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    Richard J. Vivero, MD

    3.8 (5 reviews)

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    South Florida Ent

    South Florida Ent

    1.0(3 reviews)
    0.0 mi

    Whole visit experience took 30 minutes where 25 minutes were spent with the admin resource to make…read moresure I can pay my bill. Doctor spent 5 minutes end to end, he seemed to be in a mission to see/bill as many 'customers' as possible. At the end he recommended therapy, to be performed by the same practice/business. They got a lot of time and energy to make sure I book it. The doctor even sent a me a follow up letter by mail. They called me to schedule a follow up visit, they hung up on me when I mentioned I don't need i I went for a second opinion and surprise, surprise the diagnostic and treatment was different

    This is for location "8940 Kendall Dr". I first chose a Dr located at the Sw 152 ST. as listed with…read moremy insurance company. Unfortunately, the Dr could not perform in office procedure to resolve my problem because he is just leaving for 2 weeks, leaving me in a difficult situation. After a few days my problem became unbearable, near emergency status. I decided to call this "Kendall" location to inquiry if another Dr could perform the in-office procedure. I told the staff who answered the phone to please, please see if an appointment can be made asap to resolve my problem, they advertise 14 Dr's on staff.. She said the scheduler was on lunch break and wouldn't be back for another 1 1/2 hours, but promised me I would receive a call back to try and help... I "NEVER" received a call back...Not even a courtesy call back. I finally called back never talking to same staff, another staff told me it would take at least two weeks for an appointment at another South Florida ENT location. Now I understand the horror stories regarding South Florida Ent. This is Miami now. What a shame.

    Richard J. Vivero, MD - earnosethroat - Updated September 2026

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