Having to break up with my nail person when I moved from virginia was tough! After an unfortunate experience with another nail shop (see my previous review for that truly ghastly event) someone recommended Rich'z. This was by far the best customer service experience I've ever received at a nail shop. Their written policy makes it clear that they are deliberately trying to keep customers happy. My appointment was honored and on schedule; I was offered refreshments on walking in; the technician was attentive and worked a miracle of fixing the disaster from the other shop and the prices are reasonable. Will be going back read more

Absolutely the worst attitudes! Hien and Tracy have the worse attitudes. The techs are more concerned about doing each other nails than they are the customers. Poor service. Cindy Nguyen pay attention. There are nail shops on every corner and over 45 in Buford. There are options and your rating is not that best. No warm welcome when entering and no thank you come again when exiting. Third time is a charm. Deuces! read more

Tracey and Hannah are excellent for nails. I've been going here for years and wouldn't want to go anywhere else. I'm hard on my nails and they always hold up perfectly. Thank goodness a friend referred them to me! You won't be disappointed. read more

Amazing spot for nails, did both my gf and her sister's nails and did not disappoint and lasted a long time, very clean would come again!

It's been less than a week since Tracy did my S&S and they already look like I need a redo. Poor workmanship. Never again!

I love going to this salon. The vibe and atmosphere is so calm and they are great with designs . My nails are the green and black in the promo picture i told her my vision and she knocked it out the park ! read more

Oh my god what can I say about these people they do the best nail design Tracy is the best she does amazing work Sandy to she does my pedicures and I highly recommend this place to everybody the whole entire staff is very professional they know they work and the prices are super amazing for the talent that these unique individuals had to make our nails are lashes are pedicures that they are just amazing once again thanks guys you guys are definitely awesome read more

Let me start off saying that I hate getting manicures and pedicures. Never liked them because I dislike the feeling of someone handling my feet and hands. I've had so many bad experiences with nail salons being too rough or being so light they do a bad job, that I had given up on doing my nails professionally. That being said, I loved this salon. I started off with a plain pedicure because I came to my nail appointment early on accident. Kelly was so gentle with my toes, but still did an amazing job. All without me having to tell her that she needed to be gentle. I definitely would recommend getting a pedicure with her! I also got acrylics that day with Tracy. She was also so amazing, and has such a talent, it really makes my nails look like art. I think I will start coming with my girlfriends monthly for a spa day! I hope they never change. read more

Rich'z Nails & Spa - Sunflower nails - Nail Salons Near Me - Buford, Georgia

Very nice establishment, great quality on the nails, they stayed on for over 3 weeks even tho I was constantly hitting them by accident, they never crashed or anything, will be coming back to get them done again. read more

I use to come here all the time and all of a sudden I started getting treated poorly very rude dusted did not want to work with me on redoing my nails since the design I asked for wasn't right and they were being very rude for no reason and I was willing to work with them what a shame. This place is not professional read more

Rich'z Nails & Spa - What I asked for - Nail Salons Near Me - Buford, Georgia

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The rudest customer experience I've had at any nail salon ever. They have so many clients that they stopped caring about the customers satisfaction. The work they do is sloppy. The old man there is the worst with attitude and the owner could care less. Do not go there!!!!! read more

Went for a Mani & Pedi and was my best one i have ever had. I'm from Ohio and when i come in town i usually come here and haven't been in a while and the whole vibe has changed for the better! read more

I like this place a whole lot, but I don't have time to waste getting nails repaired on repeat. How do you get your nails done one day, the next day you go back because one breaks. As soon as you leave out and hour later another nail on the other hand is broken? PLEASE HELO ME IN MY NAIL JOURNEY! read more

Rich'z Nails & Spa - Nail Salons Near Me - Buford, Georgia

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I came here with my family and we got our feet done, and I wanted a full set. I was given an amateur to do my nails. As a person who does their own nails, I came to pay someone because I didn't want to do them. He was rough, not knowledgeable on how to apply powder or shape nails. All the employees walked by watching but said nothing. Knowing that is looked bad. I ended up being in there for 3 hours and had to leave before finishing because it was getting to late for my child who also got their feet done. I suggest not putting someone new to full set on to clients until they can listen to their client. I was definitely not satisfied with my full set. Everything else was fine. read more

Just got my nails and feet done here and it was not a great experience. I'm very particular when it comes to my nails and especially when I'm spending so much money. Im trying to find a nail salon in the area instead of driving to Lawrenceville but this won't be the one. I am not pleased and will not be returning. read more

