You guys made my husband's truck dreams come true!! What a great experience. We just came to look!! Hahaha! Well, we ended up driving away with a beautiful red Ranger Lariat. Thank you Josh for being so nice! Such a comfortable atmosphere inside too! I sipped my mocha and watched a large screened tv while I waited. We'll be back because I've got my eye on that cherry red Maverick XLT!! read more

Warning do not buy from them! Bought band new truck. Check engine light came on two days after purchase. Wa sashed by the sales team would get the problem taken care of. They reset vehicle remotely and scheduled apt one week last. We drove an hour and half to the scheduled apt to be told that they weren't paying for the rental vehicle if they can't find anything. We were told that this was just a drop off time; no tech Orion assigned. They would not do us the courtesy of at least doing the diagnosis so we could see if they need to keep it. It made no difference to them that we had already driven 1.5 hours one way! Will not buy from them again!!!!!!!!!!!!!!!!! Would out zero if I could!!!!! Also they screwed me on another new vehicle because they wouldn't honor the power train because the cabin filters were not changed by the authorized Ford service department! Done!!!!!!!!!!! read more

They would get about negative 10 stars if could do it. Over 3 years in and continues to be the WORST business I've ever had to deal with! First I bought a brand new car that had grinding brakes. Tried to call my sales person multiple times who would not return a call or email. Finally made an appointment and took the car in, sat for hours while they checked it (only to find out that a brand new car somehow needed all new brakes and roators...completely shady!) They refused for give me a loaner on my brand new car that I had had for 3 days and I had to get the sales manager involved. They ended up giving me some free oil changes (big whoop) and everytime I have used one i sit at least 2 hours. Today the tech who did the oil change asked if I was "ok" cause I was annoyed for such a long wait every single time and told me "he had been on lunch". I tried to call and speak to the manager who also never returned my call....the rudest most unprofessional business i have ever encountered. Don't go there ever!!!! Ps- just an update on this...called today to schedule one of the oil changes they gave me to "make things right" and was rold they expired and I was no longer welcome at their dealership...start to finish the most unprofessional and awful place I've ever been! read more

The person we dealt with was Nathan Shirkey, he was amazing. He managed to get the part we needed which I am told was not easy to find. Our truck was done in record time. We were visiting family in the area and had car problems. I can't say enough good things about this service department employee and the team. Thank you Jackie and Bruce Fortune Woodbridge, Va. read more

Had a simple appt to have my oil changed and tires rotated. I explained to the service rep that I needed to be out in a certain time. He assured me that it would be about an hour to an hour and 1/2 total. Although the rep was very helpful and professional, that was the only good part of this appt. After an hour and 20 mins I walked outside the to see that my truck was still in the parking lot and hadn't moved from where they initially staged it. I explained again that I had to be somewhere and couldn't wait at that point. I had to take time from running a business just to waste over 2 1/2 hours to not accomplish anything. I did purchase from them, it's still a fairly new vehicle. I did get a half-hearted apology from the "manager" but my concerns were not addressed any further than that. I also got the follow up call about my experience. When I explained what happened and that I wouldn't likely give them any more business, the rep on the phone said "ok...we will put you in our system as moved out of the area" (maybe not exact words, but pretty accurate). I told her that would be a lie because it wasn't why I wasn't coming back. She didn't address it any further and ended the call. Just an unacceptable way to do business. For the record the buying experience was overall good, but this situation has lost my future business. read more

I would leave 0 stars if I could. I purchased a certified pre owned 2023 Ford. Partially my fault but I did not think to look closely at everything since it was the specs I wanted and it is "certified". My truck has been in and out of the shop multiple times immediately after purchase. On fords website they state you can bring a certified vehicle back within 2 weeks and swap it out. Ricart does not honor that, one of the largest dealers in Ohio by the way. They offered me I believe 8 grand less than I just paid for it days before to swap it out. My engine is making a ticking noise which it is currently in the shop for. Parts were missing from the ford installed bed cover, parts missing on the under seat storage. My mirror needed replacement. I had to put new tires and brakes on it three months after owning. Please save yourself time and money and go elsewhere. read more

