This place is a horror show. I have asked for the title to…read moremy John Deere for months with multiple calls. Even John Deere Corporate laughs at them. I still have NO TITLE TO MY VEHICLE. This is beyond ridiculous. I paid for it and want the title! How many times do I have to get lied to before I file suit?? Incompetence is standard here. Stay away!!!

My very old John deer was struggling. Brought it in. Within a few days got multiple follow ups…read morefrom a friendly tech with bad news. The 20 year old mower has died. Went to the store on a Saturday and was immediately greeted and a knowledgeable guy, Bryan walked me thru all the cool features of a new mower and bought it on the spot. They do all the warranty paperwork and within minutes I was out the door with a new one. Bryan even took the time to make it especially special for my little boy. Fantastic service. Well done.

THE EROSION OF CUSTOMER SERVICE AND CUSTOMER SATISFACTION. I receive an offer in the form of a post…read morecard from Reynolds Farm Equipment. Let us get your mower ready for spring. How did they know? I'm guessing the post card was for the previous owner of my home, who sold me the mower with the home. Sure why not? They even volunteered to pick up my mower. This would be the first time in 4 years that I would have the mower professionally serviced. Fortunately, I was at home at the time of pick up. I had already purchased several items to service the mower myself. I gave the pick up driver a quarter of oil, air filter, oil filter, deck belt, blades, alternator, etc...(see attached pictures). I was credited $35 for my supplies. Oh, I forgot to say I was called 2 weeks after the mower pick up and told it would cost $1237.42 to service my mower. Wow! I couldn't remember if I gave them a mower or a car. But I said to myself, the mower is gonna look like new. I get the return delivery, after being warned that they couldn't use my blades. I was told my blades were the wrong ones, so they just sharpened the existing ones. They don't look sharpened and they look the same style as the new ones. My blades were returned to me. (Thank you) My deck belt was not changed, nor returned. The pick up driver said I only gave him a bag supplies. (Not true. Were the blades in a bag?) My mower was still filthy and had grass clippings on it. They say they repaired my existing oil leak, but they didn't clean the old oil and dirt off the mower. (I did tell you that I paid them $1237.42, right?) I called to ask about the deck belt and why the mower was still dirty. The reynolds farm equipment rep defended his driver and said they didn't receive my deck belt. I told him I would double check my garage just to confirm what I already knew. And he ask me to send pictures, which I did. I asked should my mower have been a little cleaner for what I paid? He told me he would give my photos and pictures to the service manager and have him contact me. It's been 2 weeks now and I haven't received an answer or a call. They said they did a fuel additive, but they left no fuel in the mower. They said i needed a new battery (not sure how true that is). They sold me 1 new tire, but didn't bother to put any of the tire stem caps back on. They did change the oil and spark plug. Please check out the photos. I will never use or recommend this company to anyone. I'm not saying they didn't do anything, but I'll let you be the judge if what they did was worth $1237.42 (And don't forget, they credited me $35 for my "basic" supplies.

Reynold's has been keeping our 35 year old John Deere mower going for years now. They offer a…read morewinter tune up deal and will pick up and service your tractor for a low cost. We take advantage of this deal every year. The folks on the service department are friendly and helpful. They are located near the Boone County Fairgrounds in Lebanon. They carry a mouth-watering assortment of new Deere tractors of all sizes, gators and other lawn care equipment.

I called to get my 2305 serviced for the end of year deal, also tractor wasn't starting. Craig…read moreBlack (store manager) and his crew got me fixed up. happy to have my Tractor back and running great again. also side note got a nice free hate and tractor was cleaned... thank you Craig

Purchased a used mower a few months ago from the Muncie store. Staff was extremely helpful, and…read moreexceeded my expectations. The mower was a great deal and works perfectly. Will definitely refer them to friends and family.

They are the local John Deere dealer. Just going there to look at massive equipment is such a…read moretreat. My John Deere is a zero-degree-turn mower, a cheapie by JD standards, but they treat me just the same as a Customer. For a hundred bucks they picked up my machine in Plainfield and brought it back, repair was a new battery, and they cleaned her up, top to bottom. Wasn't expecting that, but definitely grateful. Love them.

I had My John Deere L 100 in for repairs early December 2024…read more Terry the Lawn Service Manager in one day had My tractor diagnosed with estimate. The whole process with Terry, and his mechanics worked like a well oiled business machine,, I am very happy with My experience with Reynolds John Deere in Mooresville,, Special Thank you to Ashley Terry's Assistant for Bringing the final details together at the end of repairs ,,, Thank You ! Great Job Team ! ! 5 stars ! Marlon Peck

Terrible. Terrible. Do not depend on this company for delivery dates or and kind of somewhat…read moreprofessional services. No communication skills - poor sevice. Find another supplier!!!!'