(Sept. 2025) I went to the Optometry office in Rancho Bernardo Town Center. My eye glasses frame was broken. The associate at the front desk Sabrina was very helpful and professional. The optometrist and Sabrina were able to fix it, and cleaned the eyeglasses, and did not charge me for their service. Thank you so much. read more

This has been the best experience I have ever had with an optometrist business. The people are all friendly , knowledgeable and helpful. The glasses I got are perfect and really help me. But best of all,the people who are in the front office know what is going on and are very accommodating. Carol Hayden read more

Hard to reach an associate to resolve an eyeglass issue. It's always an answer machine with an outdated message.

Great experience from my eye appointment with Dr. Weldon who was super nice and extremely thorough to selecting new frames with a personable and helpful team member (Alicia). Really nice selection of frames. The staff is well-trained. The storefront/office is pristine clean. I had been going to a discount eye center and was unhappy with the quality of the lens during the past 6 years. My husband convinced me to try Dr. Lee and Associates, because he had heard good things about them. I am really glad I listened to his recommendation! read more

Dr. Lee and her entire staff and operation are awesome. She's an excellent eye doctor and her entire staff is top-notch and very professional. They know their stuff. In addition, they have a large stock of eyeglasses and sunglasses, including all of the major brands. And if they don't have what you need in stock, they can special order it. Every time I've been to see Dr. Lee, I've received great service. Parking can be a little bit sketchy as Dr. Lee's office is in the corner of a very busy shopping center next to Vons , but I park in the Carvers parking lot next to her building and have never had a problem. read more

The worst experience ive had in a long time. My wife and kids have been using Doctor Lee for a couple years now, so i decided to give her a shot. First complaint is that it took three visits to get the pair of glass that weren't right. Second complaint is that i was the only person in the waiting room and Dr. Lee's assistant told me she didnt have time to go over the new glasses and see why they didnt work. I've had mistakes made with glasses before and never has the Doctor not take the time to see why the prescription was wrong. Instead the assistant wanted to make a fourth visit to start the process all over, i told her i would call and speak to Dr Lee. When calling back asking to speak with the Doctor the assistant was very rude and short with me, then quickly hanging up on me. I have yet to hear back from the Doctor. NEVER WOULD I EVER RECOMMEND ANYONE TO THIS UNPROFESSIONAL EXCUSE OF A BUSINESS read more

Attempted to make an appointment but was immediately put on hold "for a minute" but after several the phone rang, with my expecting the office to be answering, but then automatically went back on hold, then the phone rang again, then automatically put on hold, but only for a moment! before being told to leave a voice message. I've been using this office for over 20 years and the office staff service has now reached a new low and time to find a better office to deal with and would recommend anyone reading this to do the same. read more

The worst experience I have ever had. My very first visit was for contacts. In April. I have just now received my prescription today. I have been back to this location regarding my contacts over 10 times with most of the reasons as to why being that they could not get my prescription right. And more reasons were undisclosed to me for whatever reason. I will be notifying the FTC over this last visit. The last visit before this last one, Dr. Lee would not release my prescription because I would not be buying them from her, she would only release it if I bought through her. I gave her the benefit of the doubt for the last time. I had to fight to get a walk-in visit for today, as I have missed over 7 days of work just to see this Optometrist. And I am pretty fed up. She did release my prescription. But she wrote it from April 1st, which was the day I paid for my exam and fitting. Which, as you all can see from the date, is complete garbage considering that this place has made me wait, and reschedule, and attempted to strongarm me for almost 6 months. And, in the end, my vision correctness is still subpar. If you have a double astigmatism or strong eye prescription. I highly suggest you take your business elsewhere. read more

First off Dr. Lee is a very friendly and knowledgeable doctor and has a clean modern office. Second, not once but twice now over the past two years, I tried to save money by going to a discount eye glass store after receiving my prescription from Dr. Lee and both times I have had to return to Dr. Lee to try to figure out what was wrong with my new glasses. Each time the store swore it had to be a problem with the prescription. And then each time after reexamining me and my new glasses, Dr. Lee wrote down where the problem was so that I could go back to the store and have them redo my glasses correctly. Dr. Lee did not charge me for either of these 45 minute appointments. When I left today I was embarrassed. Probably time to stop looking for a discount place and just let her do my glasses correctly the first time. read more

I did my due diligence in looking for a local optometrist and settled on Dr. Lee even though she had a couple of negative reviews. Those are now a mystery to me. I found her to be very personable, thorough and patient in explaining every step of the examination. I never felt that the process was rushed or she was looking forward to her next patient. And in the time of Covid-19, she was especially diligent in sanitizing everything that touched me or her. I was also very treated well by her staff. I highly recommend her to anyone in the area looking for a competent professional with an exceptional approach to patient care. This was as good an experience as I have with an optometrist in nearly six decades of eye care. read more

