Didn't have what I ordered in stock after saying it was ready. Messed up refund . Rude staff wanted…read moreme to drive 43 miles to a different store to get it . Last, rude , inept.

Has a great crew of pleasant employees willing to help you out. The 136th and Zuni Autozone is a…read moregreat store.

Checker Auto almost put one over on us. Senerio; hubby…read moreordered and paid for a new part for the car. hubby went to checker when said part was in and picked it up. hubby took part to auto repair man working on our car and-YIKES-it was not a new part but a used part. Auto repair man said we didn't neeed it after all...thankfully. Auto repairman told hubby Checker was known for switching parts. Hubby, extremely put out, returned said part and got his money back. Why three stars? I am giving Checker auto the benefit of the doubt. because (1) Checker employee at the desk was very sorry about the mix up and prompt about returning the money. and (2) the Checker Auto we did business with in Montana was so trustworthy. We did business with them for years and nothing like this ever happened. I would hope all the stores were run like the one in Great falls and this was just an honest mistake. What did we learn? We're not in Montana anymore! We will just have to be a little more careful, a little less trusting. For us the Checker brand is a little bit tarnished tonight.

Walked in and was greeted by Aaron. He found the part I needed in an expedient manner and assured…read moreme it was an easy fix. I appreciated the fact he treated me respectfully for using a coupon and only spending $3 and change for a new gas cap. Many times cashiers roll their eyes and express disdain when a small transaction like this is completed. Friendly service if you're in the market for car parts.

Great guys, pretty much completed my Willys Jeep project through this store. I hate going in your…read moreusual auto parts retailers and getting a blank stare when you ask for a specific part without telling them how many doors or what trim level your car is. I'd tell these guys what i needed, they would hunt it down and I'd have it that day. Never gave any attitude, always good moods, excellent group to work with. Only parts store i use now.

Absolutely rude, looked and talked down to me the moment I got there just to tell me that I was…read morewrong about my issue that my mechanic father told me I was right about. Also heard them mocking me as I looked at the car accessories...don't recommend.

Helpful crew, but when I asked about the winter20 coupon they stated that it's online only. I asked…read moreif they could still give it to me since my order was 180 dollars. They said no since they had to find everything for me. He then said if I would've found it myself and ordered it online I could've saved money. Guess making him work results in rude customer service.

Pete is awesome he was very informative told me everything about my service and all my options! I…read morehighly recommend them

I bought brand new ball joints for my truck from Advance auto, and installed them. I then took it…read morestraight to discount tire for 4 new tires that comes with a free front end alignment. The alignment was a coupon for a free alignment at Adavance auto repair shop. I drove straight there to get it done. They told me my ball joints are worn out and need replaced. Enough said. Dishonest as the day is long. Avoid this business.

Had bought oil and the top foil seal was already ripped. I didn't want to take the chance and…read morebrought it back to swap it out at another autozone. My Autozone down the street manager said swap it out they were just out of stock. So I brought it to this store with it in stock. Current store manager is an asshole. Watched him being overly nice to a woman. When it's my turn he refused to help me. Yeah dude I'm pulling some sort of oil scam. Asked what's up since the store down the street let me swap jusg out of stock. He said it's up to Store discretion. Fucking joke. Yeah dude I'm pulling an oil scam. People have shit to do thanks for being an asshole.

Wrong store auto zone at 128th and Colorado gets this review. Unfortuatley, I'm not sure how to…read moredelete it without the system leaving the one star with no review - so maybe you can forward it to the correct store: If I could give a negative rating I would, one star is way to generous. 12/24/2022 I went into Auto Zone in the morning to get a battery and have it installed. Jerimiah, acting like a Manager, said he was the only person there (even though I saw someone else) and ask me to come back. I went back that afternoon and Jerimiah told the guy in front of me that he would need to come back for a battery installation because there was a line, there were only 3 people in line at that point. Jerimiah started to help me buy the battery and then left me standing there to take a phone call. Alan then helped the guy behind me purchase 2 batteries. I then asked if Alan would help me since Jerimiah hadn't returned. I did see Jerimiah standing off to the side, not doing anything after he helped the customer on the phone, and he only came back once Alan was helping me. Alan asked Jerimiah if he would like him to do the install and then Jerimiah said yes, because he didn't know how to install a battery....Now there was a small line and Alan asked me to wait outside until the line was cleared, which I did patiently. Then about 5 mintues later, Alan comes outside with a woman and is looking under her hood. After about 10 minutes in the cold, I asked Alan if there was someone else who could help me - note, this woman was behind me in line, she should have waited her turn to get help with her car until the line was cleared, just as I was asked to do. Alan got a little snippy and said there is a line and he will get to me as soon as he can. I then went inside and asked Jerimiah if there was anyone else that could help me install the battery I already paid for and that Alan was helping a customer who was after me in line, Alan followed me inside and Jermiah told him to help me next. When I got home I filled out the survey and gave them a 1 - which again, is to generous. Monday morning while I was working someone called me pretending to be a Regional Manager and asked me about my experience. I told him I'm working but will take the time to explain what happened, after I explained, the man replied that what they should have done was told me to go next door and have the battery installed. I told him, no, what they should have done was helped me with my car before helping the woman behind me with her car and hung up. Auto Zone advertises that they install batteries and that is the only reason I went there. I waited very patiently only to have Alan flirt with the woman behind me and then talk nasty to me when I asked how much longer it would be - it was cold outside and I was before her. Note: She didn't purchase anything, she ended up driving off. Auto Zone Thornton Colorado and 128th - take care of the people who spend money with you and train your people so everyone knows how to install batteries.

I stopped at the store location on Colorado Blvd. In Thornton to purchase multiple items including…read morewiper blades for my new car. I was immediately greeted Romeo the store manager. He quickly found the correct parts I needed and after purchasing them he actually installed them for me! His Exceptional customer service, knowledge, and going above and beyond has made me a loyal customer! Thank you Romeo for your Professionalism and kindness. M.D.

Needing shorter tailgate cables & not knowing where to find them, I called Brady. When I arrived…read morethe next day he had 5 options displayed on the counter to choose from. Then he helped me install it. Best in class service...problem solved. Thanks Brady@O'Reilly

The place on Kings Hwy in Surfside is my favorite goto store for blades, cabin filters and other…read morenecessities. They are so helpful and actually offered to help me with my wiper blades and switched them for me. Wonderful attitudes.

There is never ever a bad attitude in this Store. They are each knowledgeable and are truly humble…read morewhen they don't know something. They are a huge asset to this community and should be proud of their work ethic