1. Rick's Appliance Repair

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    Clinton, CT

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    Rick's Appliance Repair

    2.3 (3 reviews)

    Services - Rick's Appliance Repair

    Appliance repair

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    10 years ago

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    10 years ago

    This guy's great. His fee is reasonable and he knows what he's doing.

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    11 years ago

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    L & J Appliance Repair

    L & J Appliance Repair

    4.0
    (11 reviews)

    I couldn't be more pleased with this company's thoroughness, and dedication in efficiently…read morerepairing my stubborn refrigerator. Before seeing L& J. I had fa rustrating experience with another company who failed to solve my fridge's multiple problems. (not cooling, light not working, freezer frosting like crazy). I found L & J Appliance--and what a difference. Kyle and his father Lawrence spent the time to properly diagnose a complex issue that had been completely missed. They made a custom repair and fixed the problem for good. Affordable pricing too. They are professional, thoughtful, and clearly care about doing the job right. It's rare to find service like this. Highly recommend.

    We were told by our appliance store to call L&J for our electric cooktop needed a new fuse after…read morewater had gotten into the board. the team came and promptly diagnosed and fixed it. A few months later our combo microwave/oven had shut off unexpectedly, and we felt confident calling them again for this since we purchased all of our appliances from the store, and they recommended them. They came out a few times between the week of Thanksgiving in November-December 2025. First it was an electrical board issue- which they rerouted so we can use the oven. We were told they needed to order a part, and they'd call us to schedule once they received the part. The part came in, but it was wrong and the job couldn't be completed. They needed to order a new part. That was in Feb/March... again they came out in April, and still couldn't complete the job because the part was not right. Well now it's almost July, we still don't have a working microwave. No calls. No communication. Kyle, the repair tech was professional, and timely. No complaints on the guys who came to do the work. The company is not charging us for the extra repairs, so of course this has fallen on deaf ears and we have not heard from them in months. We have had to purchase another microwave and put it on our kitchen island because it's been 7-8 months without resolution.

    J P Appliance Service

    J P Appliance Service

    1.0
    (1 review)

    Our ice maker broke and was out of commission for about 3 weeks and we called the manufacturer to…read moreget it fixed because it was still under warranty. The manufacturer contacted JP Appliances. We did get an appointment pretty quickly. Once we figured out the ice maker was not working after trying troubleshooting things to try to fix the ice maker, we turned the ice maker off. When the service guy arrived, he very rudely told my wife "You know its not making ice because its off right?" Then he told her that there didn't seem to be anything wrong and pretty much told us we were dumb for having the machine off even though that's what the product manual instructed. He told us to call him back after 1-2 days if it didn't make ice after he turned it back on. Surprise, surprise it didn't work. So we called him back and he told us he would order another one. We did not hear from him for over 3 weeks. I finally had to call to find out what the status was. No call, no information. After calling him, he said "he had ordered it" and it should be in soon. Sure enough 2 days later, the unit had arrived (coincidence?). When he came to replace the machine, he was still very rude to my wife and still adamantly stated that there was nothing wrong with it. He did replace it and we now have a working ice machine. I don't understand how someone, in a customer service based industry, had zero customer service sense or people skills. It takes a lot for my wife to get mad at someone (except me :)), so the fact that the service repair guy make her that mad is saying something. I'm hoping there were some extenuating circumstances for why this experience was so horrible but that is what is was.... a horrible experience.

    Rick's Appliance Repair - homeappliancerepair - Updated July 2026

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