July 28th, got a flat tired in Show Low. Kind gentleman put the spare on so I could drive to Future…read moreTire in Pinetop. Called them to let them know I was coming. 20 minutes later, got my car in immediately and put on the new tire. I was on my way home shortly after. While I was there, and since I had been getting email, they also did an "LOF", lube oil and filter. Thanks Dylan and crew, much appreciated.

Response to Dave S. Actually I could of got the tires at several places in town. Including Discount…read more, tractor supply. They both had them in stock. Rex quoted $99 plus tax. If a service is "optional" as you say then I would be given the option. I was not. I am here to say that Rex was extremely unethical and dishonest during my experience with your company. I am glad I did not trust him to provide service to any of my elderly friends or relatives. $99+tax was the quote from Rex. The rest of the bill is a scam. I certainly do not appreciate you trying to justify or make excuses for Rex. It is like you are trying to feed me the same BS that he did. It is a crooked way of doing business. You know it and so will the community.

Had a rough start with one of the employees. We did not communicate well, or to be fair, I didn't…read morelike his answer. The store manager intervened handling the situation very professionally. His response was above and beyond what was actually required or expected. I was very happy with the outcome. Kudos to the store manager. I would definitely recommend this business. Thank you.

Had a GREAT Service This Morning at the Discount Tire in Show Low ... Took in My Toyota Tundra To…read moreGet My Tires Checked and Ad Air ... Just Wanted To Give a Shout Out To Joe Who Was So Personable ... He Gave Great Service and Will Definitely Be Back When I Purchase Tires ...

I had a tire blow out and needed a replacement. Steve at Future Tire was very helpful and fair…read morewith the price and getting it replaced as soon as possible. He helped with another issue by giving us his professional opinion which was appreciated. I would highly recommend using Future Tire.

I became acquainted a month ago with Future Tire They…read moremounted tires for me and were excellent!! This week it started with a screw in my tire weird noises from front tire with screw. Beginning with the courteous and friendly voice on the phone I was treated very professionally, she clearly understood what I needed and assured me they could take care of me this same day. No 15 minute hold, no waiting your turn for an hour. They know how to get customers taken care of. The Manager drove my truck hisself returning quickly and his diagnosis was correct. I had a bad hub not transmission thank goodness as I had been told. This team and this Tire Business is the place to go. Great Service and fair prices. I will use them for all of my maintenance and highly recommend them. Rita Phillips

So after going through the BBB, the company reimbursed me for the repair. This could have all been…read moreavoided if they did so in the first place. Leaves a bad taste in your mouth but I'll give them another star for EVENTUALLY doing the right thing.

Our summer camping trip to Big Lake got off to a bad start when the radiator blew on the top of the…read morerim. Thankfully, we had AAA and while we were trying to tell AAA where we were, Fraley's tow truck came up over the hill returning from a tow to Payson. The driver pulled over when he saw us stranded on the top of the hill, vehicle packed to the rim with two teenagers and a 90 lb dog. Dan had the tow truck loaded in no time and even went so far as to try to locate the radiator while we were en route to Show Low. Unfortunately, our vehicle had 3 possible radiators so they couldn't order the part until we got to Show Low. As soon as we arrived, they determined which radiator was needed before they even pulled the Tahoe off the tow truck. They got to work on it right away, pulling the radiator so that when the new one arrived all they had to do was install it. Jennifer in the office was great, making sure we all had water (including the dog) before we did anything else. Once the repair was done, Jennifer explained they are an authorized Napa parts repair shop, so if there were any issues with the new radiator the work is warranted at any Napa repair shop nationwide. Our trip was delayed, but they got us up and on the road again very quickly. We are very thankful for the way Fraley's took care of us in one day. We were on our way out of Show Low and even made it to get camp set up just before Sunset.

Sought out a mom and pop tire repair shop as I knew the big boys would probably refuse to repair in…read morepursuit of selling me at least 2 new tires. Center Tire took care of me in under 30 minutes and changed out the spare and remounted the spare under the bed of the truck. Couldn't believe how low the charge was!

The mechanics there are excellent especially Richard. But I would never go back because of the…read moremanager. Very rude with an attitude. No never again

Not so much a good place anymore. Makes me sad. There are plenty of other places to go in Showlowread more

Came here for an oil change while passing through on a work trip. I forgot to knock it out before I…read moreleft so I took a chance and dropped in. The owner, Dave, was in store chatting with customers. They got me in and back on the road right away. Staff is great, oil change was fast and affordable. I would highly recommend Future Tire for both tires and maintenance.

We had a flat tire while in the mountains....yikes! It was near closing time when we arrived at…read morethe tire shop.....but Canon and the crew got us taken care of and fixed us up with new tires at a reasonable price. Manager Canon showed us professionalism and integrity while dealing with an unexpected tire problem and expense. Thank you for your good customer service.....and quality tires and warranty.

I have purchased over $5000.00 worth of tires from this store this year. But their customer service…read moreis horrible. After being completely ignored today when I went in to purchase another set of tires, I am done with this store. They ask you to shop locally, then treat you like garbage. Discount tire will be my tire source from now on.

Was in town for Fourth of July weekend and discovered a nail in my tire. I called Roberts Tire, and…read morethey got me in right away -- on a Saturday morning during a holiday weekend! The staff was very friendly, the waiting room was clean, and the service was super fast. They found the nail and had the tire repaired -- we were in and out in just 20 minutes. Other nearby shops were either closed or had long waits (up to 1.5 hours). Roberts Tire took care of us the second we pulled in. Highly recommend -- they really saved the day!

Great service and pricing on tires is better than others out there. Will be back when time to…read morereplace all 4 tires on my Jeep.

NATIONAL CHAIN SHOPS :…read more The Show Low Az Big -O- Tire shop seems to be an exception to the norm of desensitized personnel . Realizing that these shops have to deal with anybody who is just driving through town, this shop treats all customers with personal respect. From the skill and ethics of the mechanics to the management team, these men truly operate above board .

Ok, so we got a flat tire on vacation about 30 mins out of Show Low. We had AAA come and tow us…read more Big O Tire was open until 5pm last night (Friday). We got there at 4:54pm. We completely expected them to keep our car overnight but they got to work as soon as we got there. I can't believe how surprised we were and how relieved we were, I'm sure they thought they were just doing their job but it meant much more to us than that. After having dinner and discussing what happened, we decided to stay in Show Low for the evening so we could bring them pizza first thing in the morning. I strongly recommend this location and whenever we come back through (happens about 4-5 times a year) I'm going to bring them pizza again. Thank you so much for what you did for my wife, me and my doggies.

I had Justin replace my brakes on my 2012 Hyundai Veloster as recommended by Firestone when I had…read moremy oil changed they said I was down to 15% on my pads. Justin pulled it apart and compared the new pads to the old and told it was more like I had only used 15% of my pads so I really didn't need new ones but I didn't want him to have pulled them for nothing so had him put the new ones on and I kept the old ones in case I have trouble later getting parts. He did my brakes quick and easy and for like a third of what Firestone wanted. GREAT JOB!!!

From the owner: We work on everything.read more