So after going through the BBB, the company reimbursed me for the repair. This could have all been…read moreavoided if they did so in the first place. Leaves a bad taste in your mouth but I'll give them another star for EVENTUALLY doing the right thing.

Our summer camping trip to Big Lake got off to a bad start when the radiator blew on the top of the…read morerim. Thankfully, we had AAA and while we were trying to tell AAA where we were, Fraley's tow truck came up over the hill returning from a tow to Payson. The driver pulled over when he saw us stranded on the top of the hill, vehicle packed to the rim with two teenagers and a 90 lb dog. Dan had the tow truck loaded in no time and even went so far as to try to locate the radiator while we were en route to Show Low. Unfortunately, our vehicle had 3 possible radiators so they couldn't order the part until we got to Show Low. As soon as we arrived, they determined which radiator was needed before they even pulled the Tahoe off the tow truck. They got to work on it right away, pulling the radiator so that when the new one arrived all they had to do was install it. Jennifer in the office was great, making sure we all had water (including the dog) before we did anything else. Once the repair was done, Jennifer explained they are an authorized Napa parts repair shop, so if there were any issues with the new radiator the work is warranted at any Napa repair shop nationwide. Our trip was delayed, but they got us up and on the road again very quickly. We are very thankful for the way Fraley's took care of us in one day. We were on our way out of Show Low and even made it to get camp set up just before Sunset.

We receive good, honest, friendly, timely service every time we go here…read more Dion is great, and I don't fear and getting ripped off when I bring my car in for service. He doesn't talk down to me because I'm a woman, which can sometimes be a problem at repair places. When we have had emergencies, he has been very accommodating. Highly recommended!

Dion's Automotive is an extremely trustworthy shop to bring your vehicle. Amazing to actually find…read morean honest mechanic, but Dion truly is. I can't say enough about his quality and care for my truck. I will continue to recommend him to all of my friends up here in Pinetop and in Show Low.

Ron is very fair in price, does great work on your vehicle's!!…read more I just moved to the mountain area and I went to 3 other places for a quote and Ron's gave me a quote about 1/2 of what the others did!!

Took my old truck to Jay for a much needed repair and now the Mack is back !…read more Great job repairing the old Mack truck . Excellent work Jay !

I went to jay he was very helpful he guessed a fuel pump and then wen I went to see him he told me…read morewen I asked the pump had low pressure! After speaking to a master tech he said there's no such thing as low pressure it works or it doesn't he charged 641.00 and did fix shit not a good guy at all don't go there unless you want to get taken for a ride...

I had Justin replace my brakes on my 2012 Hyundai Veloster as recommended by Firestone when I had…read moremy oil changed they said I was down to 15% on my pads. Justin pulled it apart and compared the new pads to the old and told it was more like I had only used 15% of my pads so I really didn't need new ones but I didn't want him to have pulled them for nothing so had him put the new ones on and I kept the old ones in case I have trouble later getting parts. He did my brakes quick and easy and for like a third of what Firestone wanted. GREAT JOB!!!

I've been taking my vehicles to Storm's Automotive for some 20 years now and it is because of the…read moreexcellent, competent, and knowledgeable service I receive, provided at reasonable and competitive pricing. This is a small, local business that is a valuable resource to the area and I unequivocally support and endorse Storm's Automotive.

Great service every time. Quick, reasonably priced, and professionally handled. You won't be…read moredisappointed.

Absolutely one of the worst diesel performance shops I've ever encountered in my lifetime. Sub-par…read moreat best mechanical knowledge, most work not performed correctly on first attempt, communication is almost completely nonexistent on multiple repair visits. The owner "Jeff" aka "snake oil salesman" of the area, comes across as a friendly joking good guy when he's selling you something but he's one of the worst at accepting responsibility for their shop errors and makes no attempt to rectify shop failures. Unfortunately he lets his ego run the business in times of failure when good old fashion customer service is what's needed. You can feel that the Employees are not happy with the owners attitude and and work environment, and often times they don't show up to work for days, and many have recently walked out on this loser. Do yourself a favor and bring your diesel problems anywhere else but this shop, it will save you a lot of headaches and financial issues in the future to avoid this place like the plague!! They will respond to this review with some BS puff piece (we don't know if we worked on your vehicle etc) but trust me I have receipts, this guy is a scumbag, and I'm surprised he's been able to rip people off this long in this beautiful small town community. I will be taking this joker to court to get my money back, I suggest everyone does the same ...

Power house Diesel Jeff is a great guy he was willing to take the time and listen to the noise I…read morewas experiencing on my F150 when FORD dealership didn't want to take me in until the following week. He was professional and honest giving me my options in going back to valley. I would recommend him in being a honest mechanic.

Ken at Towing and Recovery absolutely deserves 5 stars. He was incredibly kind, fast, and…read moreprofessional from start to finish. We were in a really tough situation while traveling, and he truly went above and beyond to help us out. It's rare to come across someone who cares this much and takes the extra time to make sure everything is handled right. If you ever need towing services, Ken is the person you want--highly recommend!

Sheryl E. I managed to hang my car up on a low wall (don't…read moreask--alcohol not involved). I called Barry at Lakeside R&T and he arrived in about 10 minutes to assess the situation. He went back for his big truck and spent a lot of ingenuity, time and effort getting down on the ground and up again many times while arranging equipment to free up my car without damage to it. The price he charged was very reasonable, too!