Bought a 2010 Cadillac SRX, low miles, Platinum, beautiful. Had headlight issues, stalling and underpowered off of the lot. Bought extended warranty. They neglected to tell us there is a 5k limit. Tried to charge me 2k for a headlight assembly. Tore down timing and said missing teeth on timing and timing chains bad. They said needs a new Engine, 12k. 14k total - 5k warranty = 9k we have to pay. We declined. Then they asked if their tech could drive it home and back the next morning. Round trip I guess 75 miles. COMPLETELY RAN ALL OUR FUEL OUT AND DID NOT REPLACE. Supposedly they replaced a Sensor, manifold bolts and gaskets. Walah, they waved a Magic wand over the vehicle and now it's fixed?? How do you go from missing teeth on timing, bad timing chain, needs new motor, total of 14k to this??? Uuhhmm did I miss something. Now they ignore and avoid me, and will not write me an estimate so I can seek financial assistance. I am a 100% Disabled Marine Veteran and assistance is available. This is impossible when you can't get a return call, get an estimate or any customer service. Vehicle returned dirty, trash inside like the tech took his family to a water park, fair or the movies or something smdh. In the last 2 years we have bought 3 vehicles from Ricart. Last vehicle was my wife's 2019 Camaro LT with the RS Package. Then you do this to us. You have lost our business. You are so large obviously you don't care. I'm gonna let as many people know as I can. The BBB, Attorney Generals Office and who ever will listen. I deployed overseas, fought for your freedom, just to have you screw me. Thank You Ricart. And when I went to pick up the vehicle, the rude CSR In service said "it's parked out front' I said no its not I don't see it. She grabbed the keys, slammed them down in the window and said, we will pull it up for you. Rolled eyes, sighed. WOW. I said no I will find it. It was parked all the way in the rear of the lot. Thank GOD for a panic button. read more

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Ordered a truck on February 2024. A truck came in on 10/02/2024. I looked at it the next day, came to an agreement, numbers were on on a sheet including final price and trade in. I told them I would let them know the next morning. They said fine, they needed to do title work anyway. I called the next morning to say yes. They then told me they couldn't honor the deal, no x plan. I had talked to them since February and was told no less than 5 times that xplan would be fine. They straight out told me they would now sell it at a higher price. Dishonesty read more

I would rate this 0 out of 5 stars if I could. I had recently had an inspection and maintenance done on my car. One of the issues was my horn did not work and needed replaced. Cost $600 and it was replaced in may. Two and a half months later the horn died again and when I took it back they said there was water in a tube and there was bad corrosion in one of the connectors on the horn. So this tells me the mechanic did not seal the parts correctly and missed the corrosion the first time. (Takes more than 8-10 weeks to have corrosion build up). Ricart would not cover the replacement of their horn/labor. So it would have cost me $1,200 in a span of 70 days for a horn. read more

BEWARE!!!! I purchased a Blazer from Ricart on March 23, 2024. Two weeks after I bought the Blazer it had something wrong with it and I couldn't get anyone to help me. After an hour of arguing with a service manager she agreed to have a towing company come and get the Blazer and they would see what was wrong with it! Now 2 1/2 months later the check engine light keeps coming on and off. I've called Ricart Service department several times and talked to someone that said they will have someone call me back and I've left messages and they won't call me back. I will never buy from Ricart again or refer anyone to do so! All I wanted is for someone to call me back to see what is wrong with my Blazer! Coughlin is working on my Blazer and they are happy to do so! They even worked my Blazer in between other vehicles because I didn't have an appointment! Thank you Coughlin read more

