A nail in your BMW tire is definitely not the kind of Pinetop adventure you hope for--but the team…read moreat Big O Tires in Lakeside turned a stressful situation into one of the best customer-service experiences we have had! We had no idea where to take our BMW, so after a little Googling, we decided to give the local Big O Tires a try. Before we had even fully stepped out of the car, a friendly young man from the open service bay greeted us and asked how he could help. We explained that our front-right tire had picked up a nail, and he immediately said he would get right on it. Inside, the two gentlemen at the front desk were equally welcoming. They explained that they would inspect the tire and let us know the cost once they had a better look. While we waited in the nice, cool lobby, they even brought us bottled water. Such a thoughtful touch! Thankfully, the tire was repairable. The technician showed us the nail afterward, and it was surprisingly long--we felt very lucky that he was able to fix the tire and get us safely back on the road. Then came the biggest surprise: there was no charge! That kind gesture may have been intended to earn our future business, and it absolutely worked. We will gladly be Big O Tires customers after receiving such prompt, friendly, and generous service. They even recommended a nearby Italian restaurant for lunch! The Lakeside location offers tire repair and other vehicle services, but what impressed us most was how genuinely helpful and welcoming everyone was from the moment we arrived. When you are away from home and something goes wrong with your vehicle, finding people you can trust makes all the difference. For tire service, auto care, cold water, friendly conversation, and a great local lunch recommendation, we highly recommend Big O Tires in Lakeside!

I was so impressed by the customer service here! I needed service done on my truck and after a…read morehorrible experience with the dealers service department my daughter recommended Big O in Pintop. She made the appoint and I was not disappointed. Great service, Great price, Great customer service. So grateful to have found a place I can trust.!

Had a rough start with one of the employees. We did not communicate well, or to be fair, I didn't…read morelike his answer. The store manager intervened handling the situation very professionally. His response was above and beyond what was actually required or expected. I was very happy with the outcome. Kudos to the store manager. I would definitely recommend this business. Thank you.

Had a GREAT Service This Morning at the Discount Tire in Show Low ... Took in My Toyota Tundra To…read moreGet My Tires Checked and Ad Air ... Just Wanted To Give a Shout Out To Joe Who Was So Personable ... He Gave Great Service and Will Definitely Be Back When I Purchase Tires ...

July 28th, got a flat tired in Show Low. Kind gentleman put the spare on so I could drive to Future…read moreTire in Pinetop. Called them to let them know I was coming. 20 minutes later, got my car in immediately and put on the new tire. I was on my way home shortly after. While I was there, and since I had been getting email, they also did an "LOF", lube oil and filter. Thanks Dylan and crew, much appreciated.

Response to Dave S. Actually I could of got the tires at several places in town. Including Discount…read more, tractor supply. They both had them in stock. Rex quoted $99 plus tax. If a service is "optional" as you say then I would be given the option. I was not. I am here to say that Rex was extremely unethical and dishonest during my experience with your company. I am glad I did not trust him to provide service to any of my elderly friends or relatives. $99+tax was the quote from Rex. The rest of the bill is a scam. I certainly do not appreciate you trying to justify or make excuses for Rex. It is like you are trying to feed me the same BS that he did. It is a crooked way of doing business. You know it and so will the community.

Was in town for Fourth of July weekend and discovered a nail in my tire. I called Roberts Tire, and…read morethey got me in right away -- on a Saturday morning during a holiday weekend! The staff was very friendly, the waiting room was clean, and the service was super fast. They found the nail and had the tire repaired -- we were in and out in just 20 minutes. Other nearby shops were either closed or had long waits (up to 1.5 hours). Roberts Tire took care of us the second we pulled in. Highly recommend -- they really saved the day!

Great service and pricing on tires is better than others out there. Will be back when time to…read morereplace all 4 tires on my Jeep.

