your quote in writing so you can truly hold them accountable. I will update this review if my unaccounted for $160 ever comes back to my bank account.

Unfortunately I had to stop buy there today since a bolt decided it wanted to merge with my tire. I…read morewas in and out within 10 minutes. Based on my experience, I was treated with respect and even had a good conversation with them about the local area while I was waiting. If I have an issue in the future, I will see these guys,

I will not be coming back to this shop. The front counter was friendly but my biggest complaint is…read moretime. When you have an appointment you should honor it. I see techs and empty bays yet my vehicle wasn't pulled in until 20 min after my appointment. It also does not take 45+ min for a rotation and balance. Other mechanical issues I'd understand but not this. I'm Just dissatisfied and will go to another business. I used to come here for oil changes as well.

After sending stranded motorist to this location They were charged almost $500 to change two fuel…read morefilters on a 2010 Ford F250 diesel. All other automotive repair and tire stores in the area of Crestview total cost for repairs was $258 including tax or lower. After contacting the store and speaking with the manager, he confirmed the outrageous price. These people were broken down in the parking lot and had no choice, but to pay the bill. The manager stated." it is on video that they agreed to the price, we even had Spanish-speaking employees to ensure they understood the cost." I informed him that he knew he charged them double the price of anyone else in the city. He responded, "they agreed to it. He further stated it is the companies normal prices." Here's the lesson learned, don't do business with dishonest people. He had the opportunity to do something to make things right, but chose not to. If they'll do this to a female stranded motorist and her son, they'll do it to your wife or daughter. Bad business.

Very kind and helpful and accomplished the needed oil change! Reasonable pricing and close to our…read morehome. Thank you Todd!!!

I would highly recommend Baker Tire for all your vehicle needs. They fixed a tire and checked the…read morebrakes and let me know I needed brake pads. They were able to replace the pads in a timely matter.

Rebuild front end suspension of 1/2 ton pickup with 190,000 miles that had been driven hard on…read morewashboard roads. Steered and rode like new afterwards.

James absolutely helped me out when i was in a bind late at night and charged me so little i felt…read morebad and sent him extra. a real honest and hardworking mechanics. if all mechanics and shop owners were like him the profession would have a better reputation

As always, Pep Boys is the only one I go to for tires, brand new tires for all my cars. Zack and…read morehis team were Professional and fast on getting my new tires on. The tires they put on were highly recommended by Zack. They are Cooper all weather Tires and I couldn't be happier.

I've always used Pep Boys for my tire needs, but this location is horrible. The first clue should…read morehave been the worker standing behind the desk with a shirt on that said "Don't narcan me bro. #Don'tKillMyHigh". Crazy high price, horrible service, won't be back.