Community is well taken care of and office/grounds staff always friendly and professional.read more

What a great Mother's Day event at the cemetery this year. The flowers were beautiful and I got to…read moresee my grandmother who passed in '93. I try to visit when I can and glad I did on Mother's Day.

When a loved one passes, making arrangements can be the most stressful part. Many people don't even…read moreknow what questions to ask. My mother's wishes were to be cremated. The services Austin Cremations provide are above and beyond what is offered at the low-dollar establishments. Their services included transporting my mother from the funeral home to their facility, helping order the death certificates, getting the doctor's signatures, notifying social security and they perform single person cremations. From the time I called, and through the entire process, Mitzi was very professional, kind and sensitive. I would highly recommend Austin Cremations to anyone in need. They are very organized, efficient and compassionate.

I would not recommend at all. my experience was both traumatic, disappointing and appalling. My Mom…read morepassed away 4/21/2017. Weed Corley and Fish picked her up and I was given contact info for Ingur at Austin Cremations. 1. 4/22/17-Ingur made initial call. said she would send some docs to my email. I opened email which did not seem mobile compatible, and the docs were exhaustive and confusing with no direction from AC on what to sign etc. I replied that I would prefer to come in and do Business in person. AC sent an appt time and the address to the location. 2.4/24/17- The location is just a small office in an industrial park. It does not appear that the office is staffed daily. But probably just for when people prefer to come in person. I was met in the office by Mitzi who seemed to be annoyed that I brought my 1 yr old son. Unfortunately I have no family in town and my mom used to watch my son full time, so with her sudden passing I was left with no option but to bring him in. I apologized for having to bring him, but set him up with some toys and a blanket to play on. Mitzi said she was just recovering from "something" and would not prefer to touch the child or otherwise she would have offered to help with him, so she said but somehow I doubt that. She was very cold, indifferent to the whole thing it felt like. If it was a hospital I would have said she had a very cold bedside manner. I was crying because I never thought at 32 I would be making arrangements for my mother. During paperwork, my son had a dirty diaper and needed to be changed. I asked if I could change him in the restroom and she hesitated for an awkwardly long time and looked put out by my question. I said " oh don't worry about it I will just change him right here" I pulled out my diaper pad, changed him right there on the office floor and then walked to their VERY nice restroom to throw it away and wash my hands. I finished paperwork and I left shortly after that. 3.4/28/17 she had emailed a document to me but I didn't know if I was supposed to sign or if my step dad was supposed to sign so I reached out and called twice and sent a text to get further clarification. She finally called back on May 1st and said she had phone trouble. In this day and age. Phone trouble with your personal cell phone that you use constantly for business purposes to be out of service for that many days, seems implausible. 3 days with no service? I highly doubt that. 4. 5/1/2017 When I finally got a call back she was very rude to me. Her exact words were "so you haven't signed that paper? Well I can't get any of THIS started until I get that doc back!" I explained that this was my first death and after life planning to deal with so I needed her patience and guidance to help we thru it. I sent back the doc. I also asked where my mother's rings were going to be so I could pick them up, hospice couldn't get them off her hand when she passed due to swelling. Mitzi said she didn't have any rings. I asked her to please make the call to the downtown facility and double check. She called me back shortly and said my mother was not wearing any rings. She knew that for sure. Etc. etc. so we began to panic as it didn't cross our minds at the time that we would need to worry about where the rings would go after she was taken. 5.5/15/2017- after multiple calls from me, my step dad, and my uncle over the last two weeks my uncle was able to make contact at 10am. We needed to pick up death certificates for a legal issue. I was not contacted by AC until 1pm that same day that the DC's were ready and needed to be picked up today before 3 pm. Really I have been trying to contact for two weeks and you give me a two hour window to come by and pick them up? So thankfully I was able to make arrangements and come pick up the DC's as I was told. NO ONE PREPARED ME for the fact that my mother's ashes were there/ready AND THE RINGS WERE THERE! The rings that I thought were lost forever! The rings MITZI ASSURED ME were not there or in their possession and that my mother wasn't wearing ANY jewelry. I was overcome by emotion at the sight of the black box and the rings. I had to call in for the rest of the day at work because I was too emotional. OVERALL my experience was AWFUL. They seemed unorganized, unconcerned and unresponsive. I guess I should add I mostly dealt with MITZI but the idea of her as a Funeral director haunts me. -4/12/2018. I wrote this last year and saved in my drafts for nearly a year. But with the anniversary of my mom's passing coming near, the nightmare they caused became fresh again and I am posting this now in efforts to maybe save someone else some heartache and grief.

This cemetery sits directly on Burnet Road, which is adjacent to the tollway. 100 years ago the…read morecemetery would've been far outside of the Austin city limits, but of course that's not true today as traffic rushes by. This is truly a historical cemetery and you should definitely read the Texas historical sign included in the photos. The cemetery has been relatively cared for, although there are some toppled headstones. Many of the markers are from the 1800s, however there are some as new as 2021 which suggests this may still be an active cemetery. There actually was one recent grave as of 2020 pictured below without a head stone. There are also some newer headstones at the back of the cemetery. Like most cemeteries of this period, sadly there were quite a number of children's graves and even some in their teens and 20s. If you're a Texas historical buff, there's some history to be found here.