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I keep my nails simple but I've watched them do the designs next to me. They can do just about any design and technique for nails. If it's trending, they probably have it; from diamonds to charms, they have all the nail accessories. You could probably message them on Instagram for a quote. They have tons of pictures on there. read more

Rich'z Nails & Spa - Acrylic Nails - Cool pink powder, round shape, matte gel top coat. Nails done by Tracy. - Nail Salons Near Me - Buford, Georgia

Bad bad bad never again ! I gave this place a second chance but no they keep doing crap ! Nails Breaking the second day overall quality of the design is low I'm very desalinated! The nail design Disappears and breaks in a day or two very ....the nail Shape was crooked and the design lines where so so so Uneven wow I payed 60$ or more ! The pedi is nice ! read more

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Sandy v did such an amazing job on my French tip sns set . I love this place and will definitely be coming back

As usual Rich'z Nails did a great job. My husband and I both got pedicures and our feet look and feel great. The service is always awesome. We don't go anywhere else and travel from Atlanta to Buford just for this. read more

This is it! I'm a week or so in and I LOVE LOVE LOVE IT! I'm so picky but the team here never falls short of amazing! Great vibes, great service.. I'm going back for sure! read more

Rich'z Nails & Spa - Ombré nails - Nail Salons Near Me - Buford, Georgia

I started going to this nail shop over a year ago. I tried my best to be loyal but the customer service here just sucks. After coming here over and over, I still have been treated poorly as a customer. Some of the techs just have very poor attitudes. I always make appointments but I've literally waited 20-30 minutes to be seen with no apology or anything. They do a decent job but there are too many other nail shops that have techs that are actually kind to their customers and value customer service. read more

Got my nails done here once and I will never go again. 9 out of 10 nails broke within 2 days. I should have gone back and gotten them fixed but I was so busy with work and school I had to take them off myself. They don't take their time with your nails, atleast with the girl I had. My friend really recommended this place so I went there but I was very disappointed read more

I went here with a pretty simple nail design which I thought they could do since they post such complicated stuff on Instagram. They looked at me like I was crazy when I showed them a picture of what I wanted and the guy was really rude to me. I also think he was making fun of the way my hands were shaking. My nails look bad and I left just wanting to cry and I'm not a very picky person. I don't know if it was my fault because I didn't explain clearly but just be careful if you go here :( read more

I don't recommend coming unless you like getting scammed. Hannah was very rude the entire time and left parts of my nails completely unpainted. Make sure you ask for a receipt too because they like to change your tip amount! I can get over terrible customer service but nearly doubling my tip amount without my permission is where i draw the line!! Hope you enjoy the extra few dollars now that you've lost a loyal customer!! read more

Masks were worn at all times, COVID care seems good. They did my dip nails and pedicure at the same time, which prevented me from enjoying the pedi massage. Guy doing toes was fine, but younger girl doing my nails was a problem. She ran the burr across my cuticles several times, my dip layers are way too thick, and the edges are not clean. She hurt me more than once bending my joints wrong. I get my nails done frequently, and I've never had anyone hurt me so much. Now I have to get my nails fixed, but I just wanted out of there. Will never come back. One star for COVID measures, one for the pedi. read more

This is the first time I have been to this salon and I'm so happy that I came. Tracy did my nails, she convinced me to try SNS again, i did ombré & marbled two of my nails, they look & feel amazing! Tina did my pedicure and that was also a great experience. I sprained my ankle two weeks ago and my foot and ankle are still extremely swollen and sore and she took extra care, and my toes still look great! I will definitely be back!!! read more

Rich'z Nails & Spa - Nail Salons Near Me - Buford, Georgia

I love this salon! Tracy is my favorite she does amazing on my acrylics and I like Tammy for the pedicures! read more

Rich'z Nails & Spa - Nail Salons Near Me - Buford, Georgia

I don't know why their review is low. I think their service is really good. Tracy and Hannah are my favorite over there!

