Were excellent to deal with! Came from out of town. Were very accommodating, fast response. Answered all our questions! Excellent!

I just bought a truck at Cam Clark. I have never reviewed anything before, but in this case I needed to say how great the experience was. Steven Zong was a strait forward honest salesman. he didn't waste a second of my time and had me in the right truck, right price, fast. Financing and insurance were breeze with Karla and the GM Kerry was the icing on the cake. It was a suprisingly lovely experience to buy a truck from these guys. 6 stars! read more

I'm writing to say how amazing the service was for my 2020 Ford F250 last week when I really needed it! I spoke to Kevin as my daughter had added engine oil in the wrong place (power steering reservoir instead). I was on my way to Kelowna from Vancouver and Kevin fit me in and they also did the service I needed, despite being understaffed that day and backed up. Kevin understood the urgency of my situation and did everything possible to make the correction happen and assure that my vehicle ran smoothly and safely. Cant say enough about the service team at Cam Clark in North Vancouver! read more

My vehicle was here due to an icbc claim - after being written off, I wanted to keep my rims and tires so I brought the stock ones. When I went to pick up my tires, pieces were missing - so I paid full price to have my tires swapped, returned to me not in one piece and I have to go back at a later date to pick up said pieces they lost. Don't recommend this place, I should have been refunded for my tire swap if anything. Pathetic. read more

Came here to check out the Ford Ranger to use as a business work truck. I dealt with Jerome Santos who was very accommodating and personable. He communicated with me over the phone and through email and provided all the information I had requested. Jerome followed up with me multiple times as they had new inventory but was not pushy at all. Over the past decade, I've bought at least 1 new car per year and my experience here was one of the best. The Ranger was on my short list but ultimately I went with a pre-owned half ton truck from a different dealership, however the team at Cam Clark and Jerome specifically provided excellent service and if I'm ever in the market for a new Ford I will go back to them. I've previously used their service and parts department for my Fiesta and have no complaints. read more

Cam Clark Ford Lincoln - Test drove this Ranger FX4 Lariat with Jerome - Car Dealers Near Me - North Vancouver, British Columbia

I was watching Psych on Amazon Prime, and saw this place in the background. 5 stars.

Had an oil change here and they quoted me a price of $64 . When it was done they charged me $133 because they said they needed an extra quart of oil these people are not honest . Stay away from them . They also said they would refund my money for the $75 for the extra quart of oil but they never did . Nothing they say is true don't believe them stay away read more

Awful from start to finish. Bought a car from Cam Clark - they sure are eager to get you to buy. Bought the car, and without a lie - something in this 'new car' has broken down every few months. Probably the worst quality vehicle I have ever driven in my life. I think the worst part is that I have had to bring it in for the same fix multiple times, not once have they 'fixed' something proper. I cannot figure out if they don't know what they are doing or if their team is inexperienced at fixing things. Would I recommend this dealer for Sales or Service? No. Would I ever recommend a Ford? No. Quality, is not job #1. read more

Booked an appointment a week ago to get 2 new keys for my Navigator. They said they had them in as well as a new fob. I also requested a diagnostic on my coils as I know there is one that is ready to go from a previous test. I am told this will all take about two hours to program the keys and check the coils so I said I would wait around. When I arrive on time I am greeted by a Steve who tells me he will need my truck for the better part of the day and they will be happy to shuttle me to the Seabus. I told him it was important I had the truck back in the afternoon it runs a little rough but it runs. I am then called at 4pm to have Steve tell me I have bad news, you need a new engine there are misfire codes everywhere and you were also down 4 liters of oil. (that is my bad as the indicator said oil was fine). He said they topped it up but they should pull the engine apart to check for scoring and most likely we should just look at a new engine. I ask him about the keys and he tells me "what was the point of doing the keys if you need a new engine". I ask if they tested the coils he said what was the point you have bigger problems. I tell him I am coming to pick up the Truck they charge me the diagnostic fee which is fine then on top $60 for 4 liters of oil. I pick up the truck and I look at the paperwork and it says "Advisor to order keys and fob" so they never had them in stock even though I ordered them a week before. They also told me the key blanks were $35 dollars each Steve tells me they are $75 dollars each. (I have a recording of the woman quoting me $35). I then see on the report they never tested the coils only listed misfile codes and quote " Due to engine noise will require engine replacement" that is a pretty bold statement for a misfire code (which is probably due to a bad coil) When I cranked on the motor it purred like before it was the lack of oil that was causing the issues. I drove around for a while and it drove just fine no indication of anything else. So $270.77 later I have 4 liters of oil and avoid the $10,000 for a new engine and no keys and no test results of my coils. If I could ever feel set up it was yesterday. read more

