Just had fender repaired elsewhere for a fraction of what Winks quoted. Winks estimate included…read moremany unnecessary repairs that exceeded value of car. Even if you have insurance, look carefully before committing to have work done there. There ARE other places that do collision repair, keep looking and trust your gut.

Dented bumper replacement-via insurance company. 1st part installation/terrible. Didn't fit…read moreproperly/billed my insurance company (4) times for additional money and then charged me for 2nd part/paint and install. After being payed by vendor for both parts painting/install. Over 3 month period Winks reimbursed me part of what I paid out of pocket. This is NOT a trustworthy company and will take advantage of customers who attempt to bring business to "local" businesses instead of dealerships. Very disappointed with their lack of honesty and customer care. One employee was great-she's the lead bodywork appraiser. Other than that, i would not recommend this company to anyone. Especially people of color. Which I am btw. Very much felt dismissed when I registered my complaint about the initial repair.

The folks at Ithaca Foreign Car are simply and absolutely the best. They have cared for all three…read moreof the Volvos I've owned--starting with a 544 in the '70's--and sold me two of them. They are skilled, helpful, and creative. They are the reason I keep buying Volvos.

Have bought 11 cars from IFCS over the years. Their after sale service is…read morefirst rate and at a fair price. Have recommended them to friends & family. MLL Corning, NY

I was leasing a 2013 Toyota Rav4 from Maguire Toyota. My lease wasn't up until Sept. 2016. However,…read morefinances had changed and I needed a lower car payment. So my husband and I stopped in to Maguire Toyota and worked with Mike Melice, Joe Ruta and Frank VanDerPool. I explained my situation to Mike, told him the budget I wanted to work with, he went outside and picked three cars that I could trade my Rav4 in for. One of those cars was a 2012 Volkswagen Passat, We took it for a drive and I fell in love with it!!! Mike explained the details in a language we could understand. IT was so comfortable! Within about 2 hours, I traded in my Rav4 and drive away with a beautiful Passat in MINT condition and a full tank of gas! It was such a smooth transaction....I will ALWAYS return to Maguire Family of Dealerships. Thank you Mike, Joe and Frank for always taking care of my husband and I.

I have to say we have taken all of our cars to Pritchards for inspections and repairs. In the past…read morefew years with warranties we have had to take our cars elsewhere - like local Subaru dealer and were astonished that they tried to tell us work that was needed on the car that IT DID NOT NEED. Took it back to Pritchards after having the recall work done and had Pritchard's go over the car thoroughly - Whew - glad we did. Not only did they tell us what we did NOT need to do they also told us what we needed to do at a substanally lower cost almost $1000 less (!). I trust what they tell me and feel assured they will not tell us to do more work than we need on our cars.

We have been taking our cars there for about 2 years. They have the best service! They are honest…read moreand do not try to sell what you do not need. They also are reasonably priced!

These guys did a great job with my vehicle! Prompt service in a timely fashion! My car looks great!…read moreThanks for everything!!!

From the owner: If you need a quick fix for your pride and joy, your ride, call Petrella Brothers Auto Body…read more Petrella Brothers takes pride in repairing vehicles and has for over 47 years. We work hard to make sure that you are completely satisfied with your vehicle and our services. Petrella Brothers Auto Body works directly with all major insurance companies and is 100% qualified to fix leased vehicles. At Petrella Brothers, each customer receives personalized attention and courteous service. Matt Petrella personally meets with each and every customer to explain the collision repair process. And he spends all of the time necessary to listen to your concerns and provide you with knowledgeable and honest answers.

No call back, lied about parts being ordered, unprofessional . Dylan avoided an issue that…read moreChevrolet has deemed dealerships responsible for.

I don't know about the sales side, but the service side is pretty bad, save for Steve. They…read morepromised a loaner car, then said they couldn't get any every morning that i called, but also said they hadn't looked at my car yet other than to say it wasn't drivable until they had time to figure out what was wrong with it. Every. Day. They said they'd call back the first day, then never did and i was left stranded at work when i expected them to bring the car or a loaner back to me as promised, or even a phone call saying no it wasn't possible. My car was there for 115 days and i ended up being switched out of several loaners each week with calls saying they needed it right away at my inconvenience. Christina was really rude and condescending at every interaction, stopping me mid sentence to ask how old i was, like i was too young to be taken seriously when discussing my warranty. She then uses a cocked head, puppy dog look to get empathy instead of frustration, and discourages you from talking. Steve on the other hand called me back after i was done to clean my car and follow up and was genuinely nice. I wish i dealt with him the whole time. They are very understaffed which is half the problem that 80% of the service staff quit this spring, so it's another reason you should go elsewhere and be serviced faster. Update: when my car was finally released to me and i was driving it three hours home, it started making a loud rattling noise. Turns out, there were only two lugnuts holding my tire on. They either forgot to put the rest on, or overtightened and broke them off. But they could have killed me on the highway.

Johnny and his wife had been detailing my husbands car for a while now. He even repainted the hood…read morewhen it needed to be done. This is now his go-to detailer. We found him to be very reasonable for the quality of work he does. Also, this winter he sprayed the undercarriage of my husbands car. I highly recommend him.

Very professional, and timely. No gimmicks or hidden fees. I had concrete acid stains on the car…read moreand they were able to remove it at a very reasonable price. Happy with the service.

My daughter was in an accident just before Christmas. We called Tri County Collision to tow our…read morevehicle to their business. Right from the start, everyone who worked there was helpful and reassuring. They walked us through the process with the insurance company and explained the damages thoroughly. We will definitely use their services again in the future!

Tri-County was amazing! We were stuck with our pick up truck mired in the snow and mud, and they…read morecame in 10 minutes and helped us get it out very very quickly. Excellent service and very kind and pleasant as well!