Me ayudaron en una manera excelente sobrepasando mis expectativas gracias a la empleada y la dueña…read moreque me dieron un trato excelente Gracias por mis bellos lentes

La mejor experiencia que e tenido cuando se trata de opticas. Los dueños son unas excelentes…read morepersonas, el servicio es lo maximo, y la calidad de sus trabajos son excelente. Cuando llegue pense que era una optica mas, pero comprendi que ellos te tratan como en familia. Estoy muy contenta de a ver llegado a ustedes y los escogeria a ustedes una y otra ves. Gracias Envision Mobile Optical

I'm disappointed with my experience at Laria Eye Care. I am a doctor myself and I understand how…read morehealthcare works. I have many issues with this office. First of all I booked the very first appointment so I can get in and out quickly. My entire visit was over one hour and I feel like most of the time at this office was just WAITING. The way they structure their visits are as follows: they double book each timeslot so there are two patients per timeslot. They have different stations where they have the patient first get their initial screening, and then do this prescription check and then contact lens fitting or glasses fitting etc. Each station takes an excessive amount of time and they basically shuttle patients through each station. The contact lens fitting is absolutely ridiculous and a scam in my opinion. If there is no change to prescription and if I've had no issues with my contacts, why do I need an annual fitting for contact lenses where the "fitting" costs $75 each time and only took the optometrist 30 seconds to do? I will gladly update this review if I have a better experience next time, but I for sure HOPE that this business changes their practices to be more patient centered and to honor and respect people's time rather than trying to shuttle as many patients in as possible to make a profit.

Una óptica de primer nivel: tecnología de última generación y una amplia selección de monturas que…read morecombinan calidad y estilo. La atención de Elismar Lugo aporta profesionalismo y dedicación en cada detalle. Sin duda, un lugar donde cuidan no solo tu visión, sino también tu estilo.

La atención es Super Esmerada. Son especialistas de alta calidad y todos los q colaboran en el…read morefuncionamiento de esa institución son altamente calificados cada uno en su lugar de c trabajo. Y el Dr Shapiro y sus colaboradores son personas muy amorosas y educadas. Alba Gutierrez

It was a very good choice to have my vision problems treated by Dr. Douglas Shapiro…read more First he operated on my eyes for cataracts and then on my upper and lower eyelids. All the operations were carried out in a very professional manner and without any difficulties during the operations or afterwards. I recommend without reservation the quality of service, both from Dr. Shapiro, as well as from all his medical and administrative staff. CONGRATULATIONS, Laura Merino, Miami Fl

El doctor es muy amable y me explicó todo en gran detalle! Gran variedad de armaduras a buenos…read moreprecios también.

I had an extremely disappointing experience with Elio's Optical. I spent $800 on a pair of glasses…read morethat I have never been able to see properly with. From day one, something felt off -- my vision was not clear, and the prescription didn't seem right at all. What makes this even more frustrating is their complete lack of accountability. Despite me calling about a month and a half ago to explain that the glasses weren't working, they are now refusing to even check if the original eye exam may have been done incorrectly. Their only response is that I passed their one-month window, even though I did reach out within a reasonable time. Now they expect me to pay for another eye exam and purchase new lenses -- which would likely cost me another $800 -- just to fix an issue that may have been their mistake in the first place. For a business that charges premium prices, I expected much better customer service and professionalism. Instead, I feel like they only care about getting paid, not about whether their customers can actually see properly. I would not recommend Elio's Optical to anyone.

What an amazing experience!!…read more I typically get good service at this optical office that I've been visiting for over 15 years now. This time was above and beyond! Zady the technician that manage my medical services and classes was above and Bejan in every expert of it! Very professional, very caring and most of all making us feel at home when we were there. Thank you for the great service!!

I am very disheartened that I am even leaving this review considering I've been a client with Santa…read moreLucía Óptica since 2017 and have recommended this place to family and friends but after my experience today i had no other choice but to leave this review so here it goes: I called today to place an order for colored contacts and the older lady that answered the phone was extremely rude right from the get go. I explained to her what was said to me this past Saturday yet she continued to cut me off without allowing me to explain myself. Keep in mind that I no longer live in Miami or Miami dade and I still decided to make my app with them because I've been a customer for so long and everyone there is actually very nice and attentive to their clients needs except the old bitter lady that answered the phone today in the morning. NOT TO MENTION I DO NOT LIVE IN MIAMI OR MIAMI DADE. I LIVE ALMOST 2 hours away and yet I still drove all the way from my new area to them to get my exam done with them since I've always gone there since 2017. After that phone call we hung up and a few minutes later I called back to get a copy of my prescription for both glasses and contacts for my personal records and files since I have an archive at my house with all of my personal records. The lady once again started to be rude and she explained that the prescription might change since I had just gotten the exam done on Saturday which I 100% understood in which I even responded "I understand what you're explaining to me but I would still like a copy of my prescription, whether it changes or not, for MY personal files." She got so bothered for whatever reason. I even told her that if I lived in Miami I would go myself but if she can pls help me out since I live almost 2 hours away. Anywho, long story short, she kept Cutting me off and was not allowing me to explain myself. After I asked for her name all she said was "bueno te dejo bye" and hung up on me without giving me the opportunity to let me finish speaking or providing me her name. I was even about to cry of how rudely and poorly I was treated by this older lady even after I told her I've been a patient with them since 2017. I literally called back 15, FIFTEEN TIMES, and she did not pick up the phone and kept ignoring the call. I am upset because I drove down there on Saturday, paid for my exam and now I don't even want to go back anymore while that lady is still there. I'm only leaving 2 stars because everyone else really was nothing but amazing to me in my years of being there. Truly upset and at a loss for words. I'm not sure if the calls are recorded or not but I don't have any reason to lie, exaggerate the situation or make this up. I know they have many more clients and losing me as a client might not even be of importance or affect them but I'm still in shock of how rude this older lady was and so I just wanted to share my personal experience.