Second Review on Future Tire Lakeside... This time, I needed a spare wheel for my trailer. It has…read more2 wheels, 4 lug with a spacing of 125mm between lugs and a hub centric of 5", the gentlemen called my trailer a unicorn lol. They did not have a rim that would work, so I'm looking else where. BUT, there is no reason not to tell about my experience. I would recommend, and I do plan to go back again, but here is why: Even though they did not have my rim, or get my rim, the man came out happily to measure my lugs and rim, another gentleman came out by the first ones request to re-examine my wheels in hopes he could help... no did not toss me off to someone else, got someone else to help us, to help me! Looked at a wheel I had bought else where, measured and explained the differences, so I know I can't use it safely (as I would have bought a spacer and wasted my money!). So even though, they could not sell me something, they went the extra extra mile trying to help me find a solution... So I recommend, and I will go back, this is my second experience and both have been exceptional. By the way, this is the lakeside store, I've never been to any other location only recent realized this was like some kind of chain, cause that is not the way it feels coming here, it doesn't feel like a Discount Tire, which I won't buy from.

I had a tire blow out and needed a replacement. Steve at Future Tire was very helpful and fair…read morewith the price and getting it replaced as soon as possible. He helped with another issue by giving us his professional opinion which was appreciated. I would highly recommend using Future Tire.

NATIONAL CHAIN SHOPS :…read more The Show Low Az Big -O- Tire shop seems to be an exception to the norm of desensitized personnel . Realizing that these shops have to deal with anybody who is just driving through town, this shop treats all customers with personal respect. From the skill and ethics of the mechanics to the management team, these men truly operate above board .

Ok, so we got a flat tire on vacation about 30 mins out of Show Low. We had AAA come and tow us…read more Big O Tire was open until 5pm last night (Friday). We got there at 4:54pm. We completely expected them to keep our car overnight but they got to work as soon as we got there. I can't believe how surprised we were and how relieved we were, I'm sure they thought they were just doing their job but it meant much more to us than that. After having dinner and discussing what happened, we decided to stay in Show Low for the evening so we could bring them pizza first thing in the morning. I strongly recommend this location and whenever we come back through (happens about 4-5 times a year) I'm going to bring them pizza again. Thank you so much for what you did for my wife, me and my doggies.

Ken at Towing and Recovery absolutely deserves 5 stars. He was incredibly kind, fast, and…read moreprofessional from start to finish. We were in a really tough situation while traveling, and he truly went above and beyond to help us out. It's rare to come across someone who cares this much and takes the extra time to make sure everything is handled right. If you ever need towing services, Ken is the person you want--highly recommend!

Sheryl E. I managed to hang my car up on a low wall (don't…read moreask--alcohol not involved). I called Barry at Lakeside R&T and he arrived in about 10 minutes to assess the situation. He went back for his big truck and spent a lot of ingenuity, time and effort getting down on the ground and up again many times while arranging equipment to free up my car without damage to it. The price he charged was very reasonable, too!

Sought out a mom and pop tire repair shop as I knew the big boys would probably refuse to repair in…read morepursuit of selling me at least 2 new tires. Center Tire took care of me in under 30 minutes and changed out the spare and remounted the spare under the bed of the truck. Couldn't believe how low the charge was!

The mechanics there are excellent especially Richard. But I would never go back because of the…read moremanager. Very rude with an attitude. No never again

Had my car repoed, went to collect it 2 days later and they charged me 125 in cash, threatened to…read morecall the police on my dad because he got mad when they REFUSED to give him a receipt, and still charged that 125 to my bank. Complete thievery. When I worked at Verizon, Amy was the biggest piece of shit to us and customer service. Thinking an employee used all of her data when it was her own employee. I seriously hope this place is out of business and being sued cause I don't see anything in their yard now. Pieces of shit.

Great price and very honest, had my wheel bearings repaired on my trailer and I was very happy with…read morehonest service

I purchased a Classic Vintage 1973 Ford F100 Pickup and brought it to J & S Patriot for an…read moreinspection. It got a clean bill of health. No pressure, great customer service, fair pricing, and most importantly, a hands-on owner who knows his stuff. The owner, Jim, even took me on a test drive to explain certain things. This shop impressed me, and I am not easy to impress. I love supporting locally owned businesses with a hands-on owner, and that's what you get with J & S Patriot. I highly recommend this place. They won't rip you off.

Oil change for '91 Mazda, 1.6 ltr…read more I provided oil and filter. Overfilled oil. Didn't top off brake fluid, even though the light is on, and bottle was sitting right next to the reservoir/master cylinder. Charged me to top off coolant. Looks like they mostly added just water. Was bright green before I brought it in, clear now. Didn't ask me. Charged me to top of washer fluid even though you can clearly see all the lines to the jets are gone. Didn't ask me. Didn't call to let me know it was done. $84+ for less than five minutes work. Won't be back.