I got quotes from about 3 different dealerships each telling me I would have to pay $2k+ for my…read moredoor to be fixed. Indy Body Werks replaced my entire door, matched the paint and got me a free quote for 1k less than previous quotes. They were incredibly nice, flexible, and worked hard to find me the best price. The process only took one day!! I strongly recommend this place to anyone looking for any type of repair!

unprofessional, MESSED MY CAR UP MORE when i brought & trusted them with an 8,000 job... liars,…read morescammers, dishonest, rush job, and extremely disrespectful, the woman Stephanie especially disrespectful for no reason with petty unnecessary & unprofessional comments & assumptions. instead of them wanting to fix everything they did, they took zero accountability. left with my car still messed up & now new things wrong with it that its clear they did. with the overspray all over my doors and my fender from them painting my bumper & hood, the texture is so rough. they said they fixed my headlight but it still didn't work upon picking my car up and my seatbelts were broken and wouldnt retract and now once "fixed" they wont pull out its hard to pull them. the scratches in fresh paint, broken clamps holding my bumper. my antenna so loose I can fully wiggle the whole thing. my headliner peeling off at my doors when it was perfectly fine before. all of this was noticed before I even turned my car on to take it home from their body shop. and once brought to their attention I was met with extremely rude remarks, hanging the phone up on me when they called to tell me my headlight was in for them to try and fix it for the second time, they changed the date that my car would be done three separate times on the exact day I was supposed to pick it up. The only thing that was still messed up that they did not fully fix was my headlight everything else was brand new things that they messed up,. as much as I tried to stay calm after time and time again of being disappointed as much as I was referred here I would not refer anyone here.. my insurance is now paying for me to bring my car elsewhere for another shop to fix what they did.. I left their shop crying TWICE

Great service and excellent communication. They kept me informed throughout the process and the…read morefinal result was great! Highly recommends

Best service in town. It will be done right. Our van took a side impact and looks and runs better…read morethan ever.

Attached are photos of the welding performed by Paintman. As shown in the first two photos, they…read moreattempted to cover it up using body filler.

I probably won't be returning. I had a lot higher expectations and was really surprised when I…read morereceived my car. I understand that the paint will not match 100% however, the match was probably less than 70%. I brought my car in to install a trim for my bumper and to correct a previous paint job from another body shop -Maaco. It looked a tad bit darker but the shade was not worth the price. They also painted over some trim, that was not supposed to be painted (black rubber). And not only was that upsetting, but my tail light had a chip in it. I took pictures of my car before, and I know where all the flaws in my car are, so when the owner denied it and said it was like that, I had to prove to him that the damage was not there before. I think any car owner would know where their cars defects are. The owner said he didn't know the cost of a taillight and offered to discount my invoice ~$90. How does a body shop not know the price of a tail light?!? I accepted only because the situation was already awkward. Nonetheless, a tail light is not $90... and I have to take time out of my day to install it. Hope this helps anyone decide to use this shop. Take pics of before and after.

My family and I were moving across the country when we had a tire issue on our trailer. On a…read moreSunday, Tabitha, helped us and got everything arranged for our trailer to be towed to our final destination. She had a tow scheduled already and made arrangements to make it happen for us. She answered all of my questions with patience and never made us feel like we were unconvincing her. The next morning, our driver and the manager, showed up and loaded the trailer. The driver, Jaden, was so kind and helpful. They made it completely easy! I appreciate it so much and would recommend this company to anyone!! Thank you!

I think it's kind of sad that you guys tow a car saying that it doesn't have a handicap sticker…read more She had it hanging on her mirror she showed it to you when she picked up her car. had fallen off her mirror onto her cup holder. She showed you it when she went there to pick up her car and you still charged her $200!! Not everybody's disability is seen, You can't see scoliosis, which is what my daughter has!! Sad how bad your company needed thar $

Unfortunately I was in a car accident last week that caused some minor damage to my vehicle. I was…read morereferred by the other person's insurance to Caliber. I dropped my car off Tuesday and it was ready 2 days later. I am impressed with their professional and their excellent work. I was kept up to date on the status either by phone or text. Not sure if they have other locations but the location on Rockville Rd is where I took my car. Hey if you need to wait they make fresh popcorn, different snacks and most importantly COFFEE!

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.

Superb service and perfect repair. It did take longer than the time they had guessed but I didn't…read moremind waiting for such a well done repair

These guys know what they are doing! I have gone to them for years and so thankful to have honest…read moremechanics!

My car was vandalized not once but twice. I trust them and only them when it comes to my car. Brian…read moreTatay and the whole team are amazing. Thank once again for the awesome service done to my Kia. I saw my car and it look brand new.

Someone smacked my car at Speedway Gas station and ran so I went through my auto insurance and did…read morea claim and they recommended Burnside Collision. First off, I absolutely hate taking my car to get fixed BUT I had the pleasure of being taken care of by Nick! Let Me tell you... He was so professional, so knowledgeable, and so caring while servicing my car. He mentioned that he had to take my car to the back and mark it up. He pulled my car around with a million markings on my entire car. Lol he wanted to show me exactly what they were going to fix, what they were not going to fix, and how. Nick also reminded me of how much gas I had in my car. After leaving my car in their car, Burnside sent me text messages of estimates of how much it would cost and how long it would take. I was looking at a 5 day turn around. The next day, two days later, I received a phone call stating my car was ready to go! Not only did they fix my car, they cleaned my car and as a courtesy they also fixed my lightbulb! When I picked up my car, Nick was there to greet me. He pulled my car around and explained to me every single thing they fixed! First off, it's nice to have the same person to work with the entire time. Second, It's refreshing to experience working with good businesses and knowledgeable associates and to top it off, they have a warranty on what they fixed. I'm so happy my car insurance recommended them! It's pricey, but it's So worth it! P.S the receptionist was bomb as well! She remembered who I was and asked about my kids! She was super sweet, patient and always had a smile on her face! 5 stars for her too!