I have had good experiences here. The office has an…read moreautomated confirmation system which I find beneficial as a reminder. I got a phone call the day prior to my latest appointment letting me know there was a problem with my insurance on file. that's a huge plus in my book; had I gone in for my appointment without clearing up the insurance coverage, it would have been a very expensive visit and a headache to fix retroactively. So the heads up was much appreciated. It gave me time to fix the issue and they were very accommodating about re-checking my coverage. I was referred to Dr. Lillian Lee by my optometrist (I have family history of glaucoma and some suspicious eye attributes, so need to be checked every 6 months.). I have been to see her about 4 times, and the visits have been thorough and comprehensive. Dr. Lillian Lee always explains what she's watching, and I leave feeling informed about my eye health.

I try to be fair in my reviews but this I cannot overlook. We were sent here by referral to have an…read moreeye refraction exam for my Father. Days prior I received 5 notifications to confirm appointment which I acknowledged each time. I thought that was excessive granted this was an important appointment that we had no choice to attend. I never received anything else what to bring, what is needed as we assumed eye measurement only. Anyway, accompanying my Father, she was asking many questions and he is hearing impaired. I tried to intervene a few times and she was abrupt and condescending in her words to him. We didn't bring a list of his medications and his eye medications were in the list from the referred Dr. When she asked what eye meds he was taking she asked do you wait 15 min between eye meds? My Father said no, then she immediately lectured him that it's useless and went on and on. The energy in the room changed as I felt her attitude was just simply rude. My Father waits 3-5 minutes in between per his instructions on the package. If she had listened waited for him to respond instead of lecture then he would have spoken. I tried to retrieve his medication list but this office has NO internet connection. Again, she could have retrieved the info from the referring Dr. So in comes Dr. Lee. Her bedside manner is not warm and welcoming. She looked at my Father for under 2 minutes when I was getting a call from our referring Dr which I thought might be important. I kindly asked if I can take the call and told her who it was. She had a blank look on her face and said she was "DONE" with the exam!!! BTW there is a piece of paper that says no phone calls in the room. I totally understand. However, this is the referring Dr which is giving this Dr business!! I was appalled by this behavior. I get you can be strict and controlling with calls, but again, referring Dr calling could be important and it was not a personal call!!! I did let our referring Dr know of our experience here. I also looked at the reviews after and there is a concerning pattern how others our treated with this particular team. Please treat the elderly with dignity. Kindness goes a long way!!!!

I just can't say enough about this practice and Dr. Lazzarini and his staff…read more They are AMAZING!!!!!!! My dad is a patient there ( Wahidullah Youssofi) i've been to several doctors with my dad, but Dr. Lazzarini and his nurses are incredibly kind, compassionate and very knowledgeable. My dad is very very happy. Strongly recommended this practice!!!! Thank you Dr. Lazzarini and his team. We really appreciate you all a lot. You are the best of the best!!!!!!

You have a serious retina eye issue, this is THE place to go! My Father is a patient of Dr…read moreLazzarini. He is an AWESOME Dr! He is very detailed, polite, caring, honest and dedicated to his patients. My Father has had on going issues that have been stressful and each time, Dr Lazzarini has been compassionate and taken care of him. His Poway office is immaculate and the staff is kind. I highly recommend Dr Lazzarini!! Thank YOU!

Met Dr. Shaw today, for the first time. I've been so depressed and sad over losing my eyesight.. I…read morehad the best doctor's appointment today. I've had in years with Dr. Shaw. In the La Mesa branch. He told me to calm down. Everything's gonna be all right, he is gonna fix me up and we're gonna work together and get this fixed.. he Gave me hope again. I've been so sad. I've really given up hope.. really? Looking forward to this journey with him. He was so nice.. can't wait to get started if I remember later, I'll give you an update on how everything went.. oh, his staff was really super nice and helpful. Also. I also like that. His office was smaller, more personal. It made me feel like they really cared about my situation.

This doctor knows his specialty! Great care, great results, great doctor and staff!! Completely…read moresatisfied! Would highly recommend!

Small cramped space. They were too busy to provide assistance, and are way over priced!…read more Scripps Poway charged a whole HUNDRED less for a pair of glasses.

Went in for some new glasses today! The entire staff make you feel welcome! Didn't see Dr Yang…read moretoday but have on many other occasions! This place is awesome if you need your eyes checked or just need new glasses!

Customer Care & Customer Satisfaction!!! Friendly, patient,…read moreprofessional & extremely helpful!!! Always supporting Local!!

Initial Review: Went in for annual check up. Friendly staff and good selection of glasses. Needed…read moreto try a different brand of contacts and was told they'd order me a trail pair. Update: I was told I needed to try a new type of contact and they would call me in 3-5 days so I could pick up my trail pair.... 7 days later still no call. I had to call them on day 10 & the response was 'oh, sorry they've been here.' :-/ Sent hubby here for his glasses and same thing happened. They told him 7 days for the new pair to be ready... he called on Day 9 and was told the glasses 'didn't pass inspection so they have to redo them & it'll be another 7 days''. When we went in to pick up contacts and glasses the staff was pretty blasé... almost to the point of rude. It felt like we were interrupting them by walking in. Won't be returning. The place looks great but it feels like ' all surface, little substance'.