I took my 2009 Ford Escape and dropped it off at Ricart Service due to discovering I had an oil leak and my horn didn't work. I was told that the front cover and the valve covers leaking oil. I ask the service advisor how much extra it would cost to throw in 6 new spark plugs since it was already torn down he texted me and said it would be $320.00 I ask why so much I was informed it was because they had to remove the intake manifold I said I didn't know that and agreed. I was then informed that the extend warranty didn't cover the 3.5 hours labor for the horn. I called the warranty company and was informed that they were paying 1.5 hours labor I ask if that included removing the bumper and grill assembly I was told yes. When I got my bill I found out that they had to remove the intake manifold to remove the valve covers to replace the gaskets. I went to Ricart and asked why I was charged $320.00 to replace the spark plugs when the intake manifold was already off the car I was informed that they go by what the tech said I got mad and left. I talked to my brother-in-law who turned wrenches for Ford for 30 years and told me that if the top half of the engine was already off at the most it should have been .05 hours labor and the price of the spark plugs he also informed me that the labor for removing the bumper and grill assembly should have been 2.5 hours labor because it only takes 10 minutes to remove. I got a call from Ricart the following Monday from the service advisor to inform me he was getting with his manager to over my concerns on my bill. The service advisor called me back and said that because the Tech classified it as a tune-up and the Tech gave me a discount of 1.5 hours labor for removing the intake manifold that was already off the engine so I ask the service advisor I paid $320.00 to have 6 spark plug replaced he said basically, so basically the Tech got paid twice for removing the intake manifold. read more

Great experience with Ricart. Communication was excellent both via phone and text. Drew met my expectations with pricing on my new Expedition. I drove up from Cincinnati to pick up my new car and Drew had everything ready to go and I was in and out within 90 minutes. read more

I bought my car there in April and recently it developed a vibration while driving at higher speeds. When I took it back, they told me the the cover on the truck bed was making noise, and there was no vibration. I told them to rebalance the wheels because I knew that was the problem. When they got into it, they called and said the tires were defective and couldn't be balanced. Then they charged me $800 for new tires, saying the existing ones were not under warranty. if tires are defective, why is the warranty even applicable? Long story short I had to tell them what to do and then they charged me for some thing I shouldn't have to pay for don't come here no matter what. read more

Don't go to the body shop. They will give you an estimate and change the equipment to non oem equipment after your original estimate without telling you. I caught it and told them i didn't authorize them to fix my vehicle. Then they wouldn't give me my truck back without paying a $732 restocking fee Holding my truck hostage. Terrible experience, not a trustworthy place to get your car fixed. read more

"Great first impression - crap follow through" Walked in the door pre approved with no debt and a credit score above 800. The exact car I wanted was on the lot. Asked for numbers and was told no issue. Took 3 emails from me to get them and then they refused to deal at all on price - They wanted $22,225 OTD, I asked for 21,500 OTD was told no and no counter. I then offered $22,000 and nothing. So I decided to move on. Shame really... also was handed around to no less than 5 different people... crap customer service. read more

I swallowed my pride and decided to give RICART a second chance, this is what I learned... The SuperDuty service center from start to finish was very friendly, I worked with a lady named Denise, who was top of the line. She even set up an Uber to pick me up from my house when the service on my truck was finished. BUT, this is where the 1 star review comes from... The Uber accidently dropped me off at the RICART Ford Sales department, I walked inside and told the blonde lady at the front desk that I was here to pick up my truck from Service. She informed me that the service department was not here, but that I would need to leave and go 12minutes down the road to another building. I told her RICART had sent a Uber to get me here, but the Uber was gone now and I had no way to get to the Service department, besides walking. She agreed and walked away, not offering to help me at all get to the service department. (It was raining and dark.) It's not like they don't have 1,000 cars sitting around the could drive me down the street to the service department. After a few moments, while I stood there stunned that I had been treated so poorly, I received a phone call from Denise and she said she would send someone immediately to pick me up. In conclusion, whoever manages the Ford Sales Department at RICART needs to teach their employees about customer service, because currently, they have NONE. (Should I also add, the whole time I was at the sales department, not a single sales person said hello to me. They all walked right past me the 10 minutes I was there, but not one of them expressing any customer service.) read more