I don't believe the optometrists here have a fully functioning staff. The guy who was working there seemed to not really care about his job, and I've heard from multiple people about the maltreatment of the staff by Dr Lee. The people who answer the phones never seem to know what the hell is going on and I was put on hold just to be hung up on MULTIPLE times by the staff there. There has also been many instances of friends I know who go to this optometry just to be told that the staff did not set their appt after they confirmed the date and time. My husband had an appt card with the date and time of his appointment written by one of the staff members and they acted like they were not aware of his appt at all even though he had an appt card to show that he in fact was right about the appt. Definitely would not recommend. read more

Ok. I'm in love with Dr. Suzanne Lee. She is the BEST optometrist I have ever had in my puerto rican existence. I was referred to her by a family member and since that day my eyes have seen the light. She is extremely thorough with her ocular exams. She asks great questions when it comes to your contact lens habits such as what brand of solution, how many hours do you wear contacts per day, do you experience any dryness at all and so on. Then she makes recommendations based on your responses. She is so good at what she does that on a visit she noticed I had a scar from a scratched cornea from which I had no clue how it happened! She is very friendly and makes you feel very comfortable. The other optometrist in the office is just as good. I was somewhat nervous when I scheduled the appointment with him because she's my favorite but he's just as nice as she is. I was pleasantly surprised at how their customer service skills were so similar. I live in East County and drive to Rancho Bernardo because she's that good. Mark my words You will NOT find a better optometrist than Dr. Lee. This is one instance where you NEED to believe the hype. read more

Let me start by saying I have horrible vision, prior to seeing Dr. Lee I had an old, mangled, crooked pair of glasses with tape on the side to hold them together. I was in desperate need of contacts and glasses. My grandma told me to make an appt. with Dr. Lee and that I would like her....boy was she right!!!! The entire staff was so pleasant and nice. They made me feel very comfortable and welcome. Dr. Lee was very sweet and personable. I learned that my eyes had gotten worse =( but that everything was healthy. I picked out my glasses and she gave me a trial pair of contacts to try out. She even took the time to remove the tape from my old pair and totally fix them for me at no charge! I walked out of there feeling like a million bucks! A couple days later I had lost a contact from the right eye. I didnt have my new glasses yet so I called and explained what happened...They were more than happy to help, even making me feel like they really cared about my lost contact! I went in that day and picked it up..my glasses were ready as well and lemme tell you..they are super cute! =) As someone who works in the medical field and is a patient as well..It's really nice to know that their are still good doctors out there..Dr. Lee is no exception to this!!! read more

I have been coming to Dr Lee for decades now. Highly recommend her because she is very thorough and meticulous in her eye exams. Alice is the best in helping pick up the frames that looks best for your face. Great helpful staff. read more

Dr. Lee is one of the nicest people you'll ever meet. She genuinely cares about each and every one of her patients. She's also very easy to talk to, should you ever have any questions. The rest of her staff are all friendly too. My family's favorite is Alice! But they're all real helpful and nice. The selection of frames here are nice (though most of them tend to be on the more expensive end - think Coach, Dior, Versace, Fendi, etc.) If you want cheaper frames, you might want to get them somewhere else. Same with contacts (you can get same exact kind from Costco for cheaper). I would give this place 5 stars if it weren't for the more expensive contacts. Otherwise, this place is great if you're in need of an optometrist! read more

Dr. Lee is the only doctor offering SuperFocus Glasses in San Diego county. I had the best eye exam I have ever had and have been wearing glasses since I was 8, I am 50 now. She is thorough and has the coolest high-tech equipment that takes away the need for dilation. The glasses themselves have been a revelation being able to work at multiple focal lengths is incredible now they look different but this is function over form and I love them. Thank you Dr. Lee read more

I had such a great experience here. I called around optometry offices in the area and this was the most affordable for a contact lenses fitting. Everyone was warm, helpful and efficient. I'm so glad I found this place! read more

What amazing service! The staff is friendly, knowledgable, and help you make the right decision with your insurance and budget. Not only can I see from a distance, I love my glasses too. Thank you for everything Dr. Lee and Associates!!! read more

Lee & Associates Optometry, OD - I love my new glasses so much! Thank you for helping me see and look my best! - Optometrists Near Me - San Diego, California

