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    Richard H Karr, DMD

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Richard H Karr, DMD

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    Plymouth Dental Care - Plymouth Dental Care LLC logo

    Plymouth Dental Care

    3.9(13 reviews)
    1.7 mi

    I've been a Plymouth Dental Care client for over 20 years. Their staff always goes above and beyond…read moreto ensure I'm happy and taken care of. My teeth always feel so clean after my appointment and Dr. Cusson and her staff are so nice!

    I Went to Lisa Cusson last year, it was one of the most horrible experience's of my life…read more I Originally had a dentist before coming to this facility but I was not living in that area anymore and my Insurance pointed me to this Dentists office. I went in for my regular standard first time meeting cleaning and everything seemed ok even though i had to wait about half an hour after my scheduled time to get in. I was told to come back as I needed some fillings to be done in my mouth. A month Later I came in and I had to wait again a little longer than the schedule time. Finally got taken into the room for the procedure. Lisa worked on 4 fillings taking exactly 2 hours and 40 minutes to complete. I felt that was way to long for 4 fillings and during the work she was doing she commented " Oh Sh*$ " Not sure if it was shoot or what not but it was obviously an issue because i felt something wrong happening in my mouth. A cracked tooth perhaps?. Yup during a filling to one tooth she cracked another one I didn't realize till later. So now i have a small gap in between my teeth that gets all kinds of things stuck in it when i eat. After the Fillings were finally done, she kept asking me if my mouth felt ok, It was ok because Of all the stuff in the needle you shot into me, I couldn't feel anything, shouldn't she know that? I went home and after whatever she gave me to numb my mouth for the fillings wore off. I was in a huge amount of pain! I called her emergency help line as the place is only open like 3-4 days a week. She told me she thought it was a tooth that needed to be pulled. WHAT??? She put a filling on a tooth she knew needed to be pulled? Later charging me for it. She put me threw to another Doctor, who i Saw but was not a tooth doctor but a Gums doctor. He said he thought it was my gums not the tooth. So he called Lisa and had words with her over the phone that sounded behind the muffled door not to good. Afterwords he just sent me on my way. Still in pain but with a prescription. (It was not my gums) Over the coarse of the next 3 WEEKS!~~! I had massive amounts of pain the only thing i could do was take cold water which i always had in my cup in my hand and I had to drink it ever few seconds. I did not sleep the entire 3 weeks either!!! I saw 4 different dentists and they refused to touch my tooth because of what she did to it, I kept hearing legally they cant touch her work. All the prescriptions I took did absolutely nothing. In the end I found someone that would pull it and was very nice to me, who i wont mention because this person knows Lisa and is not a fan of her work. The tooth that was pulled they said had been drilled into to the root and it had rot in it, she decided to pull a filling touching the root and the rot (and knew it needed to be pulled). The pain I can tell you was so bad, I never wish anyone to go threw this. This was complete Malpractice! I could not work at all for a month because of this Woman and this establishment, I lost a Months Pay, and could not get any doctor to sign my paperwork saying why I was out. My workplace did take me back but it took alot of convincing. Remember to keep all your records of everything you do, this might save you to one day. The other day within a year of being serviced by this place, My Filling on one of my teeth came out. A filling which is supposed to last 5-15 years didn't last even a year. So now im off to get that fixed by my new Dentist..... ridiculous. I try not to hate anyone, I really do. But I hope this place goes under, and Karma please take you. It was the worst experience of pain of my life I can definitely tell you that. Lisa was not the only person that was in on this. The other people that worked there seemed not to care at all about what happened. The woman that does the paperwork who I had to talk to just gave me the run around, trying to get me to just go away basically. After the emergency phone call i put in that night when my pain first happened. Lisa never talked to me ever again, the only person that would respond what the woman that did the paperwork. Its hard to write this because I am just so mad even thinking about what they did to me. So I ask you, please do not go to this Dentistry. They do not take responsibility for what they do. Their integrity is zero to none.

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    Plymouth Dental Care
    Plymouth Dental Care
    Plymouth Dental Care

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    Aspen Dental - Plymouth, MA

    Aspen Dental - Plymouth, MA

    2.5(41 reviews)
    1.0 mi
    Available by appointment
    Emergency services

    Extremely concerning billing practices and misleading information. Overcharged by…read morethousands-Insurance verified everything. I normally don't leave reviews, but I feel obligated to warn others. I was charged over $4k for dental work here, even though my final insurance Explanation of Benefits shows my actual responsibility was less than half that. We're talking a confirmed overcharge of over $2k. When I asked management about a refund, I was told: * they "couldn't see" the finalized EOB (insurance confirmed they can) * I needed to bring them my copy of the EOB (not the patient's responsibility) * refunds take 90-120 days (insurance confirmed this is not true) * billing "can help" (billing told me they cannot) Every time I called, I was immediately placed on hold when they saw my name. When I walked in, I still couldn't get a straight answer. My insurance has now escalated this as a formal case through their Appeals Department, confirmed the overcharge, and assigned a case manager to intervene because the office would not process the refund properly. The hygienist and dentist were genuinely kind, but the front office and management were extremely frustrating and unprofessional. I hope corporate addresses this, because patients deserve transparency and not roadblocks when a documented refund is owed. Sharing this so others check their EOBs carefully, or do themselves a favor and find another dentist.

    I contacted Aspen dental about a crown I had installed on 07-14-25 after they reached out to me due…read moreto my dissatisfaction. The operations manger, Michaela, was very helpful and professional listening to my thoughts and feelings and resolved the issue to my satisfaction. Their dental care was top notch and now their follow thru with my complaint top notch as well. Thank you Walter Gotovich

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    Aspen Dental - Plymouth, MA
    Aspen Dental - Plymouth, MA
    Aspen Dental - Plymouth, MA

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    Richard H Karr, DMD - generaldentistry - Updated September 2026

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