Initially I wrote a good review because he seemed honest and gave a good offer. Not even 6 months later, the "roof repair" he fixed for my leaking ceiling started to leak again. To make matters worse, this dude is straight up unresponsive to text and yelp. Bro took my $1800 and left. Went completely AWOL. On top of that, the work he did damaged my AC which took another $800 to fix. I highly do NOT recommend choosing this company at all. Seems like a scam to me. read more

Really liked William, then he ghosted us .. Seemed engaged, spent 4 hours at our site and then sporadic responses and never came through with a quote. read more

They did a good job to fix and prevent the roof leaking by re-sealing all the air vents. I took the picture right after a huge rain today and the wall was still dry. read more

Reynolds Roofing & Exteriors - Roof leaking - Roofing Near Me - Katy, Texas

William contacted me almost instantly after I posted my request on Yelp, a day after he showed up to examine my roof, 2 hrs later after the inspection his crew showed up at my house and got everything taken care of. He was responsive, friendly and knowledgeable. I highly recommend Reynolds Roofing. read more

They provided before & after pics to show me what all they repaired on my roof. He was honest & friendly. They gave me the best price out of the other quotes. read more

Could be better on returning calls as indicated. "Work the numbers" to try to cover if insurance doesn't Cover deductible. In process of doing re-roofing w/ them now. They did promptly cover out leak w/ plastic to stop water damage, but we are still dealing with home insurance. read more

We had to get some repairs done on our roof, and I'm so happy that I found Reynolds Roofing. These guys were total pros. First, the communication is perfect. They were quick and prompt with an estimate, and then also scheduling the time for the repairs. Second, the work was done professionally and efficiently. I'm happy I know who to call in the future! read more

William has been helping us with our roofing repair needs over the years across two homes with fair pricing and excellent work. Recently, we had a hail storm that led to the need for a new roof. He was instrumental in helping us navigate the insurance process and we are very happy with our new roof! His team was quick and professional, as well. I strongly recommend Reynolds Roofing! read more

We discovered we had a roof issue with small water stain on bedroom ceiling. It was hard getting a roofer out as it was discovered right before Thanksgiving. However, William made a better effort than most and kept in touch via text. Two roofers visited to inspect the job. (One charged for inspection so he was dropped.) William seemed more technically savvy than the other and got the job. He was a little higher but also added some preventative maintenance scope which was needed anyway. William stuck to his schedule and got the job done. It looks good and I'm satisfied. read more

We had Reynolds Roofing do roof maintenance on our home in Cinco Ranch due to squirrel damage amount our vent pipes..William and his staff were prompt & courteous. They completed the job cleaned up the area and would recommend the company. read more

I wish I could tell you how awesome they were but they never showed. In reading reviews about roofing companies why does there seem to be a lot of the same complaint of no call/no show??? I called, spoke with William, he was very nice and knowledgeable on the phone and we made an appointment. I called to confirm the appointment and left a voicemail. I never received a call back nor did anyone from the company show up to fix my roof. Its basic professional courtesy people, please, if you are to busy or don't want the job stop saying yes...Just say thank you but no thank you and people will move on. read more

William fought hard with the good finger (hands) folks to get my mom's roof covered after several attemps of making a claim after a hail storm. Then he followed through with a timely, tidy and top notch roof replacement. I am very picky on giving out more than 3 stars, so they went beyond expectations to rate my 5 stars. They also did a few repairs to the existing gutters that turned out well. read more

Will came out the same day we saw signs of damage on our roof. The following day his crew came and repaired our roof between storms to make sure we didn't get any more interior damage. His quote was more affordable than another local competitor, but I never felt like we were missing out on anything! As they worked, they took pictures of problems they discovered and sent them to both my husband and myself. He also gave me tips on how I could repair the interior cosmetic damage without needing a contractor. My neighbor complimented the crew's professionalism as they completed the work on my home. Will also followed up with me a few days after the job to make sure we were satisfied with the repairs. I recommend Reynolds Roofing and will call them again without hesitation if I need roofing work done in the future. read more

Reynolds Roofing & Exteriors - Roofing Near Me - Katy, Texas

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So, as I looking for a roofing company to repair my roof and found Reynolds Roofing. I talked to William the owner himself and he actually came out to my house and inspected the problem and gave me a break down what needs to be done and gave me a good deal including 6 months their work warranty. Very please with their work and happy to recommend to anyone. read more

