It's a long over due review for Bruce and his team - for helping me assess and sell a property in…read moreAugust 2023. I had a rental property that was poorly managed and was being up-charged for repairs due to the negligence of the property manager. I reached out to Bruce to help me assess the situation - whether I should pay for the fee, whether to move to another property manager or sell the property. Bruce recommended selling and helped me market and sell in a short amount of time. He and his team were efficient and demonstrated a high level of integrity throughout the process. I would highly recommend the team and will use their service again in the Atlanta area.

Sold our home is few days with multiple offers. My family can now relocate to new home in Sandy…read moreSprings realtor help find. Great service!

We had an outstanding experience working with Ashton Ernst Ballard of the Justin Landis Group…read morethroughout the sale of our property. After previously having difficulty selling our home, Ashton came in with a thoughtful, organized, and well-executed plan that immediately gave us confidence. Her professionalism, market knowledge, and strategic approach made all the difference in helping us successfully navigate a very challenging market. Ashton was consistently easy to communicate with, responsive, and proactive throughout the entire process. She kept us informed every step of the way and was always available to answer questions or provide guidance when needed. Her calm, solution-oriented approach helped make what could have been a very stressful experience feel manageable and smooth. We truly appreciated Ashton's dedication, attention to detail, and expertise, and we highly recommend her and the Justin Landis Group to anyone looking to buy or sell a home.

My agent Savy Roberts was excellent. They are exceptional in every facet of home sales. The house…read moresold very quickly. I would highly recommend!

Jessica Humphries is a great realtor and i would recommend her to anyone looking for help with…read moretheir real estate needs. She was so patient with my husband and I as we were house hunting. Never had an issue with Jessica returning any of our calls, texts or emails. Cant thank her enough for all her hard work!!!

From the owner: Real Estate Services, Buying and Selling real estateread more

Not very helpful or nice. Address of company is .9 miles away from me and when I called to get an…read moreestimate the response was, "I don't go that far."

I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!

Although ever so slightly better than Waypoint Homes, Great Homes is yet another crooked and…read moredifficult company with which to work. Below are just a few issues my husband and I have had with this horrible company. On the very first month of our lease, my husband and I set up our rent to autopay. I scheduled this payment to go through on the 1st of the month. Only AFTER we had incurred a late penalty did Great Homes let us know that those payment drafts tend to take 1-2 days to go through. Additionally, as we are preparing to move out, Great Homes is sending agents to see the place...WHILE THE LEASE IS STILL IN OUR NAME. I'm sorry, but if we paid to have the place through September 30, you need to hold off agents and potential tenants until then. We paid for that time. Lastly, "customer service" is always dry and rude. Upon getting charged for October's rent (we moved out in September...), I called the management company. The initial response I received was a snarky, "You have to cancel the payment." Um, but you said you have us as moving out in your records, right? Even if this is my mistake, I appreciate being addressed with kindness and empathy-- help me correct my error, don't belittle me. Overall, this company is horrible. Then again, I have yet to experience a good property management company... Update to follow about the deposit refund.

We have a had a very good experience renting a beautiful townhome through Great Homes Realty…read more Belinda and Missy have been very kind, professional and genuine from start and during move out, unlike other property management firms they did not try to burden us with any unfair charges. We had to move out due to job change but our stay was wonderful. Timely refund of deposit, maintenance assistance whenever requested.

Chelsea Monaco Carlis with Anna K Intown was truly the BEST realtor we could have asked for. This…read morewas my husband and my first time buying a home, and honestly, I had no idea what I was getting into. On top of that, my husband works all around the state, so I was doing most of the house hunting by myself. Chelsea stepped in and made me feel supported from day one. She took the time to really get to know what we wanted in a home, what mattered most to us, and what we could realistically afford. She also paired me with a team that fit exactly what I needed, which made such a difference and helped everything run smoothly. Chelsea was so easy to work with, always responsive, and explained everything in a way that actually made sense. I never felt overwhelmed because she stayed on top of every step and guided me through the entire process. The biggest thing for me was trust. Chelsea never pressured me, not once. She gave honest advice, shared her real opinions, and always had our best interests in mind. Her personality is also a huge part of why this experience was so positive. She instantly made me feel comfortable, like I had known her forever, and like I was house hunting with a friend who truly cared. If you are looking for a realtor who is knowledgeable, patient, supportive, and genuinely awesome to work with, hire Chelsea. I would recommend her to anyone in a heartbeat.

I used Anna Ks team, Ryan Todd in this case, and was beyond impressed. Attention to detail, open…read morecommunication, and availability to chat through questions was unrivaled. To say he and the team exceeded my expectations from an execution and customer service side of things, would be an understatement. I found my answer to if any friends or family ever ask me for "real estate suggestions"...Anna K Intown 100%!

Last week, Compass Maintenance provided my personal phone number--which is not associated with any…read morebusiness--to an unknown woman, who then sent two men to my home to assess why my air conditioner was not blowing cold air. These individuals arrived without identification or professional documentation and proceeded to walk through my home while only my teenage son was present. They represented themselves as qualified technicians and informed me that the condenser was broken, instructing me not to turn the air conditioner back on. They also stated they would contact me once a replacement was approved. I received no follow-up from Compass for four days, during which temperatures in my home exceeded 80 degrees. Out of concern, I contacted a licensed HVAC professional. They advised me to reset the thermostat. After doing so, the temperature immediately began to drop--clearly indicating a defective thermostat, not a broken condenser. This experience leads me to believe that the individuals Compass sent were either unqualified or attempting to recommend unnecessary work.

I lived in a Compass Property Management rental for four years. Throughout that time, the house had…read moresignificant water damage and many other maintenance issues. Every time I contacted the company for repairs, it took weeks to get a response, and when they did send someone, the work was either poorly done or made the problem worse. The management team was consistently rude, unprofessional, and inflexible in communication--always taking a "their way or the highway" approach. There was no sense of care or urgency in how they handled tenant concerns. After four years, I was given just two months' notice to vacate so they could sell the property. This was a deeply disappointing experience.