This place has bend over backwards, many times to make me happy. I am very happy with the service…read morewould highly recommend it.

Very honest and knowledgeable. Long story short Drew Adam and especially Pam went beyond to help…read moreout in a crazy situation. Buy local, you won't be disappointed.

Kenyon is an example of what an american company should be. I have 36 year old stove that I needed…read moreparts for. Frank in service was extremely helpful and guided me through the process of replacing parts and getting my old stove up and running again . Hats off to Kenyon.

From the owner: Kenyon is the premier manufacturer for ceramic cooktops and electric grills. Kenyon is the Official…read moreGrill of the Boston Red Sox.

My mother has been a loyal customer of Stewart's Ace Hardware in Clinton for over 7 years. She…read morerecently purchased a $900 Weber natural gas grill (Spirit S-425), believing it was fully stainless steel like her previous Genesis model. There was no floor model to inspect, and she trusted the store's description and history. When the grill arrived, it had only stainless trim, no wheels, and was clearly not the heavy-duty model she expected. She declined delivery politely and even offered to pay the price difference or use gift cards to upgrade to the better model. They refused. Instead of working with her, they issued a refund--and then left her a voicemail telling her never to shop there again. Their own voicemail admitted it was a "snafu" and they "don't normally sell natural gas grills," but punished her for not accepting a downgrade. This wasn't about being difficult. It was about being fair. After over 7 years of loyalty, this was their response. If this is how they treat long-time customers, I encourage others to think twice before shopping here.

I shop here often but no longer. I called the store and requested a gallon of mixed paint that I…read morewould pick up within the hour. The store can mix at their convenience and I avoid the long lines waiting for them to mix. I offered my credit card over the phone in advance. They said no that I had to come in, order and wait in line. Poor customer service! I do this often and other stores accommodate. This time I called Essex Hardware instead and they had no problem mixing ahead of pickup and said they didn't even need my CC in advance.

Punctual, personable, professional. Quickly diagnosed and fixed our simple dishwasher issue,…read morecouldn't ask for more.

We had our ice maked back up on the weekend and caused some flodding in our kitchen. It was very…read moredifficult to find anyone who would come out and look at it and do repair. We found A & P on our internet search with a referaal from Shoreline Appliance. I cannot say enough about this company . They came right away when they said they would and were highly professional. We contiue to use their services. I even asked for business cards to hand to my friends in case they had any home appliance needs. I will continue to use them. Pat P. from Niantic

So I am a new home owner and expect to pay through the nose for repairs but come on........ Not…read moreonly did I pay through the nose but also out the...... as well. They should list their service call rates on the website. I would have bought a new refrigerator. I did find their rate eventually posting on Facebook page but nowhere else and that rate they had listed was even lower than what I paid.

Nasty AND incompetent. Do not waste your time and money. I was charged a hefty fee to look at my…read moredishwasher for less than five minutes and was told I needed a new motor. I couldn't afford that so I had an uncorking dishwasher for 6 months. Then I called someone else (I didn't want to deal with the sour disposition and generally nasty demeanor of the Vietch guy) to put in a new motor. He thought it was odd that the motor went on my not very old KitchenAid dishwasher. Well the motor was fine! There was just a screw stick in it! Five minutes with someone else and my dishwasher worked! I will NEVER use Vietch again!

Services: Stove. Rating: 5/5…read more Regulatory: Not able to provide insurance. Did provide CT license. Rating: 2.5/5 Quality: Stove tops x2 not working. Arrived next day and stated will order part after deposit of $200. Fine. Gave deposit and got receipt. Did not return for service despite repeated phone calls every week x 3 months. Claim that part is "not available" for the manufacturer. End up calling a "GE certified" appliance store and technician stated a) part is available and doesn't know what Rick is talking about, and b) minor gas leak present (this was NOT found by Rick). Fixed for $450 + bought 1 yr warranty. Rating: 0/5 Attitude: See comment on quality. Bad attitude over phone as well. Rating: 0/5. Overall: A lying, scam artist out for your money. Better off with a certified tech for your stove company, even if extra $100 dollars=at least it will be assess right and completed.

This guy's great. His fee is reasonable and he knows what he's doing.read more

Clean and many machines for no waiting. Personable patrons and I want to thank a young man who gave…read moreme enough quarters to do a load of clothes, I was with an autistic young man so it was so helpful. We went home to get money pay him back but unfortunately he was gone. But Thank You!

Clean & spacious. Pricey, but I think all Laundromats are these days. Security cameras inside &…read moreout were a comforting touch.

I honestly was not expecting much when I called but I am really glad I did. My stove had only one…read morepilot working and I figured I was going to be looking at a big repair bill or worse having to replace parts. Seth came out, took his time to actually look at the problem, and figured out it just needed a good cleaning. That was it. He did not try to sell me anything I did not need, did not push unnecessary parts, and was completely upfront with me the whole time. What really stood out was how honest Seth was. He could have easily told me I needed new parts and I would not have known the difference, but instead he fixed it the right way and saved me a good amount of money. On top of that he was friendly, professional, and made the whole experience easy. My stove is working perfectly now and I could not be happier. I would absolutely recommend Discount Appliance Repair to anyone. Seth is the kind of person you want working in your home - honest, skilled, and he actually cares about doing right by the customer. Five stars without question.

I am still waiting regarding my pickup for my washing machine, they still have not taken it and it…read morehas been over five days.. Really disappointed in the service and will tell my friends not to use this company they basically said they had seven days to pick it up and kept saying they were sending someone that day They said they would include haul away for the price.. EDIT 2/19/26: I fear that if I had not written my review, they would not have picked up the washer. Frustrating that I even had to write a review..