I know GH people wants all the glitzy- But if you can look…read morebeyond that and truly want care & service- Dr. Wilcox is it! I have went to his office multiple times and his staff has always been polite and helpful. Dr has always taken his time to make sure I understand what he is doing and genuinely care about his patients. They even went out of their way to find me an ER orthodontist! My other dentists have tried to upsale me on cleaning, night guards, even extractions. Good doctors are hard to find these days- I definitely recommend this office!

Excellent care front desk staff always friendly and helpful as well as the dental assistance and…read moredental hygienist Dr Wilcox an amazing dentist really shows that he cares about his patients I would definitely recommend this office if you're looking for a good dentist and good office staff and always easy to get an appointment when needed

I took my 3 year old and 6 year old in last week, and they both had quite a few cavities. I was…read morecompletely devastated, I actually cried in the office and the staff was incredibly kind and reassuring. They were able to get us in just one week later for back to back appointments to take care of both kids' fillings. I was extremely nervous going in, as I've had terrible experiences with dentists in the past and carry a lot of dental anxiety because of it. I honestly couldn't believe how amazing Dr. Gressel was with both of my kids. The appointments went so fast, and the kids barely felt a thing. My 3 year old didn't even need to be numbed and was out of the chair in under ten minutes, happy as a clam. Needless to say, I made an appointment for myself right after. Thank you so much!

I used to come here under previous ownership. It was good to know that Crystal is still there…read more Came back because they've changed owners. Just a cleaning and X-rays so far but happy with the work they've done up to now.

Fabulous Practice! Caring staff and doctor! Highly recommended!!!…read moreDr and staff truly care for patients and standard of care!

On the eve of my 81st birthday I was hit with a major toothache. That's a day before Christmas Eve…read moreand a Sunday, no less. Spent a sleepless night in agonizing throbbing. His website says the office is closed but there is a link to Dr. Aichelemayer's cell phone number. Those of you at my age who call a doctor get the usual lead-in "if this is an emergency, call 911..." followed by nothing helpful to sooth my pain. I called the number and the DOCTOR ANSWERED!! This is Christmas Eve day and a Sunday!!! Walked me thru pain relief, the called Rite Aid and prescribed what I needed. All is well and I will report back to him after Christmas. I am forever grateful.

Extremely unhappy with the customer service and care of the team…read more I had first gone into the Seattle location about 2 or 3 years ago for a consultation and when I finally decided to commit years later. They had my social security number still. So just be forewarned that even if you go in for a consultation they will hold your private information to years to come. Also, during my treatment I received an email that their system had been hacked and my information had been stolen. So be aware. I have only met with the orthodontist once--at my initial consultation. I did not see him at the time I received my aligners or during my mid-treatment appointment, and all of my follow-up visits have only been with dental assistants. One of the main issues I had with my teeth I brought up during my initial consultation to the ortho, I even brought it up again to the dental assistant during my half way point when she showed me what the final results would look like and I told her I don't think my problem will be fixed. I have finished my treatment and have been emailing their office to try and get in and meet with someone about my teeth because I would like to have my issues addressed not with another dental assistant who is going to ignore me but with an orthodontist to review my progress, discuss my concerns in detail, and ensure that my results are what I asked for. Over a week later I have still not heard anything. Not to mention I already paid for my retainers that I still have not received because they haven't contacted me to come finish up the last of my treatment

I absolutely love my new dental office. Located in University Place off 27th and Bridgeport. As a…read morenew patient I was able to make my appointment online which was great and saved time having to play phone tag. I went to High School with one of the Dentist but didn't get to see him on my initial visit as he was at their Seattle location. But seriously from the front desk staff to the hygienists and then Dr. Sullivan. I had the best care. The chairs massage you...which was unexpected...flat screens on the ceiling so you can see what they see. Everyone was so thorough in explaining what they were doing, care tips and treatment plans. They made sure to explain what my insurance covered what treatment should be done now and what could wait until the new benefit year. I was even given a Sonicare toothbrush for being a new patient. Best dental care I've ever had!!