I had come home from vacation to find some leaks in my roof, and decided to bid out a roofing repair. Within an hour of sending out requests, William had called, and came out to look at the damage and write a quote that afternoon. The quote (to fix 3 separate leaks and replace some damaged decking) was very reasonable, and they were out the next day to finish the repairs. He pointed out the areas that were fixed, as well as some trouble spots to watch out for down the road. The repairs have held up very well, and I will certainly give them my first call when I prepare to do a scheduled replacement in the near future. read more

After researching several companies I chose Reynolds roofing. William is very knowledgeable and was patient with me. He listened to all my concerns and thoroughly explained all my options. He was very accommodating and we were able to schedule the appointment right away. read more

Reynolds not only responded in record time with the best estimate out of 8 roofing companies queried, they also performed the needed repairs within 72 hours and have guaranteed the work for 6 months. Very professional, affordable and personable! I would recommend Reynolds for any job small or large. read more

I live in California and have a rental property in Texas so I wasn't aware of how bad the weather conditions are. My tenant notified me 2 months ago that there was a leak after what seems like the worst weather in a decade. I was frantically searching and calling every roofing company in town to come out to take a look at my roof. It was so tough to get a roofer to come out to give me a quote at a time when everyone was having roof problems. A few roofing companies neglected to come out because they thought it was a small job and it wasn't worth their time. I was able to get one roofing company to send out their salesman but I never received a quote and had a hard time getting in touch with him. I decided to call Reynolds Roofing base on a few of the reviews and I received a call back within 30 mins! I told Klint my situation and was ecstatic when he agreed to come out the next day to look at my roof! He took pictures of the damaged areas and notified me that I actually needed to replace my whole roof due to wind damage! I have never filed a claim with the insurance company before and he explained the steps and walked me through the process. He even met with my insurance adjuster to show him the damages, which helped out a lot with the claim. After 2 weeks of waiting I finally got news that my insurance was going to pay for my roof! Klint was able to put on a new roof in just 1 day! Throughout this process Klint always returned my phone calls promptly and is very professional and friendly! He is the best and I highly recommend Klint if you have any roof issues. Klint 713 539 5818 read more

Originally called Reynolds for a roof leak. Not only did the fix that, they also replaced some shingles that were not of good quality with better ones. They warranty their work and everything was done in a professional manner. read more

They need to improve on communication and customer service. William, the owner, seems to be a nice guy, but he needs to train his employees or his subcontractors to respect the customer. An employee who repaired my house got very defensive and kept digging himself a hole making prejudicial comments about my ethnicity when I asked him about the work he has done on my roof... It was not a pleasant experience to say the least. read more

We have a relatively new home, 4 years old. We noticed 2 roof leaks. Found Reynolds roofing, gave them a call - William was not the next day - inspected the leaks and set up to have it repaired the next day. They were on time, made the repairs quickly. Then they inspected the rest of the roof sealing all the plumbing jacks and other vents. All for the agreed to quote. We would defiantly recommend William and Reynolds read more

I am selling my home and had some water vent leaks. William came out and not only resealed the vents, but inspected my entire roof and made the necessary repairs to ensure that the new buyers would be worry free. William was very informative and caring, either same day or next day service. He is always willing to go the extra mile for his customer. I would definitely recommend him to anyone in need of a roofing repair. read more

I have a new house and it is quite unusual that I had a roof leak. I looked up and found Reynolds roofing had good reviews. I gave a call and William was quick to respond. He came the next morning and saw the leak. It was basically coming off the AC Vent going into the roof.. apparently, the caulking on the vent was worn off and water was leaking from there. He gave me a quick quote and asked me if I wanted it done the same day. Rainy season was just beginning, so I wanted to get it done quickly. I scheduled for the same day. The contractor came in the evening and what seemed like an hour or two job ended up becoming a 4 hr job. According to William, the damage was much larger than what it seemed from his initial estimate. Apparently, the wood underneath had rotted all the way and they had to replace a good portion.. Nevertheless, he honored the estimate that he had initially given and also told me that had he known the damage was this big, he would have at least quoted double of what he did... Overall, I was quite happy with his service. Pros: 1) Quick to respond 2) Quick repair work 3) Honored the estimate even though the job turned out to be much bigger. 4) Performed a complete inspection of the rest of our roof and sealed any other vents that needed addressing at no additional cost read more