The transmission for my 2015 Ford Escape went out in October 2021 and my car was towed to this Ford service shop. It's under a certified pre-owned warranty. Ford recommended a whole new transmission which would be covered under warranty. Ricart gave me a rental for 10 days when the fix plan was approved (under the assumption the car would be fixed in 10 days). In November, they called me and said the parts weren't expected to arrive until 1/25/22 and the car wouldn't be fixed/returned until 5-10 days after that. Fast forward to 1/25/22... No transmission. They called me ON the 25th saying the parts will not be arriving and they actually don't have any sort of ETA or timeline for when they will arrive. They also denied covering another rental. Instead, they offered one at $35 a day (a cost I cannot afford). Their recommendation was to "call Ford Custom on my own. On 2/15/22 they still will not supply a rental free of cost. Additionally, there is NO ETA on the transmission or completion. I called Ford corporate on 2/28/22, was informed the transmission shipped on 2/24/22, and would arrive on 3/3/22. I called the dealership to confirm on 3/3 and they told me they "had received no update from ford confirming this update." I called Ford again on 3/4 since the parts didn't arrive as stated. At first I was told that they never shipped, only to be escalated to a supervisor who claimed they would arrive that day. They didn't. The dealership recommended I wait until Monday (3/7/22) to check if they arrived. It is now 3/7/22 and Ford starts by saying there's no update on tracking. I asked to be escalated and they claim there's no one higher than a supervisor and no way for my case to be escalated further. The dealership calls me and says the transmission has been LOST BY THE DELIVERY PARTNER. They have NO idea where it is. I have now been without a car for more than 5 months, with no ETA, no info on new parts being shipped, no rental and absolutely NO CUSTOMER SERVICE. read more

I'm sure I've reviewed this place. Seriously. What is going on at Yelp? Anyway, I was back today for car repairs. My new-used car has a known issue, and so I've been in twice for that. I bought it here, and that process went pretty well. I got a decent deal, on a (mostly) good car. Service has been generally good- fast, friendly, and so far free. This time I had to push a bit to get my car in sooner, but they got me in and got things fixed. read more

I believe in the voice of the customer so before writing this review I took time to read other customers experiences * This review is designed to help the dealership and not to hurt it in any way * Five months ago I went to this dealership to get approval on a sub compact SUV * My sales persons name Mr Galla * I had the best experience of any auto dealership * I got the deal I wanted, quick, friendly and easy, with superior customer service from the front door until I exited * Every person that I had an encountered touched my experience in a big big way* In the past five months my situation has changed * I have a service dog that helps me with my MS which was prescribed by my doctor * My grand children stay with me seasonally* There just isn't that much room in a crossover to handle two kids and a Great Dane* I honestly had a great time at Ricart ford except I left with my same vehicle instead of a bigger one today * I'm not going to down the dealership because I didn't get what I needed this time* In life strategic objectives have to be reachable and obtainable* A five month window after buying the crossover doesn't leave the dealership with enough principle paid off to finalize another deal* Income to debt ratio is also on the customer not on dealership management* It's on the customer to handle their personal & financial affairs* From the time I went in the front door I stated to Mr. Galla this time " If I have to stay in my vehicle for a while I'm fine with that because I't is a nice vehicle* I understand from a management stand point that sales cures all* So a lot goes into what the dealer can do and what the lender can do * They have to account for comp (this year vs last year ) meeting sales plan and projected sales plan, gross margin, g.m.r.o.y which is (deliveries that come in the back door until they go out the front door as a sold vehicles) They have to watch profit margins and try to get incremental sales by offering services, They also have to put in place how to raise the average ticket or sales by selling small dollar items to compensate for slow auto sales * So customers please don't be upset or mad at the dealership * If things don't go your way like it didn't today for me* It doesn't mean that Ricart can't do anything for you in the future* They want to sell you an automobile more than you want to purchase one * Please give them your name and they will call you as soon as the window of opportunity presents it's self* This is what to look for and things to judge businesses buy by * note: Do they listen, Do they assess , Do they recommend, Do they attempt , Are they polite, Is every person who comes in contact with you friendly and do they initiate a game plan if your deal fails ? These before mentioned categories are important in the critical path of the seller & the customer* I can only speak for me they pass the test in all categories* It simply spells WoW * So in helping this dealership their is absolutely nothing that they can improve on ; even my Great Dane likes them* Sincerest Thanks B.K Land & Ali The Greatest Great Dane read more