Loved it here!!! I moved to GA in February and this nail spot is the first that I'd return to here! It's been extremely tough to find a place because almost every place has a review about a client getting fungi, etc. This nail salon is extremely clean. They use a different bag for every client for the pedicure station and use disposable tools but also sterilized tools which you can actually tell are extremely clean and sterilized. Phil did my toes and Kelly did my hands. They were extremely nice and fast. I did a gel manicure and classic pedicure, total was $54. I love that they added hot towels to my hands and legs. Definitely recommend it here!!! read more

They're fakes!! First in for most I do not believe that what they have posted on Instagram is actually their work. I've been going to the same nail salon for six years faithfully every week, and admittedly design is not their forte; so after finding Tom on Instagram I decided to book an appointment with him and drive 55 minutes to get there. I showed him four options of what I wanted but they did not have any of the colors to make anything happen so we went with the most basic design. prior to starting ANYTHING he said over and over that it would look exactly like the picture. The specific design required me to re-shape my nails, but because he said he had what he needed to make it happen I was fine with it. Now forward to pretty much the end, he starts to paint my nails this weird color that is not included in what I should be getting. Once asking him what he was doing he said "oh I don't have exactly those colors" once I started to say that he told me prior to starting he had everything that was needed he then said he didn't understand. Needless to say I was extremely irritated! I ended up settling for a basic regular polish with no design but was still charged for gel polish that I did not use. I wasted two hours commuting and $40 for a basic fill with regular nail polish.Now I have to go to my regular nail salon tomorrow morning to have this crap completely taken off and start with a new set since my shape has been ruined. Once this is all said and done I'll be out close to $90-100 thanks to their lies and incompetence! Save yourself the headache and frustration, DO NOT GO THERE! read more

I really struggled with whether to give them 4 stars of 5 and the ONLY reason that I gave them 4 is because although I LOVED the work that Sunny did on my nails he wasn't exactly the friendliest. He did make small talk but a little too abrupt at times. Jackie did my pedicure and OMG this ladies hands were touched by God! For a full set gel, pedicure and eyebrow wax it was $90.00 which wasn't bad. They offered wine and two people worked on me at once so for all three services I was in and out in about and hour and 15min which you can NOT beat! I'll definitely be going back read more

Love this place it's my go to for a mani and pedi. There is a place right around the corner from me but I drive the extra ten minutes down the road to Rich'z, for the quality. My SNS has never chipped, and can last for 3 weeks and maybe even longer! Never had a bad experience here! Sunny is my favorite, but they are all truly wonderful. read more

This was my first time visiting the salon and got SNS polish. I started to have my nails chip and lift in a few days and I went into the salon requesting them to fix the issue. Stated that they would only fix the nail that polish broke off of even though all of my nails looked terrible and were all lifting so bad that I was able to get the polish off in a full nail. I paid 80 dollars for a service that lasted me four days and they didn't even cut my cuticles. Worst money spent. Save your money and go somewhere else. Not worth your time. read more

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The young lady did a great job on my nails and gave me exactly what I asked for. However, the staff is not that friendly and I don't even think the girl washed her hands before starting on my nails. Not to mention I had to wait even though I had an appointment. Overpriced. No masks are worn. Not that clean. Wouldn't return. read more

Best Nail Salon in Gwinnett!! Clean, genuinely nice and talented staff and reasonable prices! I've been to some other salons around town and they were all disappointing. I'm soooo happy with my experience at Rich'z. Tina and Vu are awesome and I'm so jazzed about my cool nails! They are perfect! read more

Rich'z Nails & Spa - FOIL Nails!! Suuuuper psychedelic! - Nail Salons Near Me - Buford, Georgia

I went to the place a while back and the nail technician made fun of my nail design while I was sitting in front of her. I was really uncomfortable. The nails themselves looked okay, but the design wasn't good and I don't think I'll ever go back. read more

Anna was so amazing! The quality and craftsmanship was outstanding if u are looking for a place that can do the fancy nails on Pinterest that you like....this is the place! read more

Rich'z Nails & Spa - Love my mani! - Nail Salons Near Me - Buford, Georgia

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It's been a long time since I've had my nails done but i am so happy with them! Sonny did a great job on my nails and made sure i was happy! Very friendly!! I didn't catch the name of the gentlemen who did my pedicure but I am super happy with both! Thank you !!! I will be back. read more

I trust Tracy with my eyelashes and nails so much that I will drive an hour every 2-3 weeks to see her. I'm VERY picky and she is truly a master of her craft. She listens, she's quick and efficient- and probably the best nail tech I've ever consistently have. If I ever stop coming here it'll be because the drive is so long. I get my nails in coffin shape with tons of designs and they always look on point.... I get asked all the time who does them. Tracy is insanely talented and consistent in her work. 10/10. I love Tracy and her shop. I don't even understand how there could ever be a negative review about someone so perfect! read more

This salon is amazing. Tracy meets all of my beauty needs nails, toes, lashes. She is professional and the salon is beauiful.