I just had the best experience here ! I went in to get a pair of glasses I ordered adjusted, the staff did not snub me, nor talk down to me about my "cheap" glasses ( 2 different issues at 2 other locations, hence my joy about Dr Lee's!) , I was treated courteously, and pleasantly, with respect . The gentleman fixed my glasses and informed me about insurance for getting glasses , and generally helped me keep this shop as my new Go-To for my future optometrist needs!! Check these folks out! You will be very happy!! Thank you !! read more

I had both Dr. Weldon and Dr. Lee. Both are very nice and patient with me. I personally prefer Dr. Lee more though. She is a charming lady, personable, and really cares about her patients. She was very patient with me and helped me find the best lens for my eyes as I have astigmatism with near sighted vision that are very dry at times. She let me switch to another brand since the first brand made my eyes itch and dry instead of sending me off with eye drops. There are a couple of nuisances I have with this place. One is that many times they don't have trial lenses available for my power so they have to order them. That usually takes a few days. It is a PITA having to make multiple trips up here as I live 20-30 minutes away. Another nuisance is how disorganize the front desk people are. They accidentally deleted my appointment one time and when I showed up, I had to wait an hour to be seen. Then the last time, I clearly remembered I paid for 4 boxes of eye contacts instead of 2 so I called them up. They said that they will rectify it and send me my other two boxes. This was two weeks ago and I still did not get them. Called them up again today and they are like what order? Then said they will arrive in 3 more days. I am so sick of chasing them down. Waste of my precious time. read more

This is the best Optometry office hands down. I've been a client of Dr. Weldon for the past 3-4 years and he has always been extremely attentive. Any concern I've had regarding my vision, he has addressed in a professional and helpful manner. His staff are amazing as well. You can tell this is a great practice based on the fact that they don't have a high turn over rate with staff. I couldn't be happier with the service I receive. Highly recommend anyone to go here! read more

My wife and I have been coming to Dr. Lee for years. Today I came in to replace the frames for my glasses after I sat on them. Instead of pushing new frames, they tried to fix them. When he handed me the repaired frames, he apologized for taking so long to fix them. When I asked what I owed them for the repair, they replied 'No charge'. Customer service doesn't get much better than this. Thank you Dr. Lee and staff!! read more

I've visited the store 3 times. 1st visit, i stood next in line for over 15 minutes as BOTH associates ignored me, it was the doctor who acknowledged me. 2nd visit, I was aggressively greeted before a toe entered the office with "If you're going to be in here you need a mask! This is a medical facility." They don't need to yell or be aggressive about it. 3rd visit, I went in to have the fix my glasses to fit my face better, as they fall off when I tilt my head to look down, and they refused to assist saying I need an appointment to be assisted. This office is full of the rudest people I have ever met, with the exception of Dr. Lee herself. She was the only considerate person there. I will never visit this office again and will let everyone know of the poor customer service they have... for such a high end establishment with such pricey products... they seem prejudice to those who may not seem like they can afford to be there. read more

I have to say I have been very impressed with this office. My husband has been seeing Dr. Lee since 2001. The office is very near his work. My husband is very picky and he has a lot of loyalty to this office. We have changed eye insurance a few times and planned on paying out of pocket just so he could continue to see Dr. Lee. When he went in recently the front staff was so resourceful that they were able to find out we had additional coverage through our medical HMO for exam coverage rather than the EYEMED insurance of which they are not a provider.. This saved us a lot of money. I have called several times in the past week trying to obtain information for prices and protocol for contact fittings ordering, etc. The lady that answers the phone frequently, Rozsa, is SO polite, informative and easy to deal with. She has never once seemed annoyed with me and I can't imagine I haven't been annoying. If my husband is late scheduling a yearly appointment they don't threaten or hound him. Now that I am in charge of making his schedule (a self appointed position) he will be in on time every year--but still SO nice to deal with an easy going, flexible office and from what my husband says Dr. Lee always does and amazing thorough job! read more

This was my first time to ANY optometrist, so I wasn't sure what to expect. It started with the phone call to schedule an appointment....absolutely one of the nicest experiences that I have had on the phone (I am sure that I had a million stupid questions). Day before appointment I received a "friendly" and I mean FRIENDLY reminder about my appointment the next day. Truly put me at ease before I even arrived. Day of appointment...I was greeted by Sabrina. This girl is so nice, sweet, caring and most of all VERY KNOWLEDGABLE about what she does. Dr. Lee obviously knows a thing or 2 about customer service and hires THE BEST!!!! Exam time.....Dr. Lee started me off in a room full of gadgets that I didn't know anything about....and yet because of her explaining what we were doing...my heart rate never went up at all. I felt like I was in the BEST care this industry has to offer!! Then it was time to sit with Dr. Weldon who was a perfect extension of their attention to detail and STELLAR Customer service. He had a lot of patience for all my crazy questions and never made me feel rushed or stupid. Then it was time to pick out frames....lucky me...back to SABRINA!! She had an amazing amount of patience and allowed/wanted me to try on all different styles and colors to make sure I found what fit my style. I would recommend Dr. Lee's office to everyone and anyone I know. I can't say enough WONDERFUL things about this office. Dr. Lee, Dr. Weldon and that AMAZING SABRINA........THANK YOU SO MUCH!!! I now know what HD tv, and the screen of my phone really look like!!! AMAZING CUSTOMER SERVICE!!!!! read more