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I had my vehicle serviced via warranty there today. I dropped it off at 7:30am and they repaired a wind noise problem and a recall. It was ready by 4pm the same day. The service part was fine, but when I picked up my car they had not washed or vacuumed which I've had done at most other oil change shops/dealerships I've ever been to. So the reason I give it a 3 star is because it was "A-OK," which is 3 stars. To get 4 or 5, I would've appreciated an air freshener or my car being washed/vacuumed with that extra touch and service. read more

This car Dealership is a joke and wouldn't waste your time going. They will rip you off and hide fees everywhere that you will have to pay after you sign the paper work. My parents had a bad experience and decided to give them the benefit of the doubt and they screwed us over too. save your time and money and go somewhere else. I gave them the opportunity to fix their mistake and they refuse. read more

I bought my Ford Ranger about six years ago at Ricart Ford and when it comes time for service, I always take it there. They have never over diagnosed problems and have always had my truck ready when they said it would be. My service rep is Tory and he is not only friendly but very knowledgeable. I highly recommend Ricart Ford in Groveport when it comes time to buy a new or used vehicle and whenever you need service. If you are looking for used... Ask for Dustin McKean. read more

We have purchased 2 cars and purchased a third through their used car service. We thought they would be reputable. Sadly, they are not. The 2019 car they "checked and fixed" that was "gently used", well they did the bare minimum. They knew full well the running boards were out of warranty and on very borrowed time. (Never had them before, had no idea and they never disclosed info on this issues) Instead of doing what they should, as a home town dealer, they did not disclose nor did they replace so the car was in truly, great shape. One week after driving off the lot, the running boards started not working. Brought it back, they said it was fine, just "dusted" them. Brought it back the following week, same thing. Had to take it back in to have MULTIPLE things that should have been done before purchase, on their"fine point inspection" fixed and corrected, as well as the running boards to the tune of several thousand. Then a month and a half later those running boards motors quit and they wanted to charge another 1500. Wow, sad you knew they were bad when you sold it, living on borrowed time but thought you would squeak by and get a couple thousand more after the fact. Just plain dirty. Go anywhere else, don't purchase from Ricart, they are shysters. I love capitalism but that is slimy. read more

I took my 2015 Ford Explorer sport to Ricart for a manufacturer recall and for an oil change. Next thing you know I am being told that I have a coolant leak and need a new water pump (always get a second opinion). I voiced my concerns as a new water pump meant an extensive teardown of the motor because it is not external as in most vehicles. I was assured that these technicians were fully qualified to make the repairs and I would receive my car back the same if not better. Took them a week and when driving my vehicle home there was a noticeable lack of power. As I pulled into my driveway, you could hear the engine knocking.. The service representative I dealt with was very accommodating and asked if I wanted to bring it back in but at this point I just did not trust it. I took it to another dealership and was told that the timing chain had not been secured back tightly and was causing the issue. I have even asked if they replace the timing chain because I was told that normally a vehicle with that many miles and a water pump issue that should be done. My car was covered under the extended warranty that I purchased and I basically paid Ricart $160 to mess up my car. The service manager never reached out to me and will be taking my business elsewhere in the future. Sad thing is, I have purchased three cars from Ricart and have always had a good experience until now. read more

I mainly used them for their parts department and have always had great service from them. The staff is always knowledgeable and helpful and the pricing is in line with other dealers. I recently needed some specialty fluids and had called another dealer who was priced significantly less and Ricart was quick to match their pricing to earn my business with no questions ask ! I know several sales people / managers and this is a great place to buy a car ! read more

