The customer service guy (Edward or Andrew, I can't remember) was incredibly helpful! I came in…read moretrying to find a nut and bolt combo to fix a patio chair, and he took the time to help me find exactly what I needed. I absolutely would have messed it up without his help! He was knowledgeable, patient, and genuinely nice. Ace is lucky to have him!

This ace hardware has always been helpful through my years of living in this neighborhood! And…read morethere isn't a lack of people that is willing to help. The selection they have is of wide variety.

One star service, extra star for having what you need. Priced and service here are terrible,…read moreconsistently. Had been away for a long time as it has always been so bad but was back today and some things never change. There are other hardware stores nearby that are far far better.

They generally have that one part that you need, albeit at a higher price than Fratellone's, it's…read morecloser to home, so I was paying for the convenience. However, two years after my earlier review, staff are now condescending. I don't demand obsequious service---blunt is fine---but bigoted is not.

Frattallones on Grand continues to be a disappointment. The people are not helpful and act as if it…read moreis an inconvenience to show a customer where something exists. Their knowledge about any type of maintenance is minimal. I do not recommend this hardware store. You will do better with AI and Menard's.

Service and products you can trust. Such a well-stocked store it rivals Target. I needed to replace…read morethe license plate mouting screws on my car and was without a screwdriver and during street construction had to park 1+ blocks away. The associate helping me loaned me a screwdriver so I could get the proper replacements and be on my way with new plates. Made my day!

Wake up people. Kendalls Ace Hardware beats All big box hardware stores hands down. I just…read morepurchased a snow blower for the upcoming winter which came fully assembled, and delivered for free. Many Thanks to Tina, Tony, and Tom for their incredible service. Thanks, Happy Holidays, and Blessings to Kendalls Hardware

The biggest tool with the smallest package he clearly tries to over compensate for manages this…read morestore. After working 3 back to back 14 hour overnight shifts I stopped to pick up cigarettes at the store next door and unintentionally fell asleep -parked- in a shared lot - with TONS of empty spaces (this jerk is clearly why) - so the amoeba+brained manager decides to glue a sticker onto my window and snaps that his lot is full and i need to "move on". News flash- not everyone is on drugs and now I have to waste precious hours i dont have scraping this VANDALIZATION off of my property before I go back into work again tonight. Biggest example of the "small man syndrome" .

The owner provided excellent customer service. He had exactly what I needed when Menards didn't! He…read morealso had a sense of humor, which I appreciate. And his costs are very reasonable. He had the selection of keys I needed and they were cheaper than Menards and another hardware store that I tried. I will be a return customer.

Noll Hardware is the bomb! It's hard to believe any store could still be this good, but here it is!…read more Really, really helpful owners who have almost anything you'd need (despite the store's small size) and, best, tell you what's good, what isn't, and how to do it. You feel so fulfilled when you leave, and even more so when you get home and everything they said comes in handy.

We stopped in for my mom to grab a few supplies for a minor bathroom repair. She needed a few…read morethings that we weren't really sure where they were located and needed to ask for help. I will say the few staff we asked for help did generally help by pointing in the direction the item would be in but I felt like none of them were so busy that they couldn't walk us to the area (as they couldn't tell use an exact aisle). We did eventually find everything we were looking for. I generally just like browsing around. I found some bublr flavors I haven't seen other places. It sounded like someone was playing the piano upstairs but maybe it was just a radio, the escalator to go up was out of service so the elevator was a bit busy and not worth exploring upstairs. Overall not too many complaints!

Every time I go to this Menards, I have a great experience. They have the cutest walk through…read moredisplay that changes with every holiday. The staff is knowledgeable and always helps me find the items I need. The store is huge, so any help with locating things is greatly appreciated. We went specifically for the live Edgewood, and although the selection wasn't the best, there was 1 in the very back that worked for what we needed. It's nice that they have Edgewood at an affordable price. The customer service at the return desk is always quick and easy; Nas was great!

My favorite hardware store in Minneapolis/St Paul. Very friendly staff and they have almost…read moreanything you can think of.

I purchased a lawn mower and snowblower last fall during State Fair sale. In May the right wheel…read morebroke and fell off. I was told no problem under warranty and we will red tag and have back to you in 7 days. This is day 18 and just learned parts weren't ordered until 4 days ago and the manufacturer has not approved repair. We have been loyal customers since 1992 but this store is really slipping and we can no longer recommend.

Rude rude rude CS. Nobody to be found when you have a question !…read more Will go somewhere else from Now on !!

The worst customer experience ever. Rude and unprofessional, rejected my return because: " I am a…read moregm, I can reject if I want to" horrible! The return was accepted with no questions at other location. GM Dylan should not run the store. And other employees looked annoyed and were extremely disrespectful. I spent thousands at this store, and have a right to return faulty product within 90 days, but GM makes him own rules.