My father passed away in December of 2024. We as a family, have finally had our goodbyes, and…read moreservices in Austin and Chicago. Cook Walden Chapel of the Hills was extraordinary, so extra loving and understanding and exactly what our family needed when my father passed. I cannot say enough kind words about this wonderful place when you are hurting so much. I'd like to thank Ashley, our main contact. Her love and compassion will never be forgotten. She has such a special gift. The world needs more Ashley's! I'd like to also thank Brianna, Lauren and Kaitlan, without all of your help, love, patience and compassion, I'm not sure we could have gotten through this without all of you by our sides. Cook-Waldon will forever have a special place in the Staniszewski families heart! Thank you! April

Briana and the whole Chapel of the Hills team were incredibly professional and supportive…read morethroughout the process of arranging my stepfather's memorial service. Briana went above and beyond for our family and I am so grateful for her guidance, patience, and compassion during a very difficult time

We were very pleased with the way Beck Funeral Home handled a family members Funeral. They were…read morevery Professional, every efficient, and very kind through the whole process. Everything was handled beautifully and I would recommend them to anyone who is going this difficult time in their life.

I am so grateful for the reverent and gracious way the funeral and burial of a beloved friend was…read morehandled by Beck over the last two days. The funeral home in Pflugerville was spacious and lovely, and held comfortably the huge number of those coming to pray and support the bereaved family. Appreciated was the bottles of cold water passed out at the cemetery and I commend a job well done. Ellen Brumder

Very kind and professional, reasonable prices & low pressure-they did everything they said they…read morewould do & made a stressful time MUCH easier for my siblings and me upon the passing of our mother. We had a lovely, small memorial service at their convenient NW Hills location, a beautiful family burial gathering at lovely Eloise Woods, & they explained every cost & gave me options. They reminded me what I planned to order and assisted me with my photos for a memorial video & ordering a gravestone, all very easy & at a reasonable cost. Whew! thank you all!

I simply cannot say enough wonderful things. The staff at Austin Natural Funerals stepped into our…read morelives at such a difficult time, and made us feel so very cared for and valued. They were professional and loving. They walked with our family through our time of sadness, and made the process as easy and stress free as it could have been. I highly recommend them, and am so glad we choose them.

Located directly on Spicewood Springs Road just a few blocks from Highway 183 you'll find a Texas…read morehistorical sign directly in front of an apartment complex. Unfortunately, the one thing you won't find on the property are headstones or grave markers. There is a road very nearby to this location called Jollyville Road based on this namesake. On my visit, I inquired at the leasing office, but there was no one there to help me determine where the markers are. There's a remote possibility that these markers may exist behind the gated property. The primary reason for this write up is because Google maps shows a cemetery site at this location, but there's no additional information.

Hannah designed a very impressive memorial to be placed at the feet of our parents. I was exactly…read morewhat I wanted only better. She took my idea and made it perfect. Hannah is a very talented and caring designer.

These guys were amazing. When I got to their office Hannah had already read my husband's obituary…read moreand predesigned the beautiful headstone for me. They installed it so quickly I was shocked. Its so beautiful and I highly recommend them.

I was headed to Walmart in North Austin and this historic cemetery is just across the road. There…read moreis some important Texas history here! I think area historians need to help the local preservation efforts and make this a better known historic cemetery.

This cemetery would've been out in the country not too long ago, but progress has finally…read moresurrounded this cemetery. It is surrounded on all sides by new apartments and businesses and a car dealership. Fortunately a landscaping company has been overseeing the conditions and there are many old growth live oaks providing much shade. There is a short driveway on which to park on, but no road running through it and it is surrounded by a 4 foot perimeter fence. The cemetery is about an acre, perhaps larger in size. The majority of the graves found here date from the late 1800s and the newest ones I could find was a WW1 sevice member buried here in 1975. There was also another WWII service member buried here in 1993 whose picture is included in this review. Some of these gravemarkers actually tell some interesting stories as are pictured below in the review. There are freed slaves and American native Indians buried here. And like a lot of cemeteries from this time period, there are several infants and young children found interred here. Boatright is a recognizable historicle name found here and more Boatrights can be found at the Oak Grove cemetery 5 miles away on Spicewood Springs Rd. There is a small rocky memorial wall which is dedicated to all the lost and unidentifiable graves. Judging by the lack of any burials past the 1990s, I think it's safe to assume this is no longer an active cemetery. If you enjoy walking through old cemeteries, this landmark should be added to your list.

