Tom Rice is a professional with a comfortable, excellent sound proofed studio. Tom made great…read morerecommendations to the producer that I was working with and has a great ear for picking issues in a take. Outstanding recommendations for all my takes and gave me some excellent recommendations for continued work beyond my time in his studio. Excellent experience!

Tom Rice is simply the best! He is a professional all the way with an excellent studio. He made…read moreoutstanding recommendations for all my takes. Excellent experience!

Knowedgable instrumental people and good place for learners and experts alike…read more Smart and real music people

To do a full rebuild on my tenor he wanted $1k, with $500 up front for supplies (pads, resos,…read moreetc.). After he strung me along for ten months I finally picked the horn up in pieces, the only thing he'd done was straighten the body tube and yank out all of the pads from the keys. He refused to refund any of the deposit, even though he hadn't even ordered any of the pads - claimed to have done half the work. He had previously quoted $140 to straighten the tube, which would require him to refit all of the keys and give it back assembled and in working order. My new tech (who didn't ask for an up front deposit) needed to do a bunch of key fitting before he could put it back together, the thing was a mess. Half the work done, my ass. Eventually he offered to give me $200 back but it's been weeks and he's just making excuses. Yeah, I know that I should have pulled the plug months sooner before he'd done anything at all to it, but I'd always liked the guy and didn't think that he'd backstab someone who'd always been a good customer and had recommended him so glowingly to everyone who asked. I wonder who else he's ripped off; I doubt I'm the only one, and the place looks like he's having serious cash flow issues. Stay away.

Gordy is so knowledgeable you can't beat it Gordy goes above and beyond the call of duty to make…read moreyour experience with the store and reverb great

Open by appointment only - drove out to arrive at 11:30 as there hours are posted on their website…read moreand the store was locked with a paper sign

My favorite local Music store! Best customer service out of…read moreany music store I've been to, and a very welcoming and community minded atmosphere. Guitars are always polished and in tune when you play them. Every time I've needed something that they don't have in stock, Mike would have it ordered and in the store for me by the next morning! Great prices, and they also have a very user-friendly online store. Another thing I love about this place, is that they are always adding new brands to the store and constantly seeking to improve and expand their offerings. They also do a lot for the Utica community!

The place is AWESOME. I've been there a few times and not only do they have a good selection of…read moreguitars, strings, and music galore. The owner is a great guy! He didn't just be a business man or store owner, he was laid back and hung out with me while he worked on guitars and I looked around.

They performed the ceremony music for our wedding and were absolutely perfect! They accommodated…read moreall of our requests, from Jason Mraz to Adele!

Wow! Wow! And wow! We booked these fine, talented ladies for our wedding reception and could not…read morehave been more pleased. Their repertoire is incredible! And, we were able to work with their arranger to get a song they did not already have. We received SO many compliments on their performance. We could not have been more satisfied that we booked Rondo String Quartet!