SCAM SCAM SCAM! This place is the absolute worst. Do yourself a favor and shop anywhere else!…read moreNot only is the customer service the worst I've ever experienced, but they also sell damaged products listed as "working" -- total false advertisement! We bought a set of car seats they claimed were black leather power seats in good condition. They sent us photos and confirmed this over the phone. We paid while on the call and were told the seats would be ready for pickup. I explained we were 1.5 hours away and leaving immediately. When our driver arrived, they said the seats weren't ready because they were "too busy." We had clearly confirmed they would be pulled beforehand. The driver waited, but they didn't know how long it would take. He had to drive back empty-handed. Later, they called and said the seats were now "ready" -- left sitting outside in the rain. The driver had to return, wasting another 1.5 hours. When we finally got the seats, they were NOTHING like promised: * Torn, scratched, and cracked leather * Damaged stitching * Power functions didn't even work When we called to address these issues -- the false advertisement, the 6 hours of wasted driving, and them leaving paid items out in the rain -- they laughed on the phone and acted like it was normal business. No apology, no discount, no accountability. And then it got worse. When we opened the invoice they emailed us... under the customer name line, they had written:"CNT AS BTCH."(Yes, you read that right.) I called back, asking to speak with a manager. The employee laughed hysterically when I explained what was written. No apology. She put me on hold, then came back and said no managers were available -- but I could talk to Dena, the person who wrote it. I said I didn't want to speak with someone who wrote such a disgusting slur on an invoice. They said it was the "only option" and then hung up on me. I called back -- they hung up again.I called again -- they put Dena on the phone, and she mocked the situation, laughed, and joked about it with other employees laughing in the background. I've never in my life experienced such: * Unprofessionalism * Disrespect * Dishonesty * Harassment No one at this business has taken any accountability or tried to make it right. Instead, they harassed me, laughed at my concerns, and made it worse at every step. I will be reporting this to the Better Business Bureau, and sharing this experience on every platform possible to warn other customers. AVOID ST. JAMES AUTO & TRUCK PARTS / PRP CDC AUTO PARTS COMPANY OF ST. LOUIS! If you value your time, money, or basic decency -- stay far away.

Quality parts and service. Highly recommend using this business for any parts that are needed…read more Wonderful customer service!

I cannot believe how amazing the guy's at  Kustom Karz are! They are very friendly and do wonderful…read morework. They didn't charge me when helping me with diagnosing an engine light issue. I got into an accident and brought my car to them. Within just a couple of days, they had my baby looking as good as new. They helped me immensely and I am forever grateful. They are very reasonably priced for repairs and body work. I would recommend them a million times over for anyone who needs their vehicle fixed.

Everyone that works there is so helpful and honest I always appreciate their service. I would…read morehighly recommend Ray tire

We had a low tire we filled up once before the warning light came on again before the St. James…read moreexit after 2 PM Friday 9/4/2026. Middle of the afternoon on a holiday weekend and we thought we were never going to get to Springfield. Fortunately Ray's is not far off the interstate. They worked us in and had the tire repaired in no time. We could not have been more grateful and relieved. Many Thanks, Ray's Tire & Service Center! You saved our trip.

I have had multiple car repaired or repainted here. Randy the team are the best I have ever used,…read morethey fixed my Grand National after I damaged the rear, re-painted my wife Sting Ray, and made my 2011 Silverdao look brand new after we rear ended a trash truck

If I could give this place 100 stars I would. I was hauling horses on my way to my annual vacation…read moreand got stranded in Rolla with a bad transmission. I ended up meeting Randy at Al west collision who helped me get on my vacation and got my transmission fixed that week. I couldn't have asked for a better experience with Randy. I was pretty upset in the beginning but he was very reassuring and helpful. He got me back on the road and kept in contact while he was working in my truck. I know he had to really hustle to get my truck fixed within the week that I was on vacation so my truck would be ready when I came back through. I was pleasantly surprised at the total cost because a dishonest person would have taken advantage of my situation and could have charged me far more. I was in no position to argue otherwise...I was stranded. I can't imagine anyone going anywhere else for their auto repair. If you want a trustworthy auto repair place, look no further than Al West Collision. Thanks RANDY!

We purchased a boat in July 2025 and we couldn't be happier with the service and time they took…read morewith us. We highly recommend Cowtown USA!

We bought our Lakota living quarter trailer on July 30. Everyone was so friendly and helpful! We…read morehave used our trailer twice since we bought it and we absolutely love it! It came with a lifetime warranty which is a big plus. We felt like we received a fair trade in difference with our 2019 living quarter. Thanks Cowtown for making this a positive experience!

It's important for this business to practice integrity and honesty. My service consisted of a basic…read moreoil change and tire rotation. Upon receiving my keys and with the shop manager explaining the oil change and tire rotation was serviced on my Denali truck- I personally went to inspect and identified that the tires I marked had not been rotated. I went back to the office to inform the shop manager and I've even played it off as if I had no clue about the maintenance requirements for my truck just to test how he'd respond. Sure enough- to save face- he informed me that Mid Missouri Motor (MMM) service department measures the tire tread and had determined my tires didn't need rotating. How unprofessional that I pay for a service that I didn't receive and to suggest that was appropriate. Additionally, the technician failed to place a paper floor mat to protect the Denali carpet. Vehicle was returned with caked on mud left on my carpet. I will be posting a review of MMM on Yelp, Google and the official GM Twitter account to inform everyone to stay away from MMM service department and how they mistreat service members actively serving in the Army.

The crew department of parts are awesome! Joe in particular. They assisted and helped me write…read moreaway, providing additional information regarding anything with maintenance. It felt more like I was part of a family. Great customer service!

The staff is friendly and knowledgeable and they did a great job repairing my window screen. It was…read morea small job but they treated me like it was a big job. Great price and turned it around fast. Show room was clean and all the staff smiled Definitely worth giving them a look for repairs

Personable service. Staff and owner aim to please. They had my job done in a short period of time…read moreand had me on my way!

Traveling thru Missouri, our car was damaged, and we had to leave it with Gary's to be repaired…read more They kept us informed of the progress of our repair, and the job they did was excellent! Highly recommend Gary's Auto services!

Great team of professionals. Their quality of work and customer service is top notch, and I tend to…read morebe very picky. They told me 3 days on my estimate and it took 3 days. I highly recommend Gary's Auto Body!