I have been wearing glasses ever since I was in 3rd grade and contact lenses for the past 6 years. Contact lenses never fit. I happened to move to RB from SF Bay Area and found Dr. Lee right in the next block and wanted to give her a try. I had very low expectations based on my prior experience with Optometrists. Optometrists back in the Bay Area don't give a prescription for glasses if you get only contacts from them unless you get glasses from them too. At least, not the ones that I've seen. Also, they are very sloppy in testing your eyes properly. They unnecessarily over compensate the spherical causing misfits and headaches. In reality, Spherical power could be less but Cylindrical is the most important. Also, I wanted to practice the Bates Method to naturally correct my eye sight. So I asked Dr. Lee to fit my prescription to 20/40 and not 20/20 and she agreed without saying anything. That's it I am hooked. She was very patient with all the testing. She took her time, did not rush. Explained everything she was doing. Did a ton of tests to make sure my lenses fit right. She ordered 3 sets of trials for me to try before I finalized on the ones I liked. I have been wearing the trials everyday for the last 1 week and I feel like I am not wearing anything. Everything I see is crystal clear and tack sharp. Just what I wanted. Previously, when I wear contact lens, I used to get doubling and eventually headaches. But none happened. After reading through the Bates method I learned that Optometrists often overcompensate for the power and that leads to these unwanted side effects. But Dr. Lee did not do it. I am very happy with my contact lenses for the first time in 4 years. Thank you Dr. Lee. You are AWESOME. read more

My family have been seeing Dr. Lee for 10 years now and she's by far, the nicest, most considerate Optometrist you will ever meet. I am diabetic and it's a necessity for me to get my eye check annually. She is very thorough with my eye and retinal exams. Her staff Alice and Sabrina are equally friendly! Their choice of eye frames are top notch! Sabrina knows her glasses and she'll find you a frame that would flatter your face at any price or budget. I highly recommend them! read more

Love Dr. Lee & her entire staff. My entire family comes here and all have had an exceptional experience. Dr. Lee is very thorough & takes her time. Sabrina knows our style and makes my family look good while wearing glasses. We're a military family & she's always been flexible with us. They take all sorts of different insurances if you are non-military. I strongly recommend you check them out. read more

Had a large "floater" in my eye and had to get on a airplane. My medical group couldn't get me in right away so I called Dr. Lee's office. They were friendly and fit me right in. Dr. Lee did an intensive exam, and then worked through the next morning to get me to a retinal specialist. She went above and beyond, and I wasn't even a regular patient, (though I am now)! This is high praise from me since I am a RN. Very reasonable cost also. read more

I've been going to Dr. Lee for about 3 years now. She is very diligent when it comes to your examination, explaining any issues, and the health of your eyes. The staff is SUPER friendly. Sabrina is very helpful when it comes to selecting frames (great selection of [designer] eyeglasses and shades, BTW!) and pointing out the most beneficial way when it comes to your insurance. The only downside is the location... it's within a pretty big plaza so parking can be a bit tough at times. read more

I've been coming to Lee & Lee for years. The office is located near my work, so it's convenient for me. The atmosphere here is friendly, honest and welcoming, service is prompt and the equipment is modern. If you are looking for an optometrist in the Rancho Bernardo area, I highly recommend Lee & Lee. read more

Dr. Lee is probably the best Optometrist we have had across three continents over last twenty years! She not only knows her stuff, but also has the patience to not rush things until she herself is satisfied that the patient is getting the most accurate prescription / diagnosis. The staff members (Alice, Sabrina) at the reception counter are professional, polite, and caring, and take pride in doing things correctly every time (as you may guess, our experiences with other optometrists and their staff were far from satisfactory). They also give you honest and straight forward advise even though doing that may result in lower or no profit for them! If you are looking for the best optometrist practice at a very reasonable price in Rancho Bernardo, look no further.. read more

Dr. Lee has been our family eye doctor for many years. We moved to east county and still go to see her. She is an outstanding professional, and a very caring person. Her staff is outstanding as well, very understanding and extremely helpful. Large selection of frames available. Great, Great Service. read more