Amazing dealership! Amazing staff that truly care. Sales to Service to body shop and parts Staff are knowledgeable and professional. They work hard for the customer. read more

Visited to have vehicle repaired at body shop. Customer service is top notch. The workmanship is solid but not perfect. I also bought merchandise from parts department, staff is eager to help and friendly to boot. read more

Best place to buy that new truck. They are even good at dealing bitchy customers as I have seen. They always take great care of me and would recommend. read more

Worst Service Experience I have ever had! Had to fight to get them to address warranty issues - told to "take your car to another Ford Dealer if you want the repairs done under your warranty! Save your money - NEVER BUY A FORD EXTENDED WARRANTY!!!!!!! DO NOT EXPECT HONEST AND COMPETENT SERVICE FROM CAM CLARK FORD NORTH VANCOUVER ! AVOID "LANCE" in service AT ALL COSTS - HE IS EITHER A MORON, A CHEAT, OR BOTH. Do not expect "Keith" the Service Manager to follow through on requests for service. If you make the mistake of going here, get a another quote elsewhere - odds are the assessment from Cam Clark Service Department will be WRONG!!! I WOULD NOT SEND ANYONE TO THIS DEALER! read more

On Nov 23, 2021 I took my brand new F150 into get Recall work completed as per the recommendation from the Service Advisor on my last visit, the letter in the mail from Ford and the alerts on my FordPass app. On Nov 19, 2021 I made the appointment in person with a Service Advisor and he also confirmed the recalls needed attention so he booked me for 8:30 am on the 23, I dropped the truck off at 7:30 am and left for work. I get a call from a female Service Advisor at 8:30 am confirming my appointment for a scheduled oil change, I told her no, it's not there for that, it's for the recall work. She said it's not a recall, we only fix parts if they are broken, I said talk to the advisor who booked the appointment about the work needing to be done. I returned to the dealership at 1:00 pm to pick up the truck, saw that it was in the same spot I originally parked it. Go to speak to the service advisor only to find out it sat there all day and wasn't touched. She then proceeded to tell me it's not recall work, she wouldn't explain why. I asked for my keys back and told them I will never bring my truck to this dealership ever again. I have never seen a million dollar dealership hire such incompetent staff to navigate peoples large purchases. When I wanted to talk to the Service Manager or the General Manager, they were conveniently busy. If you want to deal with professional individuals, stay away from this dealership. read more

Showed up at 9am for my appointment for an hour and half job. 11:30 and I am still here. Would have helped if they even started looking at my vehicle before 10:30. Nice enough front desk people and they offered to shuttle me somewhere. Just get the impression they think their time is more valuable than their customers. Will not be coming back. read more

Buying a car is exhausting. You do research online, find the style you want, you go for multiple test drives. You then get to talk to sales reps who are constantly trying to get you to buy a car you don't really want. There are some really Slippery lying cheats in some cases. And then you meet Douglas at Cam Clark Ford. I asked that guy about 100 questions and he answered every one, patiently. He let me test drive 2 different cars and they were good long test drives. He spoke to his wife and told her he would be late coming home because he had to help a VIP customer. I asked him to price out the car I wanted with the extended warranty and without - "no problem Mr. Customer". I asked for the Costco deal and the X price. He came back with a great price lower than either. If I am spending 30k on a new car I appreciate a patient sales rep like Douglas. read more

I phoned up to speak to someone in the service department about a question I had regarding fixing some paint damage (whoops!), and although the service department was closed, the person who answered the phone (Nathan) was incredibly informative and nice. He was happy to help (despite my clearly not being in the market for a vehicle right now), and I'll remember his kindness and knowledgeability the next time I'm looking to buy. read more

