After living 60+ years, I am so happy to have found and outstanding alignment shop. Ross is the…read morebest! He is fair, accommodating, and very exacting in his alignments. All 3 of the cars he did for me have the steering wheels perfectly straight. I am extremely pleased!

100% recommend. Fixed all my issues in a short amount of time. Staff are friendly and the pricing…read moreis fair. If I need any work in the future I will be coming back here for sure.

From the owner: At Peter's Creek Automotive, we're all about honest, reliable service in Salem, VA. Our skilled…read moreteam works hard to make sure your car is safe and running smoothly. Whether it's regular maintenance or a tough repair, we're here to help with affordable prices and fast, friendly service. Choose us for a shop that cares about your car as much as you do!

I ordered wheels from another dealer, and for some reason, they arrived without the hub-rings,…read morewhich were crucial for proper installation. I was told that it would take two days to have them sent to me. I called Britney at RNR, and she found what I needed. Thank you RNR, and Britney.

HIGHWAY ROBBERY. I went to get some brakes and got the run around on the pricing. What I thought…read morewas $500 for a full brake job turns out to be $399 per axle. Who's going a get a brake and an axle. $1600 for some brakes and rotors RIDICULOUS!!!! Earlier than went in for some tires. They quoted me $3000. You know how many cars I could put tires on for that price? This may be the way for some people but not me. I'm no fool.

Joe at the service desk takes care of his customers with care and awesome follow up…read more I've been a multiple repeat customer for several different vehicles and have only positive experiences. The mechanic's are fast and friendly as well. I've read some review's that conflict with my experiences and question their authenticity. I have no financial ties to this company.

Was super happy at first. Salesmen was awesome in finding me a quality used tire instead of buying…read morenew. Was told the job would take 30 minutes and ended up taking 2 hours to do 1 tire. My major problem was I asked over and over to make sure the tires in front had 60 psi and tires in back had 80 psi. What I got was a new front tire at 70 psi and they never even touched the 3 other tires even tho the tech and salesman said they did. It really is the small things that go a long way. Not sure why they would lie when I will find out in a few minutes of driving the truck.

I took my Jeep here to have some work done multiple times. I was new to offroading and very…read moretrusting of the owner of this shop. After the work was done I soon realized that I was taken advantage of. This includes, but is not limited to, a $350 winch that I was charged $500 for... then to top it off $150 to install. Another example of this was a 3 inch lift that is listed on their official website for $329.00. I decided to go into the shop without looking at the website first and was charged $529.00 for this exact same lift kit. You might think that this price includes the install fee... No. That was extra on top. Unfortunately, that is not all I bought and was taken advantage of on. Couple all of this with an owner that is very unpleasant to speak with and will often scoff at questions that are asked. I have heard from other sources that the prices and service here are awful and I have learned my lesson the hard way. Please shop around and price compare before considering this shop.

So I'm new to the state and just bought a "new to me" truck and I'm exiting to get some work done…read moreto it. I called their business today expecting friendly conversation which is what I've mostly experienced in Virginia so far... but not this time. I wasn't even sure I had the right place at first because whoever answered the phone couldn't be understood. So I mentioned I was new to the state and just bought a truck and you would think some type of conversation but I was met with silence. So I asked him about leveling kits and it was really hard to get information out of him, you'd think they'd love to talk about their products and services to make money but they must have enough and don't care. He had an attitude like I was bothering him by asking questions. Not a positive customer service experience at all. Maybe they are just slammed with business during this COVID crisis. I want to go somewhere that appreciates and wants my business.

Had a apt for a week for today(24JU25). Dropped off my vehicle last night so they would have 1st…read morething when they opened. I called around 330pm to check the status just.to find out they haven't even begin to work on my vehicle. They stated there were two of their mechanics that called out for today. They never called me to let me know that they couldn't work on it today. Take your cars somewhere else besides King Tire service!!! They suck!!!!

Don't get their Tire Pressure Sensors. They are not reliable, and they don't stand behind them.read more

Was traveling through the area and had a sensor go out. Buzz and his family worked us right in and…read moreoffered quality, affordable, and timely care.

Just had service yesterday on my old work trunk. Was afraid the engine was failing. Thankfully,…read morethat was not the case. As always, Buzz and his family took good care of me and are always fair and honest people. They won't try to overcharge or sell you on unnecessary repairs.