I have such fun when my nail tech Lucy does my nails at Shiny Nails on 12th Ave in Nampa!…read more I love this "cat's eye" design!! $50 for her specialty work!

On Saturday, June 27, 2026, at approximately 1:00 p.m., my husband and I stopped by Shiny Nails in…read moreNampa to ask about the cost of a full set of acrylic nails and whether they accepted same-day walk-ins. Unfortunately, our experience was disappointing from the moment we walked in. There was no one at the front desk, and none of the employees acknowledged or greeted us. Several technicians were working with customers, but no one looked up or let us know someone would be with us shortly. When someone finally responded, it was difficult to tell who was speaking because everyone was wearing masks, and the employees appeared to be speaking to each other rather than directly to us. A customer receiving services actually had to help translate what was being said. I mentioned that I couldn't tell who was talking because of the masks, but I still had difficulty hearing or understanding. Eventually, I was told a full acrylic set was $50 and that I could wait, but the technician immediately turned back to her customer without making sure I understood. Once again, another customer kindly explained what had been said. At that point, I simply said I would call later to make an appointment and left. I understand businesses get busy, and I appreciate that the technicians were serving existing customers. However, even during busy times, a simple greeting, eye contact, or "We'll be with you in a few minutes" goes a long way. Instead, we left feeling like our questions were an inconvenience and that our business wasn't valued. As local residents, we want to support businesses in our community. Unfortunately, based on this experience, we did not feel welcomed or treated with basic courtesy. I hope this feedback helps improve the customer experience for future walk-in customers. DO BETTER SHINY NAILS! I would have given you a negative star but that wasn't available.

I went to check Jamaica out because my old nail tech was always rushing and wasn't able to do a…read moremajority of designs but safe to say I will be going back! She was so sweet and thoughtful. She was very accommodating and has great integrity. Jamaica was honest when the design was something she was not sure she could replicate and gave me an offer to pick something else or cancel if that's what my heart was set on unlike other nail techs I've been to that say sure and it turns out bad. She had great attention to detail and took her time as a result the nails look amazing. Her space was comfortable and homely. She is also a very affordable option! I will be recommending her to everyone I know!

So AMAZING! Jamaica is HANDS DOWN the BEST nail technician! If you want amazing quality, artistry,…read moreand affordability you HAVE to check her out. I can't believe I can get these nails for these prices. She freehands everything. She blings them out if you want. She has 5 magazine covers of some nail magazine for pros on her wall that she has been featured in. That's amazing. Check out her instagram...that's where I found her. instagram.com/jamaica_tovar I love her!!! Book her!

What was meant to be a relaxing spa morning with my best friend quickly turned into one of the most…read morefrustrating experiences I've ever had. We had scheduled two head spa appointments for 10:00 AM. Upon arrival, the receptionist seemed confused and couldn't find our bookings. She mentioned they typically don't schedule two head spa sessions at the same time due to staffing--something that should have been addressed when we booked. We were eventually brought back to the treatment rooms about five minutes late. I got on the table, only for my therapist to discover there was no power in part of the room. For the next 10 minutes, she was coming in and out trying to reset the breaker. Not exactly a relaxing start. When the treatment finally began, it only got worse. I've had head spa treatments before and found them incredibly soothing--this was anything but. Water kept splashing on my face, the massage was more like random heavy rubbing than any skilled technique, and the products used on my scalp were ice cold. When I mentioned the cold temperature, the therapist casually suggested they "might need a bottle warmer." The water temperature was also all over the place--burning hot one minute, cold the next--and despite voicing my discomfort several times, nothing improved. To top it all off, the therapist played spa music from her phone, but I could hear a text notification come through during the treatment, which completely killed any remaining sense of tranquility. The session also ended early, yet I was still charged full price. When I brought up these issues--power problem, inconsistent water temperature, cold products --I was met with a blank stare. No apology, no concern, just indifference. It felt like customer service and professional training were entirely lacking. Bottom line: I will not be returning and do not recommend this business to anyone. What was supposed to be a special, relaxing day with a friend ended up being a stressful waste of time and money.

I have enjoyed pedicures here and this is the place where I get my hair cut. Nice ambiance…read more Friendly service. Christy is excellent as a hair stylist.