Every other mechanic was booked out and Chris understood my problem and took great care of me. I…read morewas driving from Montana to Pennsylvania and broke down in North Dakota. Towed my car to this shop to fix a rotor. They were very responsive and honest. Told me I may need a hub but ended up being fine and they were honest. Great shop. They care. I was expecting it to take 24 hours and they got it done in 4. Thanks. Also $600 cheaper than what the dealer quoted.

Andy and George's has been my go-to, number one trusted place for vehicle maintenance since I…read morestarted driving. I appreciate that when I bring my vehicle in, they give me all of the information and options I need to made educated decisions about my vehicle. They are knowledgeable, patient and very friendly. Even though I don't live in Bloomington anymore, I still bring my car to them because I don't trust anyone else.

had appointment for an oil change they canceled it. schedule it for the next morning got a ride…read more They kept the whole day and still didn't do an oil change. would not recommend this place.

Son brought car in to get oil change and just wanted conventional. Employee was not very polite…read morepushing full synthetic. 2nd chance after previous experience with poor service at Mankato location. Will not be going back

Brought the car in for an oil change and diagnostic to find the cause of a sporadic stall. They…read moreidentified and fixed the issue promptly. I checked part cost online against what they billed me; while it was possible to find a cheaper rebuilt part - they didn't mark up the part cost for new and charged me next to nothing for labor. After I picked up the car on my drive to work there was noticeable misfire (confirmed with OBD reading) I called them up and John said to bring it in and they'd take care of me. He's a man of his word; we couldn't be sure if the issue was caused from the work or not - so they replaced the part in question same day - no hassle necessary. While they're not bargain basement cheap on price - they are trustworthy and stand behind their work. I spent a lot of time to find an honest mechanic after moving - I'm relieved to say I found one.

It took almost 2 hours for them to perform an oil change for which I had an appointment. They…read morecharged me for windshield washer fluid, that I hadn't requested and they forgot to reset the oil Change sensor. The only plus was a car wash. Don't think I'll be a return customer.

BUSINESS IS CLOSED…read more Wish they were still open, sounds like one of the last honest auto places in Bloomington, based on reviews.

I found their service above reproach. They not only took car of my car, but gave me advise on…read moretires and proper tires for the job. They do not do tires, therefore there was no incentive to help me other then treating me as they would their own family member. They found my problem was a very simple fix. Sense I am towing a camper, and will be putting on 5,000+ miles in the coming months. Asked to check it out on key points of ware. What they found was no surprise. I had noticed a possible problem in the last few hundred miles. The were able to fix it now, rather then having me turn. I am very happy with all aspects, in clouding how clean the place was.

Thought I just needed to replace my Focus' spark plugs only to get under the hood and discover oil…read morehad completely flooded one of the housings out! I knew finding the source of the leak wasn't gonna be within my own capabilities, so searched repair places online and found Eric's Repair (with good reviews) nearby; gave them a call to schedule their soonest available opening. It was three days away, but from chatting with them over the phone, they sounded confident they'd be able to assist in the repair needed. Dropped her off as soon as they opened at 8AM on Friday. They'd let me know they were only open for a half day until noon, but they'd do their best to get everything diagnosed at the least prior to close. My husband dropped me off at work and by 930AM, I'd been sent a text and email with a link to the diagnosis (complete with pictures and detailed explanations) so I could authorize (or decline) the work. It also included the breakdown of cost for parts and labor required. It was really impressive! I've never had an auto repair place be so transparent and thorough! Everything looked reasonable, so I authorized the work and they got right to it, in fact they even had my car all fixed up before close! I wasn't able to go grab it because I had a late shift myself, but they were totally cool with housing her over the weekend inside their garage (which was especially kind since there was some inclement weather and I do keep her garaged). I was able to go in and pick up first thing Monday morning. I chose to pay there at the office, though there was an option available to pay via an online portal too. Their front office is super cute actually, with a toolchest coffee maker and an engine block table. Seemed decent if you needed to wait for a quick oil change or easy repair. Bathroom is available if needed too. I noticed right away while driving the short distance home that my baby is better. Better than expected even. She used to have a pretty significant engine rattle while idling and at certain RPMs between gears. That rattle is GONE, and it felt like she was gliding effortlessly down the road. These guys fixed a 5+ year old problem! I'm so grateful!! All the employees I interacted with during this seemed friendly and courteous. I can assuredly say that the next time I need an auto repair (which, admittedly, I hope isn't any time soon), I'll be coming back here again. Highly recommend these guys. They're doing it right in a day and age where not every place does.

Good shop! Honest and thorough, very thoughtful. Small business that's not willing to participate…read morein taking advantage of unknowledgeable customers

Get the job done but there's no over fill lot so they just park your car/truck on the street if it…read moregets hit not on them and if parts get stolen off your vehicle like I had done to me it's not there issue you want to trust a shop to fix and protect your vehicle tell the job is done but this shop failed at that.

Unfortunately, I will have a bad review this time. The…read moreservice went down very bad after the original owner Russ sold the company to the next door and left. Everything was perfect during his time.He really gave attention to his customers and was very helpful. I needed a transmission service last month so with the past good experiment I came to this place, again. My car stayed there all day and then they told me that I did need a transmission service. The front desk person told me that, they can rebuild the transmission with the cost of $ 4100. I asked him if they can find an used transmission and then install it. He told me ,sorry there isn't any used transmission they can find. I asked him, if I find a used one and they can install; he said they don't do that.7 So, his goal was to rebuild the transmission and charge me $ 4100 +. I didn't follow his advice and left. Then, I found a used transmission in Wisconsin online, bought it and delivered it for $ 800. I went to my mechanic garage, they did a fantastic job and replaced the transmission. It was $ 1500 total, part+labor. I saved lots of money and my car is running perfectly on the road. I will never go for any service to Transmission Service store again. Unless, Russ decides to come back.

Great customer service. Tom was very friendly and explained everything clearly. The job was…read morefinished in a timely matter. I was given a loaner car at no charge. I felt like the price was fair-never seemed like I was getting gouged. I'd go back again.

Updated review two years later, and this place still holds up. They are accommodating, reliable,…read morehonest, reasonably priced, and are not condescending like some auto shops. I can go here and trust that I won't be lied to or manipulated into something that I don't need because I don't know any better. I've had really bad experiences with other auto shops, and John's is the only place that I can take my car to that won't have me feeling uneasy or anxious. There isn't really much more I could ask for. I have taken my car here and my girlfriends car here, and every time they have done right by me every time without fail.

Today Joe was my auto technician! He went above and beyond in servicing my Honda Accord!! I am so…read morehappy with Honest 1 Auto, in Bloomington, MN.

I came here not knowing anything about cars but that it was making a noise. When I arrived everyone…read morewas so nice and they didn't make me feel stupid for not knowing anything. They went above and beyond and I am so grateful. The owner also has stickers available that I put on my car. This was the best experience I have had while bringing a car in. I also sat with another customer that said she had been going there for years. That made me feel even better about my choice to bring my car here.