I've been coming to Wake Family Eye Care for about 5 years, as referred by a family friend. I was…read moreblown away the very first visit. From the thoroughness of the tests/exam to the help in finding the perfect frames that fit my face it has been first rate. On my second visit, Dr Badwan noted an eye condition and prescribed special lenses (Neurolens) and they are correcting my issue over time. I will only trust this office & staff and above all, Dr. Badwan.

A bit on the pricey side but they do provide top notch service. Plus Dr. Keller Hopkins is an easy…read moregoing doctor and I thought he did a very thorough job during my eye exam.

My experience has been that the front desk reception staff could not be less friendly or less…read morehelpful. They barely make eye contact and sullenly greet you and direct you to where you need to go. Jennifer, the practice manager and one of the ophthalmologist I've met with are nice and seem friendly and helpful. The staff that works with you to order your glasses are very nice but seem so overworked and understaffed. I feel sorry for them.

I went to Clarity Boston today to get a 2nd pair of glasses for a long trip I have scheduled…read more The staff member was very happy to help me until they reviewed my prescription and I was told my prescription had expired yesterday..... yep yesterday. My prescription was written in December 2024, so beware this vendor sets expiration at 365 days the NC legal minimum. Prescriptions can be valid for 2 years, because many only have coverage for vision every other year. SO BE AWARE CLARITY IS A NICE PLACE DRIVEN BY THE DOLLAR. THANKS TO THEIR LIMITED PRESCRIPTION LIFE, I GET TO LOSE OVER $1000... YES I LOSE IT AND MY INSURANCE COMPANY GETS TO KEEP THE EXTRA $1000. SO WONDERING WHY HEALTHCARE IS SO EXPENSIVE, USE CLARITY AND FIND OUT FOR YOURSELF. $1,000

I had an excellent eye exam from Dr. David MacDonald. He was very thorough, knowledgeable and…read morekind. I would recommend him to anyone. My only reason for not giving a full 5/5 review is that the tech who helped me before Dr. MacDonald came in smelled very strongly of cigarettes and tried to cover it up with perfume. It was overwhelming.

WARNING: If you do not buy glasses from them they will not release a full prescription.read more

My Eye Dr in Holly Springs. Bought two pair of glasses in '22-'23…read more I've had nothing but problems with the lens falling out and now the arm of the glass that fits in the ear, a spring inside attachment breaking off and the arm that goes around your ear falling apart. Manager Brittany at HS wants to charge me 80 plus tax for replacement/repair and argues on the phone with me that's the best she can do. If you're thinking about going here I'd think twice. She claimed the year warranty was over. But if a merchant sells a defective frame - and I've had quite few glasses in my lifetime with never a problem- if it sellls a defective frame it should make good. There's more, but that's essentially the problem I'm having w them today.

I've been coming to Dr. Patel and his team for at least 10 years, and now bring my kids as well…read more I'm always surprised at how quickly they get me through the exam and out the door! Everyone is kind and attentive. Very high quality care.

I had a wonderful experience at Triangle Visions Optometry in Apex! The staff is incredibly…read morewelcoming, and the entire process of scheduling and checking in was completely hassle-free. I really appreciated that there was no long wait time to see the doctor, which is rare these days. The doctor was so friendly, professional, and genuinely helpful during my exam. When it came time to pick out my glasses, I was happy to find a great selection of frames that weren't overly costly. Plus, the fact that they accept my insurance made the whole experience smooth and affordable. I'm so happy with my new glasses and highly recommend this location to anyone looking for a stress-free eye appointment!

I do not recommend using this company. The sold me a pair of sunglasses and the lenses are…read moredelaminating. Since they are out of the warranty they will not replace the lenses. They said this happens if you leave them in a vehicle. This was never disclosed when I purchased the glasses. My wife leaves hers in the vehicle and are fine. This company has gone downhill ever since the original owners Clark and Glupckner decided to expand the business and then sell it off. Costco will be my go to for glasses.

I have been using Eye Care Associates in Durham for 10 years and they have always been prompt and…read moreprofessional. Their selection of frames is vast and varied and I have no difficulty finding frames I like. The staff are kind and courteous.

I have always received great service here. They are quick, couterious, and knowledgeable.read more

So, I woke up Thursday morning, put on my glasses, and noticed the arm was broken--just my luck…read moresince I was headed out of town and these are my only pair! I rushed over to My Eye Doctor as soon as they opened at 9 AM, hoping they could help. But honestly, the girl at the front desk barely looked at my glasses. She just told me they couldn't fix them and suggested a jewelry store down the road. No help or options offered at all! When I asked more questions, she mentioned that my glasses are no longer carried there and that my insurance benefits for the year were all used up. It felt pretty dismissive. I finally asked for my prescription, which she said is good until January 16, 2026. This is the second time I've had a lousy experience here, and it's definitely the last. I took my prescription and headed to Costco instead, where they really came through for me. I ended up getting two new pairs for a little over $400. Plus, the tech there even fixed my broken glasses to hold me over until my new ones arrive. All in all, my visit to My Eye Doctor was frustrating and left me feeling pretty unsupported. If you need eye care, I recommend looking elsewhere where they actually care about their customers!

So I am editing my previous review. I had an issue with the service on my first visit but will say…read moretruthfully and honestly that this office rectified my situation amazingly. Brian, the manager was extremely professional in his response to my issues. They re-did my glasses and didn't even charge me for the correction. I do highly recommend this location as they showed me that if an issue occurs, they will fix it expeditiously.

i "highly recommend" (the cary eye…read morecenter).....................very professional....knowledgeable, and friendly! whether you have visited once, or ten--times the doctor , and staff treat you like you are old friends!!! i have "recommended" dr. oniel to others, and all have have expressed their satisfaction!!!! r. a. super

I went to Dr. O'Neal at the Cary Eye Center a while back. He was kind and very professional to me…read more He was also willing to work with me when I was having an issue with my bill due to a personal reason. Dr. O'Neal took the time to listen to me, and went out of his way to help. I would highly recommend Dr. O'Neal at the Cary Eye Center. Thank you!