The technician was very polite, knowledgeable, and he did an excellent job cleaning…read more He arrived on time and was very professional. .

In Upper Marlboro MD. Used UCM to stretch my 4yr old carpet out. Work was questionable to begin…read morewith when finished. Lesson learn. Tech did some tacking down in certain areas and did look flat. But after he left, moving furniture back in the bedrooms found areas where he cut the carpet instead up pushing the carpet under base board. I asked the tech would the dimple fade? Answer was yes. Two months in, tacks started coming out and carpet started rippling again. Two months. Talked to costumer service rep and she assured me that customer service was at the top of her list. I asked for a different tech to come out and re-examine the carpet. She emailed me no to sending anyone out and that all they were going to do in the matter.

This was the absolute worst experience Ive ever had with a cleaning company. Please beware and do…read moreNOT use their services. It was horrible from start to finish. First they were supposed to be at my home at 8am, they did not call nor show up at that time. I had to call them to see if they were still coming, my calls went unanswered until they finally called back around 9:30am saying that their workers called out and that they would be sending someone over around 3pm. This was at a huge inconvenience for me and a safety hazard as I left my door unlocked all day- 7 hours until they can find the staff to clean my home. Once I arrived home after work, they were finishing up but I noticed the work was not up to par for a "move in" cleaning. They did not clean out my refrigerator, I had to go back and ask them to do that- they wiped out my cabinets but did not put my food or pots and pans back where they were, just left them all in bags. They broke the turn handle on my kitchen window, and also broke one of the long blinds off of my patio. The biggest issue I had was the knicked my wall carrying up the vacuum up the stairs. I just bought this home with a complete inspection and that spot was not on my wall when I left home and had it been, I would not have moved in until fixed by the previous owner. It infuriated me that when I bought this to the attention of the owner of the company he said he would investigate. Well his investigation was asking his workers what happened and he said they told him they did not do that so the investigation was closed and there was nothing they could do. And then to add insult to injury, his workers helped themselves to drinking and leaving with my water bottles that I had sitting on the counter as I had just moved in. They did not ask and just took them at their own free will. This was a horrible, horrible experience and the owner of the company provided no compensation to fix my wall, window turner, blind, nor did he try to discount the service for them being 7 hours late to an appointment that was supposed to start at 8am. I am considering contacting the better business bureau as this was totally unacceptable.

We hired imperial one after a plumbing accident. Also needed some pet urine removed from the…read morecarpet. They did a fantastic job. Very professional. The carpet looks really good. Because of the amount of pet urine and plumbing damage they returned for a second cleaning to insure everything was well taken care of. Interactions with imperial one were great.

Was looking for a local cleaning service to assist with my spring cleaning. Washington cleaning…read moreservice was very prompt when it came to responding to my request via yelp and offered a competitive price compared to other cleaning services in the area. They were able to work with my schedule and gave me notice when the technician was in route. Gary was my technician and he was awesome and did a great job. He did wear his mask and kept to social distancing during his visit in addition to being very pleasant and professional. Although I won't know the results until my carpet and couch is dry I feel as though a thorough job was done. So far I am happy with my service and look forward to using Washington Cleaning Services again and recommend to anyone in the area looking for a cleaning service.

The company was quick with a response when I requested a quote and was very detailed with the…read morequestions asked for specific information to give me an accurate quote. To many times I have requested quotes, been given quotes, only to be charged more when the other companies cleaners show up because the company would fail to ask specific information. Washington Cleaning was very competitive and once I committed to them, they ensured that the dates and time were convenient for my schedule. The home cleaning and carpet cleaning team showed up on time and spent a very extensive amount of time on every room up until the the time they left. They even went over certain areas an extra time to ensure that the cleaning was to satisfactory conditions. I would definitely recommend this company to anyone who is looking for move in/move out services from professionals who take pride in their work.

I've used Unique Carpet Cleaning regularly since 2019, and they've always been great. Rod and his…read moreteam are reliable, communicative, and upfront if they see any challenges before starting. They work quickly but do a thorough job -- my carpets always look great when they're done. With a busy family and two cats, my carpets really need the extra care, and these guys always deliver. They're a small local business and stay pretty busy, which makes sense given how good they are. I just plan ahead because I'd rather wait for someone I trust to do the job right and for a competitive price. I've even recommended them to my mom, who's particular about her home and who she lets in -- she's been just as happy with their work. Rod's friendly, professional, and clearly takes pride in what he does. I wouldn't hesitate to recommend Unique Carpet Cleaning to anyone!