We have used Ricart Ford Service since 2009, and always would have given them a five star rating ! Great people in the office and shop ! ,,,but I now have a problem with a door lock recall. I took my 2012 focus in when I got my first notice ! they did not do the fix correctly, and I keep getting letters to bring it back. ....Well that is not an option now, I am 83, and mobility is bad. I told them the only way to do the recall was for them to pick the car up, and return it when finished. I thought this was a good solution, since they didn't do the job right, when I took it in ! Well they said if they did that, there would be a CHARGE, I told them it will not get done then! Quite frankly after this I would not trust them with my car ! ( afraid of something like the Chef spitting in your food, if you send it back) They killed over 10 years of great work, with one phone call...NOT a good business decision, I will not go back. George read more

Only scheduling service on Tuesdays and Thursdays? Horrible! Not the first time I've had issues with this behemoth. Too big for their own good. read more

Talked to a Ford service advisor this morning about a Ford vehicle and they were amazing, professional and so helpful. I was calling from Florida about an F-150 and the care he took of me was exceptional. I was compelled to let the Ricart family and management know their service team is TOP notch. Thank you from Florida! read more

if I could leave no stars I would because the experience with Ricart has been awful. We bought a $50000 Camaro with $17000 miles and it started leaking oil right away. we took the car back to Ricart and it's been a week now and they won't answer the phone or tell us what's wrong with it even where the car is. I've had to get an attorney. Terrible experience I will never buy from them again read more

First off, I just want my fellow Yelp reviewers to know that Ricart Ford hasn't paid me or anything to leave this review because I'm about to leave a damn good review and I don't want anyone to think it's fake! I recently graduated from nursing school and my husband and I decided to splurge and get a brand new SUV for our growing family. We had our choices pinned down to the Kia Sorento or the Ford Escape. We had recently checked out Kia Sorentos at our local dealerships and decided to venture a little further out to see what kind of deals we could get. A family member suggested Ricart in Groveport and we decided to make the nearly two hour drive to check it out! We get to Ricart and realized we may be in a little over our heads! I mean, this place is huge! And like, I'm a newly graduated female in her 20's looking to buy her first new vehicle! These guys are going to eat me alive! We were first paired with Kris (Product Specialist), who at first I wasn't sure I was going to like because he was a fast talker and I was afraid he was going to push the more fully loaded models onto us. He showed us the different types of Ford Escapes that were available and slowly I realized he wasn't being a fast talker, he was just genuinely giving us all the information he could. He was like a kid in a candy shop showing us all the awesome features the different Escapes had available. He was extremely patient with my indecisiveness and was willing to go back and forth between any Escape that I wanted to look at. Finally, I found one that I liked and Kris turned us over to Dan (Sales Manager). Right from the beginning, I told Dan that we weren't sure if we would be purchasing the Escape but we wanted to see what they could offer us. Basically, we knew we wanted an SUV eventually, but we were going to go with whoever would offer us the better price. He completely understood and was SOOOOOOOO patient with me! I even found a local dealership online that was offering a better price for the same vehicle and after going back and forth for about an hour, Ricart gave us the best price! Poor Dan though, he seriously was so patient and had to deal with my indecisiveness too! We finally agreed on a price and decided to finance the Escape! Dan handed us over to Zach (Finance Manager) and he took care of our paperwork. Zach was awesome! He was extremely friendly and honestly he made us feel like we had went to school with him! In total, we probably spent about 5 hours at Ricart Ford. I know it's probably some sales tactic to make us feel so good about buying a new vehicle, but I seriously feel like we got a steal from Ricart! They didn't make us feel like we couldn't afford anything because we were kids. They seriously made us feel like we had known them for a long time. We didn't leave feeling like we had been taken advantage of. I hate to see that there are some bad reviews on Ricart Ford! We had a great experience and will definitely go back when we're ready to purchase my husband's truck! read more

I bought this car a couple weeks ago, we never really got great service and we're always waiting on someone. I found the car myself do not have any assistant on the lot. After I bring the car home I go to clean it, they did not even put the car through a car wash it was dusty and they're supposed to wash it. The picture I posted is all the trash I found in the passenger side pocket on the back of the door. I love my car but this dealership needs to step their game up read more

