The office staff was very and helpful. Dr Del Pero was great, professional but wonderful patient…read morecare. He explained everything to me and I was very impressed with his care. I'd recommend him to our family and friends.

The front staff is extremely extremely rude and disrespectful. For that reason I have decided to…read morenot go here or recommend this place to my family and friends.

Came here as referral from my Optometrist and glad I was sent over soon as possible after my…read moreappointment I had to go emergency surgery for Retinal Detachment. I have seen Dr Patel and post surgery they were great explaining to me on my eye care. continue to my scheduled visit

I had an initial appointment in April '25 & a follow up June '25…read more Dr. Huang has very limited ability to speak English so trying to explain the details of my issue & her understanding of my history were challenging. Fast forward SIX months. I'm just now being told I have a balance? NOTE: I'm on Medicare w/Plan G coverage. First a cryptic email last week stating I have a balance and my bill is on the way?? I can go online and make a payment. NO. I've met my deductible. Why this now? I contacted ins. who validated they'd made payment to RC months ago. Today I get a bill in the mail stating I owed the FULL amount of service & it was due immediately. On the back side it states, "Due to OUR system error, we were unable to send you statements. We are giving you an additional 60 days to pay." Seriously? I called RC today. They said this bill was an error, I owe nothing, but it was sent as they "JUST" received payment from ins. Again - NO. Payments were processed and sent to RC in APRIL & JUNE accordingly. I am incensed by the apparent & complete lack of organization, poor communications & the blatant inaccuracy of the bill. Never again.

Dr. Del Pero is the best eye surgeon I have ever met. He is very thorough, professional, and highly…read moreskilled. I have read some of the reviews which really surprise me. Either people are not informed, or are not responsible for themselves. People also need to understand the reality of working in Medical Care. The number of "no show" appointments, failure to see their primary providers, not having stuff done which should have been done prior to coming in for an appointment, showing up late, etc. I have been to Dr. Del Pero's office several times either for myself or family members. I have used his services for surgery four times, and non-surgical eye trauma with referral to a retinal specialist once, and 3 times for corneal injuries. I have never seen, experienced, or have heard any negativity of him or his staff. As he is an ophthalmologist, a surgeon, he deals with serious eye issues. He is not an optometrist. People need to be aware what their insurance coverages they have before they see a doctor. This is really not his job, but they will give approximate estimates. It is ironic people go in and expect everything to be "Covered". It is a also sad to think everything is an emergency. If an eye issue is something that comes on slowly, its more of an age related issue, such as Cataracts. Glaucoma, Retinopathy, etc. In most cases not an emergency. This being said, you may not get in immediately. I got hit in the eye with a foreign object. I lost part of my vision, I wanted to keep my vision, and I would not have picked any other surgeon then Dr. Del Pero. He saved my eye! People need to realize the caliber of what type of a physician he is. He is one of the highest rated eye surgeons in America. He was a pioneer and insturmental in LASIK surgery and more. He is not going to small talk with you, he is going to tell you what you need to know, what the problem is, and what needs to be done. My first visits with him were for my father in the 1990's. Age related cataracts. I researched, I called the insurance companies, I did my research. You just don't go in to get a cataract taken care of. You need to see your primary, get a referral, get an appointment, get an exam, get a diagnosis, get labs, EKG, pre operative prescriptions, get scheduled, pick up post operative prescriptions, follow your pre op orders, go to surgery, do your post op care, do a follow up, and then follow up again. As busy as he is, I have always been able to get an appointment based on the acuity of the issue. I hope anyone reading this understands the reality of medical care and perhaps some of the banter on this review from other people can be "Sour grapes". Thank you Dr. Del Pero and staff. My family and I appreciate you!

had a scheduled appoint, I'm 80 and forgot about it because id gotten sick and the appoint was…read moremonths away, i got a bill in the mail from these people for $50.00 for missed appointment, living on SS I stilled the bill but I will never go there again

Great drs and fantastic care! Thank God Dr Camp in truckee…read moresent us to Roseville ! In and out in 3 hours !