I try to support minority owned businesses whenever I can. On August 27th of 2025, I hired Unique…read moreCarpet Cleaning Services, LLC to clean three bedrooms, a flight of stairs and hallway and to stretch the carpet in the hallway. Roderick, the owner, and his assistant were in and out of my house in about an hour. After cleaning, the carpet still had stains and an odor. And, the carpet in the hallway was not stretched. When I contacted Roderick about my concerns, He advised me to keep the ceiling fans and the ac running. I did. The odor persisted. He agreed to re-clean the carpet when he came back to stretch the carpet. On September 19th 2025, he re-cleaned the carpet, but midway through, his equipment broke down. He took it outside to work on it and returned to finish the job. However, the carpet still had an odor. Once again, he advised me to keep the ceiling fans and ac running. I did for a week. There was still an odor. So then, instead of him taking responsibility for the carpet not being cleaned properly, he attributed the odor to the padding or worn carpet instead of his cleaning practices and faulty equipment. The carpet was still within its lifespan. And if he felt that the carpet could not be cleaned when he arrived, he should have informed me. He did not say anything. He rushed and did an unprofessional job and did not properly clean the carpet. I left messages on his phone and I contacted him in writing, with no resolution. Then, I contacted the Office of the Attorney General (OAG) who reached out to him on my behalf. He gave them some excuse about some personal issues that he was going through. At this point, the other options include this review, filing a complaint with the BBB or heading to Small Claims Court. Based on my experience, I could not in good conscience recommend this company.

Wish I could give more than 5 stars to this amazing company! Mr. Steve Harkins was very responsive…read moreand easy to get in touch with. He got back to me immediately and was extremely professional. I recommend this company to anyone that wants to refresh their current floors or get a deep clean. IES communicated with me throughout the process to include arrival time and checked with me throughout the process to ensure I was satisfied. My carpets have never looked so good. The work was not only spectacular the price was amazing. Please give IES a call today, you will be amazed what they can do for you floors! IES is now my go to for my floor cleaning needs, I will continue to use them for future endeavors.

We were referred to Dan by Gail Nyman of ReMax United Real Estate in Dunkirk, MD when we had some…read moreblood stains on our beige carpet. First we tried some home remedies (bad idea - actually helps set the stain, as we later learned) and then Dan came to our rescue. The neat part about dealing with Dan is that he will tell you right up front if he thinks he can't get the stain out. I like that honest, forthright approach. The reality is, however, that he CAN get out most stains. Great service, great guy. Brooke & Ann Kaine Owings, MD

I became acquainted with DeJuan a few years back when he cleaned my carpet while working for…read moreanother company; in my review, I specifically mentioned him, as his attitude, work ethic, and the finished product, were all phenomenal. This go round, I reached out to him to clean a microfiber sofa and chair that i'd been debating whether or not to replace, as well as my carpeted stairs. When DeJuan arrived, he took an assessment of the furniture and carpet, gave me his opinion, I agreed to the work, and he got to it. He must've spent an hour-and-a-half on just the furniture... he's very thorough. When the work was completed, the furniture was flawless and certainly fresher than before, and the carpet on the stairs looked new! Not to mention, the cleaning solution he uses deodorized the entire house, and that was a bonus. DeJuan actually saved me money, as I'm no longer interested in buying new furniture. He brought back to life 12 year-old furniture that's been in two homes and a storage unit. The positive reviews he gets are certainly for a good reason! Thanks again, DeJuan.

From the moment Dejuan returned my phone call to go over my quote, he was nothing but professional…read moreand I could tell he takes pride in his work and business. Dejuan came and steam cleaned my upholstery and deep cleaned my 2 bedroom condo. Since buying my condo 4 years ago, I've only had my carpet cleaned professionally one time by Sears and the level of work and detail does not even compare. I will shout to the rooftop how great service Dejuan provides. I already have in my calendar to book him next Spring. I'm a lifelong customer!!

Excellent service. He was very efficient during the cleaning process. After he finished the whole…read moreapartment he was very knowledgeable and helpful on how I could maintain my clean carpet. To be honest I did not think my carpet need it cleaning until I saw the end result I am amazed. Very happy with the results and will be using them in the future.

Excellent work. Arrived early. Communicated well and work was done quickly. I'm happy with the…read moreresults

Great work completely took the stains up from my kids and a dogs and they did it quick and cleaned…read moreup nice appreciate the services.