This review was mostly written this time last year, but I didn't have the heart to finish and post…read moreit until now. I made the decision to make this review more about the process than my experience; to help someone doing research like I was at the time, since it can be overwhelming. That being said these prices are from the end of 2022 and if you have a specific question about my experience you can always send me a message. I dealt with multiple people here and overall this is a wonderful service. I called while my father was in hospice to be prepared and get instructions, they were very kind to me and very helpful. While I was calling the Bryan office, it was my experience through this process that the phone systems between the Bryan and Austin locations are combined in some way and their answering service is as well. Their website is very helpful if you need to get information in advance. Since my father was in hospice, all we had to do was provide the phone number for ABCS to hospice and they called once my father was pronounced. They will send someone out to retrieve your loved ones body. They do prioritize removals from the home over the hospital, so if there are multiple calls in a night, they may use a third party to dispatch to your home to handle this in a timely manner (more on that later) but they do have their own staff that they utilize first. They will then email the next of kin several forms to be filled out in the next several days and transport the body to Austin. These forms include a cremation authorization, an authorization to embalm and a death certificate order form. On the cremation authorization you can order urns and engraving as well, but I believe you need to look at their catalog online and specify on the form. I did call several times for help during this process and they were very helpful. There will be a later email about the vital statistics and the accuracy of this form being signed off is necessary before the death certificates can be issued. The death certificates need to be paid for in advance and typically take 10-14 days to arrive in the mail. This is due to the current cost in the state but I believe the first one is $20-25 with additional copies being $4. They had a bundle cost for 10 and 15 and I believe we got 10 for around $55. If the 10-14 days won't work, the form had an option for expediting for an additional $30 and I believe this was an overnight service after processing instead of regular mail. The timeframe for remains depends upon how quickly you provide the cremation packet, the doctors, how long of a wait there is ahead of your loved ones cremation and the type of urn you order. At the end of September I was told it could take up to 4 to 6 weeks total, but it was sooner than that. A few years ago my parents used this process for my grandfather and I think it took 2-3 weeks. You will set up an appointment to go to Austin to pick up the remains and pay at that time. Although I believe arrangements can be made to have the remains shipped to you, I'm not sure of those details as my mother did not trust USPS with tracking for such an important task. The cost of cremation was $775 plus any expediting you choose and the type of urn you choose and if you arrange service through them. I did not look into their packages for arranging a funeral service. They will also post a photo and obituary on their website if you email it to them, at no additional cost. There were three mishaps throughout this process, which was about a month long. The first was the third party who picked up my father was inappropriate with my mother and sister. I spoke to ABCS about this who forwarded me to the owner, Robert, who took it very seriously and handled the situation. As I stated above, they only use a third party when time is a factor and they are already on a call. The second was an unnecessary delay for the death certificates. Anthony handled this situation and accommodated me by sending me a scan to handle my fathers affairs as I had travelled across the state to do so, and the physical copy wouldn't be available until several days later. The delay shouldn't have occurred, but they held themselves accountable and were accommodating, so I wasn't very concerned about this. The third was a much bigger deal, but I do acknowledge they did what they could to make it right and I do appreciate it. Long story short, there was a miscommunication and his ashes had not arrived in time for the appointment to pick up. However, they did agree to meet my mother and sister outside of business hours and offered a partial refund to rectify the situation. Again, I'm leaving out a lot of details because of limited space, but the important thing is that they did resolve it and if the person I had been dealing with on the issue had been available I don't think I would have been given the wrong information in the first place.

Just don't. Spare yourself the agony in your time of grief. This operation is sloppy at best…read more They will take your money, deliver services eventually, and not return your calls when there's problems (there will be). They've been screwing up the death certificates for months, made two promises to deliver, then disappeared without a trace. There's literally no one to talk to. IF they call you back, they'll blame it on their answering service. I haven't heard from them in weeks. They've basically stole the money and ran.

Becky and Randy are amazing people! Becky worked with me for many hours getting my design just…read moreperfect on the computer for the template. Randy sandblasted out a perfect stone. They even had it done and set before my husband passed. I truly appreciated that. I was able to be there when Randy placed it all the way out in Andice. That was 2022....now I'm going back to start on my elderly parent's stone.

My wife passed away in February of 2014 and was buried in Oak Hill. I went to B-Remembered…read moreMonuments for her grave marker and was treated so nice I never looked anywhere else. The cemetery required a marble and bronze flat marker which was more elaborate than I expected. Becky made the process easy and I ended up with a beautiful marker that had a flower vase that could be turned over when not in use to make a completely flat surface. Years have passed and a few months ago I went out to the cemetery and found that the vase had been turned over and placed down in it's holder. I tried to pull it out and found that it was stuck. I was afraid of breaking it if I forced it. I went to B-Remembered yesterday and asked Becky and Randy how to turn it back over. They told me what was involved and Randy said he was getting ready to go down to San Marcos and would stop by the cemetery and see if he could get it out of the holder. I received a picture of it today, all cleaned and shiny with the vase sitting up. I asked Becky what I owed them and she said it was OK, he just stopped by on his way to San Marcos. It has been 10 or 11 years since I purchased it, I doubt I would have received that kind of service from any other company. If you ever have the need to purchase a monument, be sure and at least visit with Becky and Randy at B-Remembered. I don't think you will regret it.