Becky and Randy are amazing people! Becky worked with me for many hours getting my design just…read moreperfect on the computer for the template. Randy sandblasted out a perfect stone. They even had it done and set before my husband passed. I truly appreciated that. I was able to be there when Randy placed it all the way out in Andice. That was 2022....now I'm going back to start on my elderly parent's stone.

My wife passed away in February of 2014 and was buried in Oak Hill. I went to B-Remembered…read moreMonuments for her grave marker and was treated so nice I never looked anywhere else. The cemetery required a marble and bronze flat marker which was more elaborate than I expected. Becky made the process easy and I ended up with a beautiful marker that had a flower vase that could be turned over when not in use to make a completely flat surface. Years have passed and a few months ago I went out to the cemetery and found that the vase had been turned over and placed down in it's holder. I tried to pull it out and found that it was stuck. I was afraid of breaking it if I forced it. I went to B-Remembered yesterday and asked Becky and Randy how to turn it back over. They told me what was involved and Randy said he was getting ready to go down to San Marcos and would stop by the cemetery and see if he could get it out of the holder. I received a picture of it today, all cleaned and shiny with the vase sitting up. I asked Becky what I owed them and she said it was OK, he just stopped by on his way to San Marcos. It has been 10 or 11 years since I purchased it, I doubt I would have received that kind of service from any other company. If you ever have the need to purchase a monument, be sure and at least visit with Becky and Randy at B-Remembered. I don't think you will regret it.

I've noticed there's not a lot of reviews here and even less photos. With all the five star reviews…read morethey are obviously doing something right and they were very helpful to me as well. I called around to get some quotes on having a photograph printed on a porcelain memorial piece which is then afixed to the headstone. They were definitely the most reasonably priced, but I was surprised that this service is close to the $300 mark (some places wanted more). Normally it would be a little more because they'll carve out a spot on the headstone and afix it for you, but I just needed to get it to go and take it with me out of state. Just so you know, this service takes about a month to do. There's also one other unique thing you'll find here. In the back of their parking lot are five different food trucks to choose from. They are not very visible from Burnet Road and they do have some outdoor seating as well. Plenty of photos to get you acquainted.

Hannah designed a very impressive memorial to be placed at the feet of our parents. I was exactly…read morewhat I wanted only better. She took my idea and made it perfect. Hannah is a very talented and caring designer.

This is unquestionably one of the most well-maintained, organized and manicured cemeteries you will…read morefind anywhere in the state. It is directly behind the Palm Valley Lutheran Church which is a historical building. All the graves are very well laid out and ordered primarily into family burial plots. There are acres of old headstones , recent ones and some waiting to be interred in their future plot. There is a single paved lane that runs through the center of the cemetery dividing the old and the new graves. I'm sure many of these headstones belong to the Who's Who of Round Rock and local history. This is still an active cemetery and I found several recent graves from 2022. There is also more room for additional plots on the back side should you decide this is the place to be your forever home. The church had a historical marker, but I did not see one for the cemetery. The pictures in this review don't fully capture just how beautiful this place is.

My father passed away in December of 2024. We as a family, have finally had our goodbyes, and…read moreservices in Austin and Chicago. Cook Walden Chapel of the Hills was extraordinary, so extra loving and understanding and exactly what our family needed when my father passed. I cannot say enough kind words about this wonderful place when you are hurting so much. I'd like to thank Ashley, our main contact. Her love and compassion will never be forgotten. She has such a special gift. The world needs more Ashley's! I'd like to also thank Brianna, Lauren and Kaitlan, without all of your help, love, patience and compassion, I'm not sure we could have gotten through this without all of you by our sides. Cook-Waldon will forever have a special place in the Staniszewski families heart! Thank you! April

The staff at this facility is top-notch class. They were very welcoming and comforting. The…read moreeulogy was very well presented and the clergy's singing was a nice surprise. The chapel isn't setup with your typical church pews. It was arranged more like a wedding reception. After the eulogy was done we were offered a refreshments bar with sandwiches, snack trays and drinks. Unfortunately, times of loss can bring out the worst in some people and they don't always choose to be respectful of others and decided to make the day about their drama and take away from others' abilities to show their respects to the deceased. Well let me tell you, this place has got you covered. They have protocols in place just for that type of situation. We knew going into a recent service that one of the guests was likely to have unpleasant outbursts. There were uniformed police officers in the corners of the rooms without being a distraction. Because the funeral directors were aware of this risk, I'm happy to say that the service was conducted peacefully and we were able to make the day about what it should have been, a time to mourn our loved one and be there to support the family, not be on edge waiting for unnecessary drama to unfold. Everyone working here truly conducted themselves with class.