Please... "do yourself a favor." My heartfelt appreciation…read moreto the entire staff at Cedarbrook Dental. To my horror, I recently suffered an embarrassing (and completely unanticipated) "bridge failure" leaving me looking quite Haalloweenish. I quickly accepted the counsel provided by several local dental professionals and called the Cedarbrook Dental team. Once again, the value of a stellar reputation paid off handsomely. The entire staff was amazing; and I felt an instant affinity. The highpoint of my experience was none other than Dr. Peter Elton himself. Not only did he immediately (& compassionately) address my embarrassing dilemma, he met me at 6am the very next morning, on his scheduled day off mind you, to completely re-install a brand new temporary bridge which instantly returned my confidence and smile. My permanent fixture is being built as I write and I can't tell you how appreciative I am for the kindness and compassion each member of the Cedarbrook team showed. Quite frankly, on a scale of 1-10, I'd definitely assess The Cedarbrook Dental group a score of 12.5!!! Do yourself a favor: "Call them, I'm 110% your experience will be every bit as positive as mine." Respectfully, Jeffery "JP" Prestage

I wish I never stumbled on them. They don't really care about the person at all, they just care…read moreabout the money they can take from you. They will charge you $50 bucks for 48hr cancelation fee regardless of the situation, you can be on your death bed and they don't care, pay up and then add insult to injury by telling you to have a nice day! it's ridiculous!

I had moved my entire family of five to this practice last year. The dentist is super nice and…read moreseems like a great guy. However, his office staff is the worst that I've ever worked with, especially the lady that works in the billing department. My first interaction with her was when I brought my daughter in and they had to perform a root canal.- when I was paying the bill. I asked her why one tooth was more expensive than the other tooth and she continued to chastise me and say well there are teeth that have more roots than others in a very snarky response, as if somebody who does not work in dental understood this. My other daughter also went in for a root canal and they ended up having to extract the tooth failed to tell us that she needed to come back to get stitches removed and she ended up having pain about a month later and they said oh sorry we dropped the ball on this one. The last straw was when my newly turned 18-year-old daughter went in for some work, and they failed to tell her that this was not going to be covered by our insurance because this work was already done previously at another dental clinic. To this day I continue to receive invoices in the mail saying that this is overdue and emails. We refuse to pay this as it's their responsibility to let us know that something is not covered because it was already previously done that year. My husband has attempted to have several calls with the insurance companies and this office and has completely failed. I have moved my entire family out of this practice and onto a new one and I would say I do not recommend giving them your business.

This review is for the receptionist, Teresa who deals with clients via text messaging…read more The day before my scheduled 7 a.m. appointment, at 4 p.m., the clinic informed me that they could no longer perform a portion of the procedure they had previously agreed to and set aside time for, with no further communication. As someone with severe medical trauma and constant intrusive thoughts, this last-minute change significantly worsened my existing fears and anxieties. While I understand such adjustments may be necessary, giving notice so late made it far more distressing. For those on the spectrum or who rely on medication to manage appointments, be cautious, there's better specialized offices available.

My daughter and I were patients here for 3 years. Unfortunately we no longer live in Washington and…read moreour last visit here was in January of this year. After my visit with a new office, I felt that I had to come back and write a review because they may have set the bar a little too high here. They are very thorough during the exam and take any concerns you have serious. The entire staff is friendly and you get the feeling that they truly care about what they do.

Best dentist and staff you'll ever come across. Very friendly and informative. As someone who's…read morescared of dental appts, I can assure you you're in good hands here. Best experience all around. I don't live in the area, but will fly in just to go here. 20 stars if I could!

My hygienist was amazing. Gentle caring and compassionate…read more The office staff are kind I have been going here for years and this staff has always brought the best of care

Dr Reed and his whole crew are the consummate providers of dental care!…read moreWhy go anywhere else! A huge shout to Mallah! Thank you