The service was completely unacceptable. We were charged…read moreover $700 (6 hours for cleanings/2 for carpets) and did NOT get our money's worth. We have a two-story house and the first quote we received was 2-4 hours plus a flat rate for carpets. After the President of the company, according to his card, who was onsite for cleaning, saw the house at 9am, he quoted 5 hours to finish everything (2pm). At 2pm then, he said, 1 more hour. They "finished" at 5pm. We didn't move in until two days later, when we had a chance to do an in depth look and see the job they did. We paid for the full top-to-bottom move-in service which included deep cleaning and kitchen appliances, but saw the following problems before anyone else even set foot into the house: -Dirt marks on the walls -Balls of dirt and crud on 'cleaned' carpets -Hairs in the shower and sinks -Dog toenails in front of the fireplace -Dust on most doorframes, window blinds, and air vents -Hair in drawers and on floors -Airfryer untouched/not cleaned -The carpets smelled like dogs -Most of the window sills were absolutely filthy, covered in dirt, dust and grime. (We paid extra for windows as well) -The carpets may have been washed, but there's no way they were vacuumed, as after walking around barefoot, the bottoms of our feet were filthy. It was after 5pm, (when the business closed), so we called him back the next morning. We explained everything we saw and even informed him that we even took pictures for him. He was rude, very defensive and refused to believe or take accountability for any of the problems. There was no apology, no offer for correcting any issues, or any reasoning with him to come to any type of solution. He then told us he wasn't going to do anything about it, because it was after 48 hours since it the "cleaning", and since we locked the house after they finished, it was our fault for not noticing the issues then.

We used alliance cleaning this year to have our carpets cleaned. Very disappointed…read more We normally go with another service or do it iurselves because i cleaned carpet for years ago. I dont know if it was just a rush job or they just dont want to do the extra step, but they need to learn what the machines do. After cleaned, there were little balls of wet dirt and hair around the room, which they just left there. This happens if you dont vacuum carpet before washing it. They need to learn that machine vacuum is supposed to vacuum dirty water and not meant for solids.

We have cats and are moving out of a townhouse. The management requires pet owners to clean the…read morerugs, so I checked Yelp for a reputable carpet cleaning service and I chose Command Steemers. Scheduling was easy, excellent work, very satisfied.

My dog pooped all over my carpet. I contacted the streemers , they worked really hard on it, when…read moreit looked pretty clean, he said not good enough and cleaned it again and again . Looks like he has all kinds of machinery and liquids to clean the carpets properly. I'm really happy with the service the price and the results

Called Quality Pro Carpet Cleaners today and Chris happened to have an opening this afternoon with…read morehis next opening being 3 days later. We juggled our schedule and made it work. He came over with his equipment was very careful with our property. He clearly knew what he was doing. He did a great job cleaning the carpets and worked really hard on some stubborn spots that we had -- likely tar or asphalt from driveway paving, very difficult to get out, but he did. The carpets look like new. He explained how long it would take to dry (4-5 hours) but said that we could walk on it. You know your carpet is clean when you can walk on it with white socks while it's still damp and not see anything on your socks. The servuce, four bedrooms, hallway and long staircase, was very reasonably priced. I would definitely recommend Quality Pro Carpet Cleaners.

I got three sofas cleaned and I was very pleased with the work. From being professional and…read moreresponsive when I got a quote to being on time and providing excellent quality of service...this business is top notch. I will definitely use this business again and I highly recommend. P

If you don't hire Troy you are making a big mistake. He is hard-working and dependable and offers…read morereasonable rates! More than pleased and would give 10 stars if I could. Did an outstanding job.

I had hoped to eventually update this review to 5 stars, but unfortunately my experience has…read moremirrored what several other reviewers have reported. After initially expressing interest in the project and agreeing to come out for measurements, the contractor completely stopped communicating. Multiple texts and messages have gone unanswered with no explanation, no follow-up, and not even the courtesy of a response. What makes this even more frustrating is that the contractor remains active on social media, so it's clear the issue isn't a lack of availability to communicate. Professionalism and communication are basic expectations when hiring a contractor. If you are too busy to take on a project, simply say so. Ghosting potential customers after making commitments is unprofessional and disrespectful of their time. At this point, I've lost confidence and will be taking my business elsewhere. Unless there is a reasonable explanation and an effort to make this right, I cannot recommend this contractor based on my experience.

I have used Zenart for over 20 years! And I've never been disappointed. Throughout this time I've…read morehad multiple dogs and they keep my carpet - smelling fresh and clean! You should call them!

IJS....Shawn and Jamal…read more Professional On-Time Personable Respectful Efficient and any other positive adjectives.  These guys were Awesome and if I ever need similar services again..... I'LL BE BACK Thank you for servicing me FYI, yours wasn't the lowest quote I received but the level of service and caliber of the staff was the thing that helped me make my decision today.  Thank you again and have a good weekend.

I had an entertainment bar that I'd been trying to give away for months now to no avail, finally…read moredecided to have it hauled away. This is my second time íes it their services. They were considerate of my time letting me know when they were on their way and were efficient and friendly upon arrival. I will def use them in the future.

Fast! Great customer service and more importantly reliable! I've used this company several times…read moreand they've made my life that much easier. I had a party and they came and took all The junk and trash I needed out. Whenever I have junk that J want removed, they are my go to! Great job guys!

I became acquainted with DeJuan a few years back when he cleaned my carpet while working for…read moreanother company; in my review, I specifically mentioned him, as his attitude, work ethic, and the finished product, were all phenomenal. This go round, I reached out to him to clean a microfiber sofa and chair that i'd been debating whether or not to replace, as well as my carpeted stairs. When DeJuan arrived, he took an assessment of the furniture and carpet, gave me his opinion, I agreed to the work, and he got to it. He must've spent an hour-and-a-half on just the furniture... he's very thorough. When the work was completed, the furniture was flawless and certainly fresher than before, and the carpet on the stairs looked new! Not to mention, the cleaning solution he uses deodorized the entire house, and that was a bonus. DeJuan actually saved me money, as I'm no longer interested in buying new furniture. He brought back to life 12 year-old furniture that's been in two homes and a storage unit. The positive reviews he gets are certainly for a good reason! Thanks again, DeJuan.

From the moment Dejuan returned my phone call to go over my quote, he was nothing but professional…read moreand I could tell he takes pride in his work and business. Dejuan came and steam cleaned my upholstery and deep cleaned my 2 bedroom condo. Since buying my condo 4 years ago, I've only had my carpet cleaned professionally one time by Sears and the level of work and detail does not even compare. I will shout to the rooftop how great service Dejuan provides. I already have in my calendar to book him next Spring. I'm a lifelong customer!!

They went above and beyond to ensure that my grass was cut, especially since it's only 1/3 acre and…read moremy knees won't hold up.

Edit: Definitely reviewed the correct company…read more While we were very pleased with the initial responsiveness from the owner and the polite professionalism of the crew, the end result was not as pleasing. Unfortunately after only a month, our yard looks as if no weeding, edging, or mulching was done. On 29 March 2021, after some back and forth on scheduling (and rescheduling - post down payment), work began and the flower beds were to have all weeds removed and mulch put down. Below are pictures from 24 April 2021 and, as shown, all the weeds have popped through the mulch; showing none we pulled and the mulch was simply thrown on top.