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    Richardson Heating & Cooling

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Services - Richardson Heating & Cooling

    HVAC installation or replacement

    HVAC system repair

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    7 years ago

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    All American Appliance Service

    All American Appliance Service

    (46 reviews)

    Was referred by the home inspector and I'm glad I didn't check Yelp but just trusted him. My…read moreservice call was scheduled promptly. My only frustration was that they couldn't narrow the appointment window beyond 8 - 12. However, the day of, I was sent a text to let me know the technician was on his way and I could monitor his location! This is a game changer for service calls!!! Imagine not being tied to the house all morning! The technician was extremely knowledgeable and helpful. He went above and beyond to show me what had happened and explain what needed to happen. The repair itself was simple, but having an experienced technician made a real difference. Cheap? No. But I suspect cheap is what got me here in the first place. Had All American Appliance done the install of the dishwasher in the first place, I don't think I'd be looking at thousands in restoration costs. Go with professionals and know that the work is being done correctly.

    I would strongly encourage potential customers to consider a more reputable company before doing…read morebusiness here. In my experience, this company does not adequately stand behind its workmanship despite advertising a "100% guarantee." The original repair work on my ice machine was completed in mid-August at a cost exceeding $550. Within a short period of time, the unit began experiencing additional issues. In October, when the machine stopped working, I contacted the company and scheduled a service appointment. After performing troubleshooting on my own, I was able to temporarily resolve the issue and informed the company so they would not need to make a service call. At that time, I was specifically advised not to hesitate to contact them again if the problem returned. Now, in mid-May, the ice machine has once again begun intermittently malfunctioning. When I contacted the company regarding the recurring issue, I was informed that I would be required to pay an additional $100 service fee simply for them to inspect the appliance. Based on this experience, I do not believe the company's advertised guarantee reflects the level of post-repair support actually provided to customers. I was also disappointed in the manner in which the matter was handled by management.

    Richardson Heating & Cooling - hvac - Updated June 2026

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