Kitchen Direct and the President/Owner Peter Curti took $35,000 of our money and never completed…read morethe renovation of our kitchen. All our bottom kitchen doors were made incorrect. We were given plywood doors and drawers when we paid for real wooden doors. All the staining was missing throughout the kitchen. Front and bottom panels were never installed and a top cabinet door was never made. Because of the wrong size cabinets we also cannot access our trash or recycling bins. The cabinets we chose were Showplace Cabinetry and even though our kitchen is under warranty, Showplace refuses to do the warranty work. Showplace will only deal with the Kitchen Direct. Throughout the entire kitchen renovation there were a multitude of mistakes, errors, inaccurate measurements etc. Scott C. sent us a letter telling us that he was too frustrated and that he quit. We fought this for months through the BBB and the RI Attorney General's office. Kitchen Direct is not a reputable company. The AG's office does not have the authority to force him to complete the work, or to have his license revoked. We have called Showplace and sent emails to the President, only to be hung up on and emails that went unanswered. We have been living a nightmare, and we do not have the money to obtain an Attorney. After paying $35,000 our only option is to paint the entire kitchen and hire someone to build a cabinet door and all the missing panels, again, we do not have the money! If Scott Curti has a rebuttal with this complaint, PLEASE BE AWARE!!!!! Do not purchase any cabinetry from Kitchen Direct, Inc. or any cabinetry that is made by Showplace Cabinetry as they will not stand by their mistakes and only will deal with the kitchen company direct and not the homeowner. My husband is 80 and I will be there soon. We are senior that have been taken advantage of. Suzanne and Anthony G.

Peter was a nice person to work with but the contractor( Kevin Barboza) he hired to install our…read morecabinets was horrible! He disappeared during the middle of construction when he made a few mistakes that we brought up. He was never seen again. We are so disappointed in our remodel. The cabinets are nice but the finishing touches are so disappointing. There was also poor communication with granite installer and our island was messed up. Peter tried to fix it but it failed and he was out of ideas and we were out 25,000. If you want tears and wasted money, than this is the place for you.

This was my second time here. First time i wasnt that impressed with their offerings, but this…read moretime i found just what i was looking for - a simple and compact bedroom set...made is vermont with real cherry wood. I looked at the larger furniture stores in RI and by far, McKays had more beautiful options. I worked with Mikhaela, who was great...bonus that she is a designer, so can help with some color ideas, etc..

Had the referral from an acquaintance that this was a great store to look for quality patio…read morefurniture! This was a great recommendation found exactly what I was looking for and will be delivered in 10 days. Maureen the floor sales associate was terrific she listened to my needs and wants and showed my daughter and I exactly the features and styles of what I wanted. She was personable, friendly, very helpful and we felt no sales pressure which I like as that is an automatic turn off and walk away for me. Looking forward to using it soon with the nice summer weather

Awesome company. Bill, Denise and Angela make you feel like family. Their crew was respectful of…read moreour time and house and the granite countertops are beautiful. Everything was top notch right from the beginning. I felt like they really understood what we wanted right from the beginning. Don't hesitate to visit them!

On July 22 , 2025 I had my granite countertop of 25 years replaced by Quality Tile in West…read moreWarwick, RI with a brand new countertop. The entire journey from start to finish was wonderful! I highly recommend this company to anyone. From first talking to Angela on the phone, then meeting her in the showroom, to selecting my granite, to meeting Bill to discuss the project, to having Kevin and Cory do the installation. It was truly one of the best projects I have done in my house! A 5 star rating is what they deserve!! Thank you Quality Tile! Sincerely, Christine Schwab-Boudreau Wakefield, RI

I was restoring an antique desk. I am a beginner at this. I needed to match the stain. I took a…read moresample to Humphrey s paint department and they were very helpful. The took the sample and was able to match it by mixing different colors together. The staff was great. They very friendly and knowledgeable. My new go to store!

Friendly staff, competitive pricing and they always have what we need…read more Best place to get your propane tanks filled too!

I've visited here at least a dozen times, both as a homeowner buying lumber and materials for my…read moreown small projects, and as an employee of a local plumbing company that has an account here, and have had no problems or complaints. Yes, their lumber costs more than the big box stores, but it's definitely better quality; besides, I like supporting a local business over a corporate giant. Their service is also light years better than Home Depot or Lowe's; the inside sales people at the service counter are professional in their demeanor and knowledge. I like their system for purchasing lumber and building materials. You go inside the store first; tell someone at the service counter what you need; and pay for the material. Then, you drive your truck inside the lumber warehouse, where you can either load the lumber yourself, or have an employee load it for you. It's much better than struggling to navigate a cart full of lumber through a big box store. The store itself has a decent selection of fasteners; a fair selection of tools; and only limited selections of specialty items such as electrical and plumbing. It's not trying to be a big box store, or a hardware store. But, as far as general building supplies, it's pretty much got everything covered. They recently started selling appliances also.

They've gone downhill quite a bit. Having been a regular customer over the years multiple times for…read morelarger projects I went back to them again to get prices. The following week I went with cash in hand to pay for the materials for the project. Purely miraculously coincidentally they claim prices went up by $350 in one week. I get this lame excuse from the counterperson saying well lumber prices change weekly. The problem is lumber's down anywhere from 3 to 5% in the past month. So what they did was quote me a price a week earlier for in stock the same as they had in stock when I arrived and they raised the price $350. I asked to speak to a manager no manager comes out I ask for a phone call no manager calls. This is bait and switch lumber prices did not increase they decided to just arbitrarily and randomly raise prices and not honor what was quoted. I've spent over $40,000 over the years at Coventry lumber. Because they would not honor their prices I will never go back to them again.

I paid him $350 for furniture and he kept the money and did not deliver the furniture. He won't…read moreanswer phone calls and he is a thief!!!

He out all night driving a bill board every where ya figure out the rest waking people up with he…read moreloud truck from sun down to sunrise stay away read the ad taking people money and don't give it back bad business and not to ride doing what he doing he got a loud truck with a bill board all over it no brain no pain

Caito's truly delivered on my patio cushions! The variety of material and quality of seat pad are…read moreoutstanding, and they were completed in a week! Highly recommend!!

Best place to go to for Canvas and Upholstery for your boat. They recently recovered all the seats…read moreon my boat and it looked amazing. They have been around for over 50 years and it shows in the craftsmanship. Would highly recommend.

Wonderful experience. No preesure and knowledgeable sales person. Installation was smooth and…read moretimely. We were very pleased with the hardwood floor. We would recommend.

VFC tore out and replaced the tile flooring in our kitchen. We were impressed with the service we…read morereceived from our first visit to the showroom, the knowledge and advice shared during the measurements and estimates and the team who did the installation with precision, expertise and efficiency. From demolition to clean-up, the installation took 3 full days - much quicker than we had anticipated. The finished product is stunning. We recommend Valley Floor Covering without reservation.