Best optical store all around. Best prices, no hard to figure out deals. Very transparent and Great…read moreowners

Amazing service, great attitude and attention to detail. I love how everything was explained…read morethoroughly and I never felt rushed.

BEWARE: This Optical Shop Blames Everyone But Themselves!…read more Let me spell it out: International Opticians is now the absolute worst of the worst. They have fallen apart since Lino and José left, and they are completely shameless. Not only did they mess up my prescription twice and blame the amazing Dr. González (who had nothing to do with their incompetence), but when I needed them to honor the warranty, they used the excuse that they had "sold the business" and that the lens company under the new owner wouldn't recognize it. They tried to weasel out of their own mistakes by saying I had requested fixes three times--when in fact it was their own repeated errors. People need to know how disgraceful this place has become. They act like they're doing you a favor for fixing their own blunders. I lost my money, I lost my time. Truly, they have hit rock bottom. Beware of how they treat their customers now! ¡CUIDADO: Esta Óptica Culpa a Todos Menos a Ellos Mismos! Déjenme aclararlo: International Opticians ahora es lo peor de lo peor. Desde que Lino y José se fueron, se han convertido en un desastre absoluto y son unos sinvergüenzas. No solo arruinaron mi receta dos veces y culparon a la maravillosa Dra. González (que no tenía nada que ver), sino que cuando les pedí que respetaran la garantía, me salieron con la excusa de que habían vendido la óptica y que la nueva compañía de lentes no quería reconocer nada. Intentaron zafarse de sus propios errores diciendo que yo había pedido arreglos tres veces, cuando en realidad fueron sus errores repetidos. La gente tiene que ver la desfachatez de lo que están haciendo. Actúan como si te hicieran un favor al corregir sus propios desastres. Perdí mi tiempo y mi dinero. Realmente han tocado fondo. ¡Cuidado con cómo tratan a sus clientes ahora!

I can't express this enough. Do not go here! I have my usual doctor but I had to go somewhere last…read moreminute so I booked with Dr. Casas to do my glasses before I left. Since I couldn't get one with my usual doctor in time. Big mistake on my end. I should have just waited. First and foremost, the doctor always has an attitude. Didn't do my presciption right and kept blaming it on where I did my glasses. I couldn't get them done at Lenscrafters because the prices are outrageous. So I did it with Warby Parker. I've never had an issue with them. She said it was a problem with this and that and this and that and I followed everything she said. Went in person, switch the glasses, got anti-glare, got them extra thin, etc. Yet I still couldn't see properly. She kept saying it was Warby Parker. Girl, I've been going for YEARS and have never had an issue. I had to go back three times, telling her each time, I still couldn't see. She kept saying it was fine and that a person with my high prescription and high astigmatism would never see perfectly. Well, I've never had an issue before so, what are you talking about? When I suggested the problem is the presciption she got so offended. As if that's so unheard of? You're a human being, mistakes will happen. Also every person working has an attitude give or take a few people. There was one woman there, who worked for the LensCrafters side of things, who was so sweet and always so patient (cause I kept trying to see if there were any glasses I could afford). Anyway, they kept blaming me for their mistakes. Then wanted me to pay another 50 dollars to change contact lense brands...that has never happened me before. Why would I have to pay another 50 dollars to change brands for my contact lenses, that's crazy. I don't have that kind of money and I could barely afford the glasses and contacts exam. I understand they have a way of doing things and I would have done it, if not for the having me pay more money. If they knew I would have to pay 50 dollars to change brands, why wouldn't the doctor just ask me what contacts I'm comfortable with? Why not tell me they had this policy and if I wanted to change brands that would be on me? When this was pointed out to them, they blamed me...are you serious? Just so inconsiderate of people's money. The doctor was so passive aggressive and made me feel so uncomfortable. I've never had such an awful experience with an eye doctor before.

I have been to Dr. Casas for three consecutive years now. She is such a sweet, caring,…read moreprofessional. I have always been happy with the treatment I receive here. Her staff is very competent and top notch as well. I highly recommend her and her practice. Added bonus: this store is located inside the Macy's of International mall. Parking is plentiful, and you can do your shopping once you finish your eye exam!!!!