Great service and parts department. Always friendly, professional and kind. Stephanie, the service…read morecoordinator is amazing and knowledgeable.

Bought new VW from this dealer. Bought new cars multiple times from many dealers - Toyota, Kia, GM,…read moreNissan, Ford and others, for the past 40 or so years. Everytime I buy the financial person will explain in detail what I am charge for and for any additional services like extended warranty, I am told how much and for what services. When I bought from this dealer, they were included in the deal as if they were free. Added multiple items without asking me or revealing how much it cost. When I discovered it, no much was done to redeem the situation. DO NOT TRUST THE AGENT OR THE FINANCIAL PERSON. CHECK EVERY DETAIL. I WILL NEVER BUY FROM THIS DEALER EVER AGAIN. The same thing happened to another person that I know that bought from them.

Never bought car at Richmond auto mall "European" dealers until recently. Always seemed the…read moresalespeople would turn around and find someone with same ethnic background as me. I went here recently and told them how I was treated at bmw and Mercedes. I also mentioned how I Langley dealers had better deals The sales guy treated me well and I was able to close the deal with a competitive deal Thx Audi team

Terrible service. tried having us buy a vehicle from under other potential customers why they were…read moreworking a deal.

Got my 2021 cx5 gt turbo here earlier this year and it was such a easy and smooth process! Also got…read moremy mother's 2021 cx9 here as well! Got great help and it was super quick! Delivery was swift and efficient and the vehicle is absolutely amazing! Super smooth driving and amazing control. * customer service 10/10 - got treated like loyalty!

I dealt with a sale representative who goes by the name of Hossam Elshafei a real crook and…read moreextremely incompetent person. This man has no place in this industry. I will be filing a lawsuit with teh Supreme Court of Laws of Vancouver. BC against him and the Mazda Signature this coming week and will highlight the disgraced saga, I have experienced with this Charlatan regarding the a defectous car that I leased from them. If I could give to this company and the crooked Sales person one thousand star under ZERO, I would not hesitate even one iota of a secund.

Henry Lee at Open Road Toyota was outstanding, clear, patient, and truly made sure I was happy with…read moremy 4Runner. He explained everything without pressure, followed up afterward, and felt like someone who actually cared. Highly recommended to anyone shopping Toyotas. He's honest, has great character, and puts you first.

Toyota vehicles in general have some unique qualities for which I often like to refer to as…read moreToyota-ness . Things everyone know about Toyotas include reliability, reliability and more reliability . Oh and of course higher than average resale value is a given too . But what I was referring to as Toyota-ness is a bit more subtle and nuanced . For example their 4 cylinder engines are fairly fuel-efficient in their own right but often emit a coarse or even raspy note when pushed . And yes their vehicles usually last for a looong time under normal driving but moments of excitement behind the wheel are few and far between . Also next time when you sit inside a newer compact Toyota product try pushing the cabin liner up against the roof and you might feel some hollowness which is somewhat disconcerting . That said I do applaud their work on the current gen Corolla as they all come standard with LED lighting and great styling not to mention advanced safety sensing technology . And don't even get me started on the newly redesigned Prius cos it looks simply stunning ! So to recap if you prioritize reliable , trouble-free and uneventful transportation then look no further than your local Toyota dealer .

Thank you, Allan for helping me with my car seat issue. Instead of getting me into the shop for…read morefixing and charging me, you fixed it yourself and sent me on my way, no cost to me. Much appreciated.

I had an absolutely amazing experience on all customer service levels, Dueck Richmond has outdone…read moreitself. I bought a new EV, and being my first EV, there was a million questions....all answered. Every person was friendly, helpful, extremely knowledgeable and went beyond the "standard" of customer care. Such a refreshing experience to be treated well and appreciated, - even happened before I was serious about my new vehicle. If your reading this, I recommend this location with 5 stars hands down. And I purchased an amazing vehicle too. Go, they will help you without any pressure, and their line-up of vehicles is also great.

Shak and his team create a wonderful positive atmosphere at this dealership! You can feel the…read morepositive energy as soon as you walk in!

Excellent business! Friendly staff, helpful sales reps, and great deals! Under new management Go…read moreRichmond Chrysler is a 5 star company!

I had a really good experience with the recent purchase of my 2024 Kicks SV. Igor is a great…read moresalesperson. Very knowledgeable, hardworking and kind.

This dealership is very good at convincing clients to upgrade but when it comes to closing your old…read moreaccount they take their time transmitting the payment to Nissan Finance. So much so that you get deducted another payment for a car you already returned. A manager will promise you that they will help you with the refund but does nothing. It's more than a month since I returned the car and my refund is no where in sight. When it comes to problems like this, they love to come up with promises and excuses meanwhile you're scrambling to make up for the amount they deducted. And right now they are ghosting me, nice!

Terrible experience. Staff were incredibly rude. Was looking at a Mitsubishi Outlander but will…read moredefinitely not be buying one now. Shop ANYWHERE but here.

This is the newest Porsche dealership (OpenRoad Group) in the Richmond Automall. It's located at…read morethe entrance of the Automall (same spot where Richmond Hyundai and Richmond Volvo was located decades ago. And of course in much newer and state of art setting up. I was glad that I found myself the car I wanted for years here in PCR ..... The sale experience I received from the sales associate Jim Wan was outstanding... Jim is professional, friendly and patient. He definitely had earned my business... I would highly recommend Porsche Centre Richmond and Jim Wan to all my friends and family.

Porsche Now Richmond has opened a pop-up store at Aberdeen Square next to Aberdeen Mall…read more This store will remain open till the end of 2020, at which time the new auto shop will take over operations at the Richmond Auto Mall. Being an ol school kinda guy, I still love the classic 911! However, on seeing the newly redo 2019, 911 Carrera 4S Coupe ... I'm love struck! Porsche is moving with the times & is heading towards the fully - electric - direction! Porsche however, is promising speed will not be sacrificed! The new Taycan Turbo S drops soon at a cool skip a heart beat - $213,900 (Canadian)!!! Mama Mia! I wonder if wipers & tires are included!? Acceleration 0 - 100km/h in 2.8s!!! Overboost power 560 kw + Launch Control up to 750 hp!!!!! Son of a gun!!! An electric car!?! Say what!?? Daaayyuuummm! I will buy my lottery tickets this Friday! Wish me luck. If that doesn't work out I'll be sending my resume into Porsche asking for any position available, even - Water Engineer aka - car washer! Vroooooommmmm vroom ... see yah!