Cancel

    Open app

    Search

    Richard L Byrd, DDS PC

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm
    Updated 2 weeks ago

    Services - Richard L Byrd, DDS PC

    Orthodontics

    Richard L Byrd, DDS PC Photos

    Recommended Reviews - Richard L Byrd, DDS PC

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    9 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    Ask the Community - Richard L Byrd, DDS PC

    Virginia Family Dentistry - James S. Crichton, DDS

    Virginia Family Dentistry

    4.5(33 reviews)
    4.0 mi

    I had an emergency dental appointment here because I had a back molar crack. They were able to get…read moreme right in. The staff was very friendly and knowledgeable. The dentist I seen Antonio Mauri DDS was amazing! He informed me of all my options and gave me wonderful advice. I had to drive over an hour to get here and it was well worth it!!!!! My husband and I along with our 8 children have decided to make this office our Family Dentist!!! Clean wonderful environment and the watercolor paintings are amazing!!!! Thank you for being above average! I wish I could leave 10 stars!!!!

    I rarely write reviews, and the ones I usually write are positive. I went to Virginia Family…read moreDentistry because of the glowing reviews, but my experience was quite different. I've lived in the Richmond area for over 40 years and found their business practices concerning. My 19-year-old son, 17-year-old daughter, and I had appointments last week. After being informed that our new patient visits would total $577 for the same services (since we are self-pay), I agreed to proceed. While I understand my son is an adult, I made it clear that I would be paying for everything. I grew concerned when my dentist suggested pulling a back tooth due to a gap that might cause bacteria issues, despite no current problems plus making recommendation to see their periodontist and pushing a possible the idea of an implant for the tooth; as well as, selling them on their orthodontist after I mentioned that I had seen the orthodontist the day before...which they said they never got x-rays for and it didn't matter because theirs would be different. Additionally, we were told afterward that my daughter's visit would cost $60 more due to extra X-rays, which we were not informed about in advance. It's comparable to a mechanic doing extra work without getting your approval first. I decided to go along with it, appreciating the new patient discount. They then informed us my son would need a deep cleaning instead of a regular one and scheduled it for this week, again without giving any pricing information. When he asked if there would be extra costs, they implied there shouldn't be. Later, we found out this service would cost over $200. This was surprising since we were told otherwise, and they knew I was responsible for the payments. When I asked why we didn't receive a discount for my son's previous visit since he didn't get a cleaning the first time, they said his services were different. How? When the whole purpose of the visit was for a check up and cleaning. After speaking with the office manager, Lauren, I felt unheard and unacknowledged as a customer. She did not apologize or address my concerns, only defending their position. As a business coach and consultant, I've rarely encountered such poor customer service communication outside of the restaurant industry. We ultimately decided not to proceed with the additional service. Virginia Family Dentistry's communication with patients is lacking at best and unethical at worst. They lost out on over $1,500 of upcoming services we would have needed and the lifetime value of a customer. Choose carefully! They will not be getting any recommendations from me. It's noteworthy that they've disabled reviews on Facebook, which might explain the abundance of positive reviews here. I prefer practices that prioritize people over profits and are not influenced by private equity.

    Photos
    Virginia Family Dentistry - Carl Block, DDS, FASO, Periodontist

    Carl Block, DDS, FASO, Periodontist

    Virginia Family Dentistry - Paige T. Holbert, DDS, MS, Endodontist

    Paige T. Holbert, DDS, MS, Endodontist

    Virginia Family Dentistry - Danielle M. McCormack, DDS, MSD, Periodontist

    See all

    Danielle M. McCormack, DDS, MSD, Periodontist

    Dabney C William Orthodontist

    Dabney C William Orthodontist

    5.0(2 reviews)
    2.4 mi

    Let me start off by saying that I work in the film industry, so my smile and my teeth are a very…read moreimportant aspect of being on camera. Like most kids, I had braces when I was younger, and then like an idiot, I decided not to wear my retainer! (Ugh) This lead to many teeth shifting and my smile becoming crooked yet again. Fast forward a few years, I just finished attending a HUGE film festival and had many pictures taken of me. After looking at those images, I felt so insecure and ugly about my teeth and smile. I decided I wouldn't ever again show my teeth when taking pictures until I got them fixed. Dr.Dabney and his staff helped me start an Invisalign treatment and it was so incredibly easy and smooth. Even with all my travel, they were so helpful to work with and always offered themselves up to help me in any way possible. Even putting braces back on me for the few weeks I was home and coming in ON A DAY OFF to put a bracket back on that had fallen off! Today, I'm happy and confident in my smile and it's the biggest relief I've ever had the joy of feeling. I owe so much to these lovely people for all their hard work and professionalism. Love love LOVE! Thank you !!!

    Referred to Dr. Dabney by one of his staff. Extremely welcoming, waiting area is comfortable and…read morequiet. Staff is courteous, always smiling and very informative of the orthodontic process. Dr. Dabney relates to his patients and explains the process and why he does it. I wouldnt go anywhere else.

    Photos
    Dabney C William Orthodontist

    See all

    Richard L Byrd, DDS PC - orthodontists - Updated June 2026

    Loading...
    Loading...
    Loading...