So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

The communication with Camayla has been outstanding, and her responsiveness and ability to work…read morewithin our needs have been invaluable

We Have been using Dwellings Seattle for 3 years now and have been completely satisfied with their…read moreservice, response to our needs, and professionalism. We own one home in the West Seattle area and have Dwellings take over all aspects of management of our rental property. With that said, I have not had to even drive by our property for almost 3 years and the comfort my wife and I share because of their expertise is fantastic! This company screens clients and have never had an issue with a late payment or any other renter issues for that matter. I would highly recommend their services to anyone that desires to rent a higher-end property in the Seattle area.

We've rented a home managed by this company for over a year, and to be fair, the individual staff…read morewere courteous and responsive -- so this isn't about any one person. The issue is the one-way standard of care they enforce: at signing they hand you a detailed upkeep guide, down to which product to use to keep the stainless steel shiny, but the moment something breaks they describe themselves as simply "agents for the owners" who can't approve or fund a repair. Over that year we documented, in writing, a broken ice maker on a 19 year old fridge (flagged at move-in) and yet to be fixed, a window that leaked rain indoors (fixed), a basement kept damp by reversed hot/cold plumbing (fixed), a dishwasher that leaked for months and damaged the cabinets (partially fixed), a collapsed fence left open to the neighbor's yard, and a rotting basement door, mossy roof (last 3 yet to be fixed). In the spirit of wanting to live in a well maintained home, we offered to help pay to replace an aging appliance and were bluntly turned down, saying we would be held liable for 'unauthorized' repairs or modifications - even to clearly broken things such as these appliances. Their emails to us described the owners as "slow to respond" and "a bit stubborn," which tells you where accountability lands when you're the tenant. I'd encourage you to read how management responds to reviews (Yelp) and form your own view of how this business handles problems flagged by tenants. I'd also encourage you to get all written confirmation of pending repairs and maintenance before move in.

Working with Maple Leaf has been a pleasure, particularly thanks to our property manager Katie!…read more From the start, Katie's eye for quality and completeness was very helpful in getting the home in great shape. She unfailingly followed up and kept track of every detail and project, coordinating across multiple contractors and the wrap-up and move out we were doing. Her communicativeness and responsiveness has been enormously helpful, including when it came time for leasing and move-in. Katie kept everything on track, and went above and beyond with a day packed with tours. Maple Leaf and Katie's professionalism and care really shine through - would recommend working with them!

We continue to be pleased with Maple Leaf Property Management and our manager Katie Mandell has…read morebeen great! She alerts us when issues rise and was really helpful in our recent water heater replacement project. She is professional, prompt, and so nice to work with. Maple Leaf on a whole has been great in terms of overall management and bookkeeping as well.

We've had the pleasure of working with David for over four years, and he has consistently exceeded…read moreour expectations as a property manager. He replies to messages within minutes, making communication effortless. When it came time to list our property, we simply sent an email, and within a few days the lease was signed with a qualified tenant. It was truly a hands-free experience. David is very knowledgeable about the local rental market, pricing properties competitively. He conducts thorough background checks to ensure reliable, responsible tenants are placed. When maintenance issues arise, he addresses them promptly and professionally, never leaving anything unresolved. He's also built a trusted team of maintenance specialists and contractors who are experts in their respective fields. We recommend him highly.

David has been our property manager for over 4 years, and he's been professional, efficient, and…read moreresponsive. To be transparent, we are property owners, so this review is from the owner's point of view. Having said that, he's been proactive in making sure the rental house is in a good shape, including regular annual maintenance. This is to ensure tenants get what they pay for. One thing David really stands out is his responsiveness and timely communications. Tips: believe it or not, best way to contact him is via email. He'll call me as soon as he's available whenever I ask him to call me via email. His email responses are mostly cryptic and straight to the point, and some folks may take that differently. But for us, we like his cut-to-the-chase, no-nonsense style. Believe us, we have had a different property manager before, and he may seem courteous, but his responsiveness and professionalism are not even close to David's.

All of the bad reviews are true. We're trying to sell our condo that is managed by this company and…read morewe're having some issues with the insurance policy. We've been trying to contact our property manager (multiple times through email and phone) with no avail. They're receptionist is, how shall I say, an unprofessional teenager who is condescending and rude. We are now beyond our closing date trying to get ONE THING finalized and we can't even get them to respond to us. The only way I've been able to get through to them AT ALL, was to go down to the office in person. Avoid. Avoid. Avoid.

When the roof leaked after storm damage at 3am they got good fixers to show up and make all the…read morewater coming in stop and patched walls up and stuff in less than couple days so thats about as good as it gets for what all is going on and how many people have to play ball to get it all happen fast i feel.

I had the misfortune of crossing paths with this management company last spring. My friends and I…read moreapplied for a home to rent, and one friend paid the deposit and signed the agreement and the other two of us did not, as we had not seen the home. I was then pressured by Venita to sign the agreement and received a long string of furiously written, threatening, and juvenile emails when I did not want to sign the documents because I had not yet seen the property. After receiving those emails I decided without hesitation that I did not want to be bound to this management company as their tenant. Without carrying on too much in this review, Venita Longley raised such a large issue about returning the $500 deposit, threatened to keep it with only one signature on the lease agreement (not fully executed), that I had to get my lawyer involved. Avoid this management company at all possible costs.

I own a condo in a building managed by Longley Property Management. I have found Venita and her…read moreteam very capable. When ever I had an issue she or someone from her team would respond right away. During the time I have been an owner in this building we have had several major issues and LPM and the HOA have gone about solving the issues in very sensible and practical ways. Venita's leadership helps make this a more valuable property.

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.

Brett has been an outstanding property Manager. He's available, and will go out of his way to help…read moreme. Whenever I have questions, he helps me understand what is going on. He is knowledgeable, friendly, and he knows the market. I definitely recommend him as a Property Manager.

If you are a property owner, avoid Brett Frosaker and his RBI Property Management/Realty Brokers…read morecompany at all cost. Brett waiting 64 days before notifying me of my tenant's notice to move out. Brett then waited an additional 10 days, a total of 74 days, to list my property for rent on August 10, 2025. Brett has been doing property management for decades, and was fully aware that the summer months of June and July are the prime months for leasing rental property, so that I could have already had a new tenant already in place for August if he had notified me in May when my tenant gave his notice to move out. This is a breach of his contractual fiduciary duties and negligence, resulting in months of financial losses in rental income. Stay as far away as you can from Brett and his unscrupulous company.

We worked with Kevin to sell our West Seattle home. He is extremely knowledgeable about the West…read moreSeattle area and helped with everything along the way. When we left the country during the process, Kevin kept everything going - including some serious "fire drill" scrambling after an unfortunate situation arose. Kevin has all the contacts you need to get your house ready and they all were able to beat any quotes we got on our own. The house looked amazing and the process was seamless with Kevin keeping me grounded through the ups and downs of the process of selling. Would highly recommend and definitely would use again and again and again.

We worked with Shelby recently to sell our rental house in West Seattle, we found him highly…read morequalified and a man of his word. He did a professional market analysis and was able to get us top dollar for the house in a short time frame from listing to sale. He is very good at following through and thorough through the entire process. It was a pleasure doing business with this company.