Not the best way to start off the day being irritated. The staff here need to work on their people…read moreskills in being cordial. As well as informing their patients in what to expect for their appt. BEFORE the actual appt. it self!! I've been here 3 times & I was never informed of my eyes needing to be dilated both my initial appt. & today my 3mo. I actually asked myself for the procedure day to ensure if I needed a driver. Considering that I could barely see as I drove away from my 1st appt. Now here I am for my follow-up appt. & they inform me when they're taking me back to their 2nd waiting area. If I knew what to expect I would've made better arrangements in either scheduling not during the brightest time of the day and/or getting a driver. Now I need to slowly drive myself to work in bright glaring sun! Additionally, I asked when is the best time to see the Dr. w/o the longest wait. So I sched. at 7:45am; so tell me why do I see the Dr. just now coming to see his patients at 8:14am?! He finally arrived for my appt. at 8:30am (45 min later) & it took 2 minutes. Ridiculous!! Our time is just as precious as yours! Then upon checking out there were 4 people at the front desk. The person who checks I wanted to pay my balance w/ my HSA. The girl that was checking me out didn't know what my balance was; guess billing is done at another location. So another personal the front desk calls & finally talks to the billing dept. to get my balance & then asks me "Do you want to put a $150 deposit down?" What?! So I inquire what hat was &

The good news is that the staff is very friendly. I had to get plugs placed in my eyes yesterday…read more11/21/24 and the appointment went well enough. The negative side: the appointment was actually in suite 5 across the way. Not in suite 4 like the appointment notification states. The parking lot is practically a joke. The spaces are very different to get in and out of, especially after you have a procedure done, but I didn't park in the lot, I parked a block away

Royal eye Care has zero respect for their patients. They will allow you to sit in a room in excess…read moreof 25 minutes without a care in the world. The minimum appointment time is 2 hours. They're so busy billing, Medicare and Medi-Cal. They could care less about the patient. Little Dr. McGraw is useless.

I was so impressed with their expertise, excellent care, informative discussion; I highly recommend…read morethis facility.

They do a great job. Good communication and care . I have been going to them for a few years . Nice…read morestaff and doctors

My friend had bleeding in her eye and was seen quickly and received top notch care. The Doctor was…read morevery good at explaining which is great.

Dr. Teelander is very positive, knowledgeable and answers all my questions every time. It is nice…read moreto be able to have a partner in my ongoing care and monitoring of my condition. He also stays up to date on the research. The receptionists and billing coordinator are friendly. However consistently with the Roseville office the technicians doing the tests are cold, impersonal, not clear/or don't offer instructions for the tests. Today the first tech made no eye contact and the entire time had her back to me typing on her computer. The second tech rushed me through a test and couldn't take the time to guide me to the next of 3 waiting areas. I waited to write this review after multiple visits knowing some folks have bad days. But this seems to be a culture in that tech team that is really not friendly, warm or caring. Have had a completely opposite experience at the Sacramento office and will be going there from now on.

Dr. Sierra is my hero! She took my mom's very difficult…read morecase, that other doctors turned down and was willing to operate on her to fix another doctor's mistake. It was two surgeries in one on the left eye and later surgery on the right eye. It is really amazing the surgical skills Dr.Sierra has and on top of it she is a nicest and sweetest person you will ever meet. My mom loves her dearly and if you're ever so lucky to have her as your doctor, you are in good hands.

I had cataract eye surgery with no lasers along with the envy multifocal implants in both eyes…read more Surgery and healing went great no need for glasses anymore my vision is clear. Sacramento eye consultants staff was nice. The building was very clean and professional. The wait time to be seen did get lengthy. Dr. Sierra always answered all my questions and took time to explain everything to me, which made it a lot more comfortable and worth the wait time. Trish the surgery coordinator was excellent And prompt to resolve an issue we had with medication delivery. Thank you to all the staff. sincerely, Frank Ruiz

Elizabeth was so helpful and professional. The entire staff is wonderful. I have been a patient…read morehere for over 20 years and have always received excellent care.

Their service has deteriorated to the point that I will never go back. They were impossible to…read morecontact by phone or online (I had to physically go in to their office in Roseville to make an appointment), and they billed my insurance instead of the VA Community Care program, who was supposed to pay. Then they have been billing me for what Medicare and Tricare for Life didn't pay; I finally apid it to get them off my back. The eye exam was adequate, but I can get that anywhere.