Ricart Ford - Car Dealers Near Me - Groveport, Ohio

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I called Ricart on Friday the 13 for a recall notice I received for a latch issue. Now I live a half hour away and I had to drop it off for four days since they are limited on the weekend. They let me take a loner vehicle since they had to keep it, now since I live so far away I burn through a quarter tank of gas for every trip to and from the dealership and they insist on refilling the vehicle when I return. Why am I being penalized for something that isn't my fault. This is a factory recall, I'm already an inconvenience to bring it to them now I have to pay for gas for four trips to the dealership that I normally wouldn't make. Sounds like some sort of scam because the wife deals with Lindsay Acura and on both occasions she needed a loner not once did she have to pay for gas read more

Family owned business and they truly have deep roots in Ford! The Ford vehicles have come a long way over the years and Ricart stays in front of technology and on top of quality! They treat me like a family member! I'm a Mustang fan and Ricart "gets" it! You just can't believe how many cars they have until you see it in person! If you are looking for a car (any color or model) they have it! If you're looking for a low price, the have that too! read more

Ricart Ford - Car Dealers Near Me - Groveport, Ohio

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Almost 3 weeks after purchased vehicle and still cannot get the repair completed. Apparently the part has been ordered (after numerous phone calls, ugly conversation and disappointment). This repair was promised to be performed the day after I purchased vehicle. When this repair is finally completed, I will find another dealer for my maintenance needs. read more

I am a previous happy customer of Ricart automotive. But in my recent quest to buy a ford fusion, ricart made some 'not so good' updates to their credit application process that everyone needs to be aware of. As everyone knows, the credit app process requires that you give some very personal information to get started. Unfortunately, Ricart has added some NEW REQUIRED information that should NOT be given. They will ask you for you "mother's maiden name" and "city your father was born in". Unless you totally trust that fact that ricarts information security is infallible, I would not provide this information. The answers to those questions can be used to get your password information to other secure websites. I refused to give that information and was told they could not move forward without it. I hope others have better luck than I. I choose not to put my other secure accounts at risk. A risk that Ricart REQUIRES you to take. read more

wow! trying to switch dealerships for service on SD truck. seriously, put some competent people on the phones who actually know something about an oil change! you lost a new customer. disgusted read more

Took truck in for an appointment on Thursday to get a coolant leak looked at after the last dealer(Jim Keim Ford) was supposed to fix it, but failed miserably and after 2 full weeks finally gave my truck back to me, still leaking. Ricart got me in and was very honest telling me they may not be able to repair the truck in 1 day and may need it for a few depending how bad the coolant leak was. They took the truck and called me within 3 hours telling me what the issue was. I asked if the warranty would cover it, and found out it would but that the part had to be ordered and they had missed the cut off for the next day delivery but the truck would be done Monday morning. Being a diesel the techs do not work on weekends, which is normal and I knew this up front. Friday I get a call about 3pm and my truck IS DONE! No issues since, drove all over this weekend in the super hot temps and the truck didn't leak a drop. I was very surprised and very happy to hear they got it done that Friday when they could easily just have put it off until Monday and I would have been fine with that. Ashley helped me out who works with Greg Wise in their diesel service area, and I have used Greg and Ricart Ford for many years for my diesels. They are the only Ford dealer I will use from here out for any service work I need. Awesome job! read more

Honestly the best Ford service in central Ohio! Genuine from the service tech all the way up to the person checking me out.

its the lifetime powertrain warranty they gave me, i guess it was just a marketing tool to get me/people to buy there! ive talked to everyone there and all i got, was it has to be handled by cna national! i have now contacted the attorney general and posted reviews/comments on yelp, twitter, linkedin, facebook, better business bureau,dealerrater.com, cars.com, craigslist ad, ford motor company and posts about fmc also for giving false hope of financial assistance! ive been laid off for 2 months and now have the opportunity to get back to work and cant due to ricart ford read more

The folks at Ricart Hyundai really did an amazing job helping my father choose the perfect vehicle. Then they helped me choose one as well! Feel like family. Thanks John Verdine and Sean Johnson. You guys were awesome! read more