Not an exceptional place by any means, and actually out of the way, at least where I lived. However I was going on behalf of a friend and made the effort, despite going through traffic twice in the process.
Place is located in downtown Canton, a small New England town like many others. There's a fair assortment of local businesses in the area from pubs to chain pharmacies. Nothing terribly memorable. There is street parking available for people.
Went in to get measured for my tux, which took about 15 minutes. Staff person working was pretty direct and to the point, which actually isn't bad. He tried selling me a suit in the process, of which I was almost tempted by didn't bother. Upon picking up my tux, the other (I'm assuming) co-owner had me try on everything. Some people seemed to have perceived him to be condescending. I can actually see why people think that, given that he operated more like an instructor than a tailor. But I think he's a pragmatist when it came to trying everything on. I'm assuming he and his colleague deal with their share of idiots who don't know their ass from their elbow. He and his colleague were very emphatic on holding onto the yellow receipt slip like it's an Indiana Jones artifact. Apparently dumbassed customers seem to lose that and the colleague made sure I put it in my wallet when putting down the deposit for the fitting.
The pragmatist instructed me on the tux as if I were getting a new car and had it fitted to my specs, which I think is really important no matter what. He was very by the book on it. Some might perceive that as fussy but I think when it comes to fitting, they want to make sure everything works out for their customers. I speak from experience of which before my prom, and I didn't have try on the entire suit at the store like I should've. Long story short, the shirt didn't fit and with an hour away from my prom, my father heroically scrambled to get me the shirt from the store (that likely the jackass who processed the order was out to lunch when he put together my prom tux). Renting the tux here was a little more pleasant. The price itself was was a little more than I thought, but it is what it is.
My only real beef is the return time, which is between 11am & 3pm on a freaking Monday. Like everyone else, I work during the day and it's a hassle to drop off the tux right in the middle of a workday. Thus I had to make arrangements to drop off this suit and not get charged the per day late fee. To be fair, the pragmatist did mention that they can keep the store open if you call ahead and let them know you're returning your suit. Upon returning, the man remembered me and asked me how the wedding was, and he seemed genuinely interested. For what it's worth, that's actually not a bad thing. It demonstrated to me, that he actually does care about the customers. read more