I needed reliable transportation to get back and forth between Vancouver and Edmonton because of aged parents and found myself looking in the North Van Auto mall. At Cam Clark Ford a salesman approached me and introduced himself and I explained that I was a retired person in need of reliable transportation. He showed me several used cars, test drove one then looked at a 2006 Ford Fusion which I ended up buying.The salesman reviewed the mechanical inspection report to see what might be of concern.He determined that the car required front brake pads and a new battery,which were provided at no extra cost to me. I am still driving this car almost two years later and will definitely return to the same dealer for my next car. read more

I bought a 2008 ford ranger from this dealer. The paint is now falling off the truck. (Common ford truck issue). Service dept tells me , warranty expired and buy some black paint and try to fix it! Ford knows about the poor paint on their trucks, but will not acknowledge any fault. Next vehicle....Ford,NOT read more

Service department claimed I needed gasket replaced ($3000). Other dealer said nothing wrong with it - drove that truck for 3 more years without any issues. Bought a new truck last year and started having warning lights appear - Service Manager said couldn't do warranty on it "I don't know who to bill" was his explanation. Took it to another dealer who replaced the turbo under warranty that day. I've bought 3 trucks from this dealership and you'd think they would appreciate repeat clients a little better. The parts & sales teams have been great to work with over the years but the service team brings the entire experience down. You need to be able to trust in the quality of the their judgement and workmanship. I don't trust either from experience. read more

Staff here was not knowledgeable at all about the cars they sell. I was looking to test drive a Ford Focus ST and no one at the dealership knew what I was talking about. This is a model that's been in production for the past 5 years. However, I will concede that they were politely unknowledgeable. read more

The purchase experience was good, but afterward they hound you like a needy obsessed stalker with self esteem issues, calling and emailing you daily to get you to fill out customer satisfaction surveys. After a week of this, I asked them to please stop; that I can't be bothered filling out their survey. In response, I was huffily told that because of my disinterest, "we're sorry we sold you a car".... but the emails kept coming. After telling them to stop again, I received a letter in the mail. Hogwarts showed less tenacity when they tried to send Harry Potter an acceptance owl. Ford pleaded with me to leave a yelp review, so here I am. Congratulations Cam Clark Ford, you finally hounded me into taking time out of my day to give you customer feedback. My feedback is this: Lighten the fuck up on your customer feedback policy!!!!! I bought a car - that's it. You didn't save me from a hoard of zombies. You didn't cure my cancer. It's a fucking car. I don't owe you anything (aside from the mutually agreed upon lease payments) and I don't have time to fill out your bloody survey. If you want me to do your customer satisfaction research for you, then offer to pay me for my time. In short, unless you like constant daily harassment from a clingy corporate entity, I would suggest going elsewhere. read more

Definitely recommend this dealership! I recently purchased a 2018 Mustang GT premium from them. Although I watched all the reviews of the car on YouTube, I learned a lot when they went trough the car with me. They know about every detail. Also, whenever I have a question about the car, I just pick up my cellphone and call one of them and they guide me through! read more

This was my first time buying a new vehicle. I only knew the gist of what I wanted but as I did more research my wants and needs changed and grew. Jacob and Farzin patiently listened and found me my perfect car. They were honest, helpful and informative and at no point did I feel pressured. read more

Service, is like a breath of fresh air. From the moment I walked in I received eye contact with all 3 reps at the counter and a friendly hello from the one closest to me. I was help almost immediately. The service rep helping me needed info about my car and proceed to come outside with me to gather it as appose to simply sending me to get it myself. They handled my brake light (bulb) replacement right away and I was not made to feel like a burden the way Coastal Ford made me feel. I've found my new service department. read more

I came over from Victoria to buy my new Ranger - Cam Clark Ford had advertised an especially good deal on some Rangers that had exactly the features and configuration I was looking for, $1000 better than my local dealer could make. When I got there, the deal was exactly as advertised - no surprises - so I bought it. The truck is great, and the staff were very helpful - even had 4 salespeople at 7 pm moving the canopy over from my old truck to the new one! read more