Will and Paul were very informative about roofing and knew what had to be done for my roof. They got the job done in a professional manner. I would definitely recommend them! You can also find them on Google Plus! read more

Reynolds Roofing company, i had a bad experience with this Company. They know the sweet talk to convince you to install a new roof. had a bad installation called a feel time to have it fixed was given the excuses. one day they came and the problems was not fixed. i ended it up calling another company to fix it it so in the end it cost me more. i had already payed Reynolds Roofing $11,500 in full. very unhappy with the service. i was told the contractor would be at the job sight well he was on the day it started it to collect the check. 6:30 pm on the final day of 2 to pick up all the left over material that was not garbage. when my ordered came the wrong color i let it go because it was just a color mistake and i could live with it,but when the job looks terrible than i have a problem. read more

I had some small repairs that needed to be done - sealing the flashing, vents, and a couple of missing shingles. I called 3 companies and William gave me an immediate estimate (that was very reasonable) and was there 2 days later to complete the work. The other 2 companies agreed to drive by and give me an estimate but I never heard from either of them. When William couldn't reach me to confirm that I wanted the work done, he personally drove to my house to confirm. read more

I had them come out and repair a leak. The leak was not repaired. They came out several times and the leak still was not repaired. I thought the leak was finally fixed but was unsure because the sheet rock continued to feel damp. Well I finally repaired the water damage in the ceiling and guess what? The water is still leaking and creating ceiling damage in the same exact spot. I feel so ripped off of my money and time. read more

I am giving this company 3 stars instead of 2 because they did a great job repairing my roof in February, 2016. However, earlier this month I was needing another roof repair (unrelated to the repair in February), in order to close on my house. I am currently living in another state and decided to call Reynolds Roofing. I was given an estimate but was completely blown off when I tried to schedule service. Paul was the person who gave me the estimate and well aware that I was needing this repair done in order to close on my home at the end of the month. Me and my agent called for over a week and Paul never got back to me. I have absolutely no problem if a company is busy and unable to provide service. However, have the decency to call or email this; do not just leave someone hanging. I ended up using another roofing company who came through for me and did exactly what they said they would do. Take a look at other reviews; I am not the first person with this issue. read more

Called them to do some work on my roof. They said they would get back to me and schedule a time to do the work. Never heard back from them. Called another local roofer, came out, gave me an estimate, and did the work. Leaks are fixed. read more

William responded within hours to check out a leak in our roof. They were upfront on our options and costs pending the inspection and as soon as the leak was identified the repairman got to work. The repair was quick and solid and he inspected all the seals on the rest of our vents. It doesn't get much better than this. read more

Called Reynold's Roofing after the first company i called told me it would be 3 weeks before they could even come out. When I called Reynolds they took my info and I received a call back within 30 mins. Klint came out and was professional and immediately pointed out a few problems after looking at the roof that was causing the leaks. Klint was personable and extremely thorough. It's since rained and no leaks! read more

Very polite and experienced. Came out as soon as they were able and finished the job in no time.

William and his crew were fantastic to work with! Of the several places I called, they were the fastest to respond - as well as the best price. I cannot speak highly enough of the service we received. William came out and did a thorough inspection to give us the exact diagnosis. He was very open and honest about what needed to be done and did not try to sell us anything unnecessary. They were fast and reliable and we have had no issues since. I would highly recommend them for all your roofing needs! read more

If you are looking to purchase a reroofing job stay away from this company. Prior to calling this company,I researched the materials to install a GAF roof. I called Reynolds to come out to give me a quote. I was very specific in the products that I wanted to use.The company came out to review my job. I was email a quote several days later for the job with only the price. Exact quote this is a proposal includes all the GAF products that we talked about with system plus warranty. Me being the detail person I am, I email Klint back with detail of our prior conversation of the products I wanted to use in detail the name of all the products. After speaking with him later he had amnesia of the products I told him that I wanted to used. I called the owner to express my dissatisfaction with the entire experience but I have not spoken with him. Make sure that you get the contract in writing prior to the representative leaving because you may not get the items that you have requested for the job. L.T. read more