I went in and they took a million pictures of my eyes and I waited to see a Doctor in this room for…read morelike 25 minutes. He walked in and did a 50 yard dash. He Sid there was nothing wrong with my golden flashes and stayed 5 minutes and left. I think he could've had a better bedside manner and spent time explaining why I was having flashes. The employees were all very nice but I felt like I was in an eye factory. I guess I'm spoiled because I receive such excellent care at Wake Med and my doctor spends a great deal of time with me.

SUPER EFFICIENT My…read morevisit to NC Retina Associates was THE MOST organized and professional medical appointment of my life! Everything ran smoothly and every staff person with whom I interacted was personable and informative. I was able to have a laser procedure the same day; without having to make a separate appointment months out as is usually the case with other providers. I HIGHLY recommend this practice and especially Dr. Thordsen. Para mis amigos latinos, el médico habla español!

Dr. Chung is an amazing doctor, I have been going here for many years now. Unfortunately I will…read morehave to say that the staff hasn't been the most helpful or supportive, especially in the most recent years, but I hate to give this office a bad review because the doctors have been great once you get to actually see them . I'm sure the staff is overwhelmed with all the things. But nothing a little give and take of Jesus grace can't fix.

My daughter was referred here by our optometrist, and from the moment we got into their office six…read moremonths later for her appointment, it was not a positive experience. The waiting room was a mess, there were 10 people at the desk with half of them wearing training tags yet hardly anyone was helpful. When we finally got called back after 30 minutes of waiting, the team member who took us to the exam room immediately said they can't even help us with my daughter's issue. This is after waiting six months to get in here, my optometrist sending notes on my daughter's issue, and no one catching that when initially accepting the referral but instead wasting our time. I immediately demanded a refund of the office visit copay we paid when checking in, and the billing lady at the front desk was confrontational and then went into an office where I'm assuming the office manager was and I could hear the office manager making all sorts of comments yet did not come out and speak with me. They told me insurance requires my daughter to be seen by an ophthalmologist to refer her to another specialist after all. No one knew what they were doing and the ONLY person kind enough to apologize or understand my frustration was the initial team member we met with. They charged us for an hour exam (which was only that long because of how long they took to get us back and all the back and forth; we only met with the doctor for 10 minutes at the most), they were not kind, they were dismissive and rude, made us pay for additional retinal images that my optometrist could have shared with them, and then we had to wait even longer to even see the doctor. Worst doctor's experience of our lives. And after a month of not hearing about her referral, when I called to check the status, both people I talked to were incredibly rude as well, did not apologize, and interrupted me multiple times. I would not recommend this place to anyone; the worst.

Providing excellent eye care to a family member. Spacious outer area lobby - adequate seating in…read morethe clinic area. Very detailed assessment of the eyes - using various equipment to see the eyes and the entire orbit. Pleasant & professional team members. There are different rooms with different machines to assess the eyes and a smaller waiting area to wait for med to work for dilation of the eyes and waiting for the Dr. The Dr is always considerate caring and professional.

The Durant Rd office seems very disorganized. I waited 45 minutes and would still be waiting had I…read morenot gone to the desk and asked about how much longer was the wait. They still were uncertain as to when I would go back. They offered to make me another appointment that was said to be in 3 months. I left the office without waiting any longer. I don't know about their medical ability but, won't go back.

My daughter was refused care by Dr. Denny because she had Covid recently. According to health…read moredepartment guidelines she had been cleared, no symptoms, and over 14 days since she was diagnosed. She has a history of detached retina and was experiencing floaters. She was treated for a detached retina about 5 years ago. However, Dr. Denny advised that he reviewed her chart and due to her history and age he didn't think it was necessary for him to see her due to the "Covid risk" to other patients. He was sure that her floaters should go away after a few days..... The last time she had floaters for 1 day it was a detached retina, BUT ACCORDING TO HER CHART SHE WAS FINE. It is disappointing that Covid has made providers afraid to take care of people. I wonder how Dr. Denny would feel if this was his daughter? I pray he is right and she is fine! I would NOT go to this practice. The 1 star rating is for the pleasant receptionist.

I had to have some laser work done on my right eye a few years ago and went somewhere else. This…read moretime when I was seeing floaters and flashes of light my eye doctor sent me to NC Retina to see Dr. Denny. Was a wonderful experience. All of the staff was super helpful, the location was nice and Dr. Denny couldn't have been better. Explained everything and made it as comfortable as possible. I hope I won't need to have this done again but if I have anything eye related come up I will go back there for sure!

I was due for an eye exam and this office is conveniently located close to my house. Getting an…read moreappointment as a new patient was pretty easy and I was able to head in around two weeks after calling. The waiting room is spacious and I didn't have to wait long at all to be called in for my appointment. Dr Joyner's assistant was friendly and got the check-in process going. Dr Joyner himself was friendly and did a thorough eye exam. Overall I have no complaints and would head back in in the future!

From the owner: Specializing in: - Physicians & Surgeons, Ophthalmology…read more- Physicians & Surgeons