I've been a patient at Scripps Poway Eyecare for more than 15 years and have consistently received…read moreexcellent care. Even after moving to different parts of San Diego County, I continued returning because of the quality of care provided by Dr. Mashouf and the professionalism of the entire team. Recently, my glasses broke while I was playing with my sister's dog, and I stopped by the office hoping for some help. The experience started off a little frustrating, and I didn't feel my concerns were fully understood at first. However, after I asked to speak with a doctor, Savannah stepped in and completely changed the experience. She took the time to listen, looked into the situation, consulted with management, and followed up with me the next day. When my replacement glasses were mistakenly sent to an old address, Savannah went above and beyond by personally driving to the home and leaving her business card in an effort to help recover them. That level of customer service is rare. While the situation itself was frustrating, Savannah's professionalism, persistence, and willingness to help turned it into a positive experience. After more than 15 years as a patient, I can confidently say that Dr. Mashouf and the medical team have earned my trust. No office is perfect, but how a team responds when something goes wrong says a lot about its culture. The care, accountability, and follow-through I received reaffirmed why I've remained a patient here for so many years.

We've been going here for years now. Great service modern optometry equipment and a broad selection…read moreof glasses to choose from.

Dr Bloomberg is amazing. Explained in detail everything going on with my eyes. As a diabetic I…read moreneed yearly tests for glaucoma, cataracts and macular degeneration. He explained I had severe dry eyes and gave me a plan to help. It's been 2 months and having had eye pain for years, I no longer suffer. I now use Oasis artificial tears (preservative free), OcuSoft eyelid scrub and warm wet compress on eyes everyday. My eyes never felt better. He did not try to sell me glasses I don't need or talk me into surgery I don't need. One opthamologist even tried to put a needle in my eyes and wasn't giving me anytime to even think about it so I walked out. Give Dr Bloomberg a try. You will be very happy you did.

Went for eye exam, which was reasonably priced. Doctor gave me prescription for distance glasses…read moreand reading glasses. I then bought 3 pairs of glasses online: far, near and far sunglasses. I am happy with the eye exam, since with glasses my eyesight is very sharp for both near and far. I am also happy with the service.

Worst Ophtalmologist! Arrogant and Unprofessional! I dont know how can patient still wanna see this…read moredoctor! Lack of empathy! I will not recommend this ophthalmologist to anyone! Its just a waste of time!

I absolutely love this doctor. I have been her patient for a few years now. I was referred to her…read morebecause she was a Glaucoma specialist and I have narrow angles which is a concern for glaucoma. Shortly after I became her patient, Dr. Lee found small cataracts in both eyes and had been following me on this until just recently when she performed cataract surgery on both eyes (one eye at a time). I see really good now! I found Dr. Lee to be smart (have you seen her posted credentials in patient rooms--Stanford and Harvard--WOW). honest and professional. The cataract surgery was a breeze (I cant believe I'm saying this). It was done at Rancho Bernardo Surgery Center. Thank you Dr. Lee.

I have been going here for years and having a wonderful experience. I took my daughter there nearly…read morea year ago and she had wanted contacts, I told her that she would have to pay for the contacts side of things and I would pay her back after three months, and she agreed. Well, she paid her cash that she'd saved, and the young man was a little flustered about taking cash (like he didn't know what to do with it). He had problems printing out a receipt, so we said we'd get it on the way out and we forgot. Six months later Scripps says we didn't pay. They have been "looking into it" supposedly. I have even gone to see their billing dept. we had even told the doctor that she'd paid cash because she was proud of herself. Now I am stuck with another bill! A year and a half ago, Scripps head surgeon of neurology diagnosed me with a brain aneurism, his radiologist disagrees, and so did other neurologists from other hospitals. My ent misdiagnosed my cancer (that I had) and he didn't medicate me correctly for an ear disease I have. So I left. They have always managed to notch my family's accounts - but this is a biggie - this sounds like a problem to me in Rancho Bernardo ophthalmology. And why did I need to make a category, did they take the old one down? I will continue re-posting. What happened was very wrong! My 12 year old worked hard for her money - and now it's just missing! I don't know the gentleman's name who was working there, but he was new and young and African American. I've been back a few times to talk with him about this, and he wasn't at the desk. He might have put it in the wrong account, I don't know - I just want to get this taken care of.

Dr. Turner is quite lovely and knows her stuff as does the entire staff! Been coming for years and…read morethey are always on top of everything! I have had a couple of scratched eyeballs which was very painful and they squeezed me in to apply a patch. Their effort was greatly appreciated! It's a pleasure working with them.

Dr. Li is the best. This facility treats you very well and has really good prices. The staff is…read moregreat