My 2012 Scion got totaled in April of 2022, then three months later, my Facebook Marketplace…read morepurchased 2012 Nissan Versa hatchback got totaled. Two for two, ha - ughhh! I like subcompact cars, and this category is basically phasing out across the US; almost every subcompact model was discontinued between 2018-2020. I liked my 2012 hatchback Nissan, but, surprise!, that one's been discontinued, too. After several test drives of different makes/models, I decided to take a look at Nissan's sedan Versa. I came across a 2021 via the internet at Ricart. I called and talked with Leesa, told her what time I'd be in to dealership the next day. I basically know what I want in a car, and this model checked all the boxes: Must have cruise control; bluetooth connectivity; good air flow; and smooth down/up shifting gears in an automatic. I was very happy to see the car ready and waiting when I arrived as planned. Leesa was young and a good personality to work with. She didn't care where I drove on the test drive (which is a huuuugh plus in my book), so I was able to drive the streets and get on the freeway to test the cruise control. I decided this was the one, and that was that. She didn't try and sell me anything else, just shook my hand said congrats, let me get my manager, and smooth sailing. I will admit I've NEVER been a Ricart fan - I think it stems back to the annoying guitar "We're dealin!" Commercials from the dad, so it is what it is. I was really happy that everyone I dealt with, from the warranty man, to the cashier gal, had great attitudes and caught onto my sarcasm right away and punned back. Overall, my dealings with Ricart were hassle free. I've already taken advantage of my lifetime car washes perk. Leesa (the sales gal I talked with on the phone to ask if they still had the car I'd found via the internet), and let her know I wa

Ricart's slogan, "We're Dealin'," was not our experience. On…read moreThursday, we visited Ricart and test drove a vehicle. We couldn't agree on a price, so we left. On Friday, we called back and increased our offer, but were told no. Then this morning, a different salesperson called and said they knew we were interested in the vehicle. We explained our offer again, and were told to come in because they could "probably make it work." We stopped what we were doing, drove back to the dealership, and took the vehicle for another test drive. When it came time to discuss pricing, we were told the exact same thing as before: no change in price. We made another trip based on their suggestion that something could be worked out, but nothing had changed. If there was no flexibility on pricing, they should have told us before asking us to come back. Very disappointing and a waste of our time.

I've come to into this store 3 days in a row and been helped by 3 different people. Each person has…read morebeen very helpful and professional.

Went in and the guy who helped me, Michael Herrell was very very rude and very disrespectful. I…read morewill never be going to this location ever again. His attitude is poor and honestly needs to be fired. He was so incredibly disrespectful to me. I dont care if you're having a bad day, that gives you NO reason to treat people with such disrespect.

They take care of their clients. They went above and beyond to make a unfair situation right…read more Everybody needs a Jermey H to help them.

My service advisor Chelsey Thomson could improve on her interaction with her costumers. Just gives…read moreoff the "I don't care vibe." I definitely wouldn't recommend an extended warranty, if you do lower your expectations.

Over priced , rude staff, not going back. UPART IT is better. There rules are always changing…read more You would pay a dollar to get in, an then they tell you what tools your not allowed to bring in even if my tools were already seen before signing in. The vibe of the place is not what it use to be. I don't recommend this place to anyone anymore.

Like something out of a post-apocalyptic Mel Gibson flick, the lot at this junkyard/parts supplier…read morewas a wasteland/graveyard of deceased rides. Probably the place where you are least likely to find what you are looking for, it was by far the most fun to visit. Vehicles are propped up on old rims and look totally unsafe to be wrenching on from underneath...yet people do. It was also the busiest and most hopping of the bunch I visited. This, I'm sure, explains the lack of parts. Most of the vehicles have been picked to pieces. I found some crushed beer cans out there, and took solace knowing that you can get your drink on while you pick, if you so choose. There were also dirt cheap (AND dirt-Y) vehicles for sale, all of which would need a good cleaning and some fixing up, but for that price, still a deal. Inside, the staff was helpful and witty to boot. I paid a dollar to enter, but was loaned a lug wrench in case I found my part. The parking lot has a food truck, in case you food truck hipsters want to go check out a cart I'm pretty sure isn't participating in any food truck fests.

Bought my Mitsubishi Mirage back in April they were fantastic with me my name is Carolyn McCarty…read moreand I would buy again from there

I've been using this service center about a year and half after the one in north Columbus close…read more It's always been okay until this visit. I made a morning appointment for shocks and a recall which should have taken a couple hour. I get there on time and the guy tells me it's going to be 3.5-4 hour. Seriously, this is why I made an appointment. I say okay and go sit down. I sit there for 4 hours and then they come and tell me that they can't fix my car today. I asked why, she stated they have the parts but they are short staffed, WTH!! She said they have a courtesy car that I can use until my car is ready. Fine, I'm tired just give me the car and let me leave. They call the next day about 4:20p that my car is ready. I leave immediately to go get my car. I fill theirs with gas and take it back. I sign for my car that was both warranty repairs and leave. Then I drive home and receive a email for a $90 car rental invoice! Had they told me that I would be charged $90 for 27 hours/73 mile; I would have taken an Uber instead.

Listen, I am NOT a fan of Ricart Car Company it's self, but they have an EXCELLENT Service person…read moreby the name of Angel Michel's. YELP only allows 5 Stars, but I could give her 100 Stars I would. She provide me with excellent personal service and I really APPRECIATE her assistance . Thank you Angela Michel

Purchased a 2025 Kia Telluride after 29 days started having issues was told by Ricart that it was…read moredue to 85% ethanol in the vehicle. I had to pay $1000 out-of-pocket however went back-and-forth with the gas station gas station testing showed that their gas was fine. I had the manager Cindy send out the Gas to be tested found . Test results showed it was 8% ethanol ask Cindy for my money back. She refused to give me my money back because the gas showed there was ferrous and debris in the gasoline. I spoke with the company who tested, I explained to them why the was being tested and it was taken from the fuel tank. They said it made sense for the heavy metals to be in the tank explained to me that there's something wrong with the car where metals is breaking down, but the gas was fine. Explain this to Cindy and Ricart she is still refusing to give me my thousand dollars back. Cindy has not been nice only to find out that the car now needs a transmission replaced in. It bought the car in February. It is now May I've only had the car in my possession for a total of 39 days and have made a car payment every month beware of Ricart and beware of Cindy. Her customer service is awful. I also asked Cindy multiple times. How did they come up with the results that it was 85% ethanol in the gas when it's only 8% she proceeded to tell me that that didn't even matter the gas still tested bad and I wouldn't get my money back she wasn't putting his own Kia. It's just something how dealerships can tell you what they wanna tell you to get you to pay for something that's not even a problem because their mechanics are knowledgeable to diagnose it in the first place even when I went back to pick the car up after they emptied all the gas the check engine light came back on, and they couldn't even let me take the car. The car has been having transmission issues this whole time now I'm back-and-forth considering an attorney so that I can claim lemon law. Purchase the car Feb 11th Just got it back today from them Putting a brand new transmission in it however they still can't seem to give me no updates about my thousand dollars. Those test results came back May 7. I paid based off of their results, not so I don't know why they keep trying to put this didn't give me the results they. I would be trouble and their mechanics give you a diagnosis. Make sure whatever you do you get a second opinion because it's clearly that Cindy will back her mechanics and lie for them instead of taking accountability that the mechanics was wrong and just returned my money I would never deal Ricart ever again.i have NEVER been through anything like this in my life I leased multiple cars with Nissan, I guess this is what I get for going to another dealership. I will never do that again.I miss good customer service any diagnosis I've ever had have been solid I would definitely